Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
World-Class Doors & Canopy Supplier
59 - 60 Thames Street, Windsor SL4 1TX, United Kingdom, SL4 1TX, Windsor, Storbritannien
3,8
12 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Casen Doors
Hi Monica,
Thanks for your feedback. We noticed the review shows a one-star rating — it may have been selected by mistake. If so, we’d really appreciate it if you could update the rating to reflect your experience.
Thank you so much,
Casen Doors
Brilliant service, the sales rep helped me through out the process, answered very clear of all my questions. Highly recommended!
Besvarelse fra Casen Doors
Thank you for the kind review and recommendation. We’re really pleased to hear you had a smooth experience and that our sales team was able to guide you through the process and answer all your questions clearly.
Thanks again for choosing Casen Doors — we appreciate your support and look forward to helping again in the future.
Today as of 23/10/2025. After 2 attempts of fixing the leakage of Canopy. After yesterday and last night rain. Today around of the edge of the canopy still have water dripping in the edge and when we open the canopy light, it is full of water again. I write review again is because although it is same product, they provide services afterwards and service after service, the leakage problem is still there.
Besvarelse fra Casen Doors
Hi Ada,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. After checking our records, we haven’t received any prior report regarding this issue. It’s possible that some silicone may not have fully cured, which could have allowed water to seep through.
Please rest assured that our team will review your order details, and one of our staff members will contact you shortly to arrange a prompt solution. We stand behind the quality of our products, and there will be no charge for fixing any fitting issue.
Thank you for your understanding
Best regards,
The Casen Doors Team
Ordered a front door for my new house last month. The overall experience is great. They responded my questions timely and give me the feeling that they know what they are doing during the whole process. Definitely will recommend a company like this.
We ordered a large pivot door from Casen Doors for our front entrance. Since it’s such an important part of our home, we took our time over a few months from the initial order to the final installation, but all the effort was absolutely worth it when we saw the finished result.
A big thanks to William for his help! He was patient, professional, and very responsive throughout the entire process.
We ordered our front entrance from Casen after having done a lot of research- they were the most competitively priced option for the designer aluminium door we wanted. The ordering process was easy and William was great - he seemed very knowledgeable and gave us full support throughout the process. The door was delivered to us in 14 weeks but we were informed of the delay. The door itself was even better quality than what we expected and looked more beautiful than the pictures we were sent - I had seen some German alternatives in the market up close and this was better in quality and design - definitely worth the wait! I would recommend them to anyone wanting a designer door at a good price.
I love my new barn doors so much.
I didn’t think I would be able to find any to fit the large gap at an affordable price, but Casen doors did a brilliant job.
I sent a picture of roughly what I wanted and the measurements and they made them completely bespoke for me .
They were incredibly patient explaining everything and making sure I knew exactly what I was getting before I placed the order, and I got regular updates on delivery times etc. I would thoroughly recommend them.
They we're really helpful in assisting us with the door lock we had! I appreciate all their help and patience with us. 10/10 would recommend
I waited about 12 weeks to get my front door from the point of order. It was all worth when I got it installed. Amazing work from them and William was super helpful! Thanks for all the advice and keep me updated even when there was a delay.
If I could give more than 5 stars I would. Buying from Australia I was worried to order a door from another country. A lot of time and discussions went into designing my custom door to suit the space I needed it. William was amazing. Correspondence was fantastic always getting back to me promptly throughout the whole process and delivered a beautiful custom door.
Great Services and great products! Very good quality doors. I was worried in the first place when I placed the order, but it turns out Casen is a very good company with amazing products. Much appreciated, thank you very much. Will be ordering again!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
