Tableglow Anmeldelser 87

TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Nach meiner Bewertung am 26 März hat Tabelglow Kontakt mit mir aufgenommen und wollte die Teller umgehend schicken - leider ist dies bis heute nicht passiert Der Service Antwortet auch nicht meh... Se mere

Bedømt til 5 ud af 5 stjerner

Ordinato la seconda volta. Tempi di consegna lunghissimi. Telefonato con il custumer service e mi hanno spiegato gentilmente, che attualmente stanno faccendo lavori nel loro magazzino. Mi davano la sc... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered expensive item as a gift in December it’s now April and they stopped responding back. I want a refund this is insanity. No response in over a week is just not something that should be normaliz... Se mere

Bedømt til 5 ud af 5 stjerner

#8260023 I’m absolutely thrilled with my new plates from Tableglow! The craftsmanship is high-quality, and the design is both modern and elegant – exactly like in the photos. Delivery was fast, an... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

87 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I Ordered 2 Plates On September 7th

I Ordered 2 Plates On September 7th, Today Is October 13th, & I Still Have Not Received My Order Or Any Status Updates About My Order. I Think This Is Ridiculous & Someone Needs To Be Doing Better. I Giving 1 More Week & Im Getting A Refund.

ORDER #8255725

12. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear customer,

We sincerely apologize for the delay and the lack of communication regarding your order (#8255725).

Your order will be shipped tomorrow. We truly regret the inconvenience this has caused and appreciate your patience.

Please don’t hesitate to reach out to us directly if you have any further questions or concerns — we’re here to help.

Kind regards,
Tableglow

Bedømt til 5 ud af 5 stjerner

grande prodotto.

grande prodotto.
grande assistenza!
lo raccomando

10. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear customer,

Thank you so much for your kind words!
We’re thrilled that you’re happy with our product and service. Your recommendation means a lot to us!

Best regards,
Tableglow

Bedømt til 5 ud af 5 stjerner

Is has been 2 broking down while…

Is has been 2 broking down while shipping

10. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear Tran,

Thank you for your feedback, and we’re very sorry to hear that some items arrived damaged during shipping.

Please send us a photo of the broken plates, and we will gladly send you a replacement.

We’re here to help and want to make sure you’re fully satisfied!

Best regards,
Tableglow

Bedømt til 5 ud af 5 stjerner

Habe bei Tableglow Teller bestellt

Habe bei Tableglow Teller bestellt, sie sind wunderschön waren sehr gut verpackt, auch der Kundenservice ist spitze, vielen Dank für das nette Gespräch am Telefon, die Teller wurden Freitag mit DHL verschickt und kamen am Dienstag an, alles bestens ich bestelle gerne wieder Teller für meine Gourmet Küche.

7. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear customer,

Thank you so much for your kind words!
We’re thrilled that you’re happy with our product and service. Your recommendation means a lot to us!

Best regards,
Tableglow

Bedømt til 5 ud af 5 stjerner

C'était parfait order 1220433

C'était parfait, belles marchandises de très belle qualité, livraison parfaite dans les temps promis,

8. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear customer,

Thank you so much for your kind words!
We’re thrilled that you’re happy with our product and service. Your recommendation means a lot to us!

Best regards,
Tableglow

Bedømt til 1 ud af 5 stjerner

Sur 12 assiettes

Sur 12 assiettes, 2 sont arrivés cassées, l’emballage de protection semble un peu léger au vu du prix de la vaisselle. C’est dommage.
Je vais maintenant m’adresser au service après vente et voir leur réactivité pour un échange de ces assiettes cassées.

4. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Bonjour,
Merci pour votre retour. Nous sommes sincèrement désolés que 2 assiettes soient arrivées cassées. 🙁

Nous vous avons déjà envoyé un e-mail pour vous demander quelques photos des articles endommagés. Dès réception, nous procéderons immédiatement à un nouvel envoi — prévu pour demain.

Merci de votre compréhension et de votre patience.
L’équipe Tableglow

Bedømt til 5 ud af 5 stjerner

Very good experience

Hello, I‘m so happy with my new plates! The delivery was super fast and the support very helpful. Thanks Tableglow

3. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Thank you so much for your kind words! 😊
We’re thrilled to hear that you’re happy with your new plates and had a great experience with our delivery and support.
Your feedback means a lot to us – it truly keeps us motivated!

Warm regards,
Your Tableglow Team

Bedømt til 5 ud af 5 stjerner

5 Stars customerservice

I ordered a couple of trays from Tableglow Order #8242974, and they were absolutely beautiful – just as shown in the webshop. Unfortunately, there was some excess glue on both trays, and on one of them even a spot on the glass. I contacted customer service, and I have to say the experience was excellent.

I received a quick and friendly reply, and Tableglow immediately created a new order for me and sent replacement items free of charge. It felt very professional and reassuring, and I truly felt valued as a customer.

I am very happy with both the products and, above all, the service – it’s great to shop somewhere you know you’ll be taken care of if any issues arise. I can highly recommend Tableglow to others.
Ursula Staal

3. oktober 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear Ursula,

Thank you so much for your kind and thoughtful review! We're very sorry again for the initial issue with your order — but even more grateful that you gave us the chance to make it right.

Your feedback means a lot to us, and we’re thrilled to hear that you felt valued and well taken care of. That’s exactly what we aim for at Tableglow — beautiful products paired with outstanding service.

Thank you for your trust and recommendation. We look forward to serving you again anytime!

Warm regards,
Customer Service – Tableglow

Bedømt til 2 ud af 5 stjerner

Délais trop long

Voici presque un mois que j’ai commandé des articles sur ce site. La commande n’est toujours pas expédiée suite à des problèmes logistiques.
J’ai donc souhaité recevoir un remboursement de ma commande que j’espère recevoir dans les prochains jours.
Prenez contact avec le service client ( support) pour connaître l’état de votre commande.

13. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Überragender Support.

Ok lasst uns fair bleiben: kommen die Teller/Schalen teils kaputt an ? Ja!
Aber, der Support schickt dir SOFORT neue Teller falls einer kaputt ankommt. Die Qualität ist sehr gut und der Support ist super freundlich. Außerdem sind die Produkte absolut einzigartig. Die Preise sind zwar relativ hoch, jedoch angebracht. Ich werde definitiv erneut bei Table glow bestellen.

28. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

#832615

#832615

Super übersichtliche Website mit großer Auswahl.
Lieferung hat etwas gedauert, aber gutes braucht seine Zeit
Teller haben eine gute Qualität und ich nutze sie bei jedem Essen zuhause

6. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Be cautious. Deliveries do not arrive... 2 months on.

Still to date have NOT received two separate orders placed with Tableglow, totaling £1000.

Communication over email is adequate with timings, however, it is now very clear on reading back the emails that I have been strung along and the transparency is not there.

I have waited around 10 weeks from ordering before posting, given that the website states certain delivery times equating to 15 days, it is below acceptable with no offer of compensation or gesture of goodwill.

Items are certainly drop shipped from china and do not come from Italy as the website leads you to believe. Misleading adverts suggesting it "Takes us 30 days" to craft one, when in fact, they are not crafted by TableGlow.

As a new opening restaurant business, we ordered these plates plate prior to the launch date to arrive in time, even reached out to offer to pay a premium to this company for faster delivery. 6 weeks on from our launch and they still have not arrived, resulting in additional expense to ourselves.

If you want my honest opinion, and I rarely write disgruntled reviews, shop elsewhere. Read the reviews and take note, there is a poor poor turnaround time.

16. august 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear Customer,

Thank you for taking the time to share your feedback – even though it’s disappointing for us to read that your experience with Tableglow has not met your expectations.

First and foremost, we sincerely apologize for the delay in your order. Waiting over two months, especially for an order totaling £1000 and placed ahead of a restaurant launch, is absolutely unacceptable. We completely understand your frustration, and we regret that our communication did not provide the transparency or reassurance you deserved.

Regarding your concerns about product origin and advertising: we understand that our website may have led to the impression that all items are crafted in Italy. In reality, we work with a network of trusted international manufacturing partners – including some outside Europe – who produce our exclusive designs to our quality standards. That said, we acknowledge your criticism and are actively reviewing our website content to ensure full transparency and avoid any misleading impressions.

The fact that your plates have still not arrived is clearly the most critical issue. We’d like to resolve this as a priority by either arranging a replacement, refund, or a goodwill gesture. Please reach out to us directly at support@tableglow.com
with your order details so we can take immediate action.

While we regret that your experience has been so disappointing, we truly hope we can make things right and restore your trust in Tableglow.

Sincerely,
Tamara
Customer Service – Tableglow

Bedømt til 5 ud af 5 stjerner

Lavori in corso- tempo di consegna lungo però vale la pena

Ordinato la seconda volta. Tempi di consegna lunghissimi. Telefonato con il custumer service e mi hanno spiegato gentilmente, che attualmente stanno faccendo lavori nel loro magazzino. Mi davano la scelta di fare lo storno, invece ero così contento del mio primo ordine ( un solo piatto rotto che poi mi hanno restituito immediatamente i soldi, poatti bellissimi) che sto in attesa, anche se mi hanno detto che potrebbe durare ancora un mese. 5 stelle per il servizio, solo 3 per i tempi di consegna, che spero migliorino in futuro. Non sarà il mio ultimo ordine!

23. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It took a posting of negative review to finally addressed the issues. Thanks.

I ordered a dozen plates last year, and they have been missing. The support team promised that it would be delivered soon. It's been 7 months, and it's still not working delivery. I have not received my refund. Do not order from this company.

12. juni 2025
Uopfordret anmeldelse
Tableglow-logo

Besvarelse fra Tableglow

Dear Dio Sumagaysay,

Thank you for your feedback. We understand your frustration and sincerely apologize for the long delay.

After reviewing your case, we discovered an internal error which caused the delivery and communication issues. This has now been resolved, and your refund has been successfully processed.

We kindly ask you to consider updating or removing your review, as the situation has been clarified and corrected.

If you have any further concerns, feel free to contact us directly.
Thank you for giving us the chance to make things right.

Best regards,
Your Tableglow® Team

Bedømt til 5 ud af 5 stjerner

This stuff is brilliant!

This stuff is brilliant!
Really love the design and the quality. They are such great pieces.
Would thoroughly reccommend them.
Great pieces, fair prices, great comms, helpful staff, even when I had breakages they were responsive and really cared.
Excited to work with them again.
Great instagram find!

9. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super Qualität, netter Kundenservice

Habe einige Teller bestellt, welche schon ziemlich lange dauerten bis sie ankamen… aber das Warten hat sich gelohnt! Die Qualität war super, und der Kundenservice war schnell, nett und hilfreich. Werde auf jeden Fall nochmal bestellen

15. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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