The installation went well and the workers were great and I couldn’t fault them. The reason why I am so angry with this experience is my donation of free electricity to the national grid. It wil... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Se mere
Very pleased with the installation of solar panels plus hot water boost device. Scaffold erect before install electrical arrived early panel fitter arrived mid morning all working mid afternoon,... Se mere
Instalation of solar system went smoothly from quotation to fitting. Installing the panels / battery was all completed in one day and was a nice tidy job. I considered the price reasonable and using S... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Kontaktoplysninger
21-22 Great Sutton Street, EC1V 0DY, London, Storbritannien
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Fremragende
6 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Difficult to fault
I initially signed up for a quote for solar+battery. The quote was very interesting but I read some feedback which made me wary so I didn't go ahead. I later regretted this decision but luckily there was a second offer in our area so I went ahead with it.
I am totally happy with the end result. The pre-sales communications were quick and clear. The equipment supplied is of very good quality (FOX and JA panels). The installation was excellent - a very neat job and did as I asked. I do have a few minor niggles.. 1) I was quoted for additional scaffolding because the roof was longer than expected but the panels only just fit on the roof 2) I was quoted extra for scaffolding as it had to cross over my garage - fair enough 3) The post sales communication has been OK but not as crisp as pre sales (typical!) 4) The panels are a very discreet all matt black finish but they have used shiny metal clamps to hold them down which 'glow' in the sunshine (I did say they were minor niggles!)
13. marts 2026
Besvarelse fra Switch Together UK
Hi Dave,
Thank you so much for sharing your journey with us. We are thrilled to hear that after the initial hesitation, you decided to move forward with us for your solar and battery installation. It’s great to know that you are pleased with the products that were used in your installation.
Thank you for sharing your insights, as they are invaluable in helping us enhance our services. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are committed to continually improving our processes to ensure the best possible experience for all our customers.
In the meantime, we hope you are able to enjoy the benefits of your newly installed system for many years to come.
Kind Regards,
Switch Together
Easy to deal with
Easy to deal with. Clear information. Comprehensive survey. On-time installation. Good customer service. Some hiccups but overall, would recommend based on my experience
10. december 2025
Besvarelse fra Switch Together UK
Hi Eugen,
Thank you for your review. We're glad that everything went so well, despite a few hiccups.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Besvarelse fra Switch Together UK
Hello,
Thank you for your review. It's great to hear that your installation went well.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together
All work completed on schedule and…
All work completed on schedule and efficiently with no fuss. Seems to be a good job.
13. marts 2026
Besvarelse fra Switch Together UK
Hi James,
Thank you for your review. We're glad to hear that you're pleased with your installation.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Straightforward process
Straightforward process to request a price for battery storage and backup Emergency Power Supply. Received a competitive quote from a local, reputable installer. The installer, Impact Services, was very efficient, easy to communicate with, and did a good job. We are now benefiting from the installation.
5. marts 2026
Besvarelse fra Switch Together UK
Hi Jan,
Thank you for your kind review. We're glad we were able to help you with a solar panel system at a competitive price.
Congratulations on your newly installed solar panel system.
Kind Regards,
Switch Together
Besvarelse fra Switch Together UK
Hi Nick,
Thanks for your kind review. It's great to hear that you were so pleased with your installer's prices and performance.
We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.
Kind Regards,
Switch Together
Everything went smoothly from my…
Everything went smoothly from my initial enquiry to the installation. Since then the installer has been responsive at sorting issues with the app and damaged gutters.
13. marts 2026
Besvarelse fra Switch Together UK
Hi John,
Thank you for your kind review. We're so glad you had such a great experience with your installer.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together
Very simple process.
The leaflet that arrived suggested that a storage battery could be added to my existing solar system at a reasonable cost. It involved signing up, selecting what I wanted and agreeing to the conditions attached. I left it for a while and had a think, it was a good idea, would it work, would everyone know what they were supposed to do. Research answered most of the questions, so I was in. Nothing else to do but wait and see which company would be selected, they,in turn, were also researched. Once I accepted the quote, an installation was organised. The hardest part for me was making tea for the installers.
I am keeping an eye out in case another scheme pops up, this one has certainly been worth getting involved with, no effort required.
5. marts 2026
Besvarelse fra Switch Together UK
We're happy to hear that adding a storage battery to your solar system was a worthwhile experience. It's great to know the process was smooth and effortless for you.
Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.
Kind Regards,
Switch Together
Fantastic service from start to finish.
Fantastic service from start to finish.
nothing was to much trouble for them in answering
the many questions I had.
Their workforce was smart, polite and they cleaned up what little mess they made before leaving.
Both my wife and myself have no hesitation in
recommending this organisation to all of our friends
and neibours.
5. marts 2026
Besvarelse fra Switch Together UK
Hi Taff,
Thank you for your review. We're happy to hear that your installation went so well!
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation. Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution.
Kind Regards,
Switch Together
Easy and well supported process
We were kept informed during the whole process, and the Solar Bureau were easily contacted when we had questions, and were very responsive.
The installation works really well and has surpassed our expectations.
4. marts 2026
Besvarelse fra Switch Together UK
Dear Ann,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that the Solar Bureau was easily reachable and quick to respond. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Very easy process
Very easy quotation process, clear prices, installation fast friendly and efficiently done, now enjoying free electricity
12. december 2025
Besvarelse fra Switch Together UK
Dear Alan,
Thank you for your kind 5-star review. We’re so glad to hear that you’ve had a good experience with the Switch Together process and that you felt Impact Services was efficient. It's exactly the level of service that we wish for all of our participants.
We do hope that you enjoy your energy bill savings and earnings from an export tariff. If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Battery instal
Whole system from start to finish was effortless, the price was certainly very competitive and the work undertaking quickly and professionally
3. marts 2026
Besvarelse fra Switch Together UK
Dear customer,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together from the start to the finish. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Simple and Cost effective
Easy to sign up, good communication throughout, costs lower than I had been quoted elsewhere, confident and expert installation by Solar Bureau
23. februar 2026
Besvarelse fra Switch Together UK
Dear Kirsty,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together, from the communication to the cost to installation. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The team from UPS were very efficient…
The team from UPS were very efficient and the whole process went smoothly
We had a good price for the whole package, solar panels, battery and EV charger
Thank you Solar Together Initiative, I finally had solar panels installed
5. marts 2026
Besvarelse fra Switch Together UK
Dear Kim,
Thank you for your kind message. We’re so glad to hear that you’ve had a good experience with Switch Together and that you feel UPS Solar was efficient, given all aspects of our package and the additional EV charger. It's exactly the type of smooth experience we wish for all of our participants.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Really pleased with our panels and the…
Really pleased with our panels and the service from Impact Solar.
5. marts 2026
Besvarelse fra Switch Together UK
Hi Henrietta,
We truly value your review. Knowing that the process was well handled and that you are pleased with the end product means a lot to us. Wishing you endless benefits from your solar investment.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Excellent. Highly recommend
Clean, tidy, extremely efficient superb staff. The entire job done in 3 hours. Staff took time to get me on line with thd Fox app and ensure everything worked. By the end of toe day I was using solar electric. Cannot recommend them enough.
17. februar 2026
Besvarelse fra Switch Together UK
Hi there,
Thank you for your lovely review. Hearing that everything went smoothly and professionally makes our day. Thank you for sharing. Enjoy the clean energy and the savings your new system will bring.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Not sure I would recommend them
Overall, this was a long and at times frustrating process. I started the application in August, and it wasn’t completed until mid-March. While the system is now up and running and seems to be performing well so far, getting to that point was not straightforward.
The main issue throughout was poor project management and communication. It took many months to get an installation date and then dates were changed, on a planned install day the engineers didn’t turn up as scheduled. There was the lack of proactive communication — I was left to chase the company myself, only to be told later in the day that the installation wasn’t going ahead. If customers are expected to wait in, they should be informed much earlier if plans change.
The overall impression as a customer is that the business may have taken on too many projects and doesn’t have sufficiently robust processes or systems in place to manage the volume of clients effectively.
The engineers themselves were generally good when they were on-site — polite and capable. However, there were a number of snagging issues due to lack of care and attention which meant they had to return the following week. This extended the overall timeline and resulted in scaffolding being left up longer than expected, which could likely have been avoided with more care during the initial installation.
On one visit, a single engineer was sent with two very heavy batteries. He arrived around 11am and left at about 3pm, completing only part of the work. During that time, he had to move very heavy batteries himself without any lifting equipment, we helped him lift them. He didn’t complain, but it did feel like something that could have been better planned from a welfare and practical point of view.
There were other issues with the survey that impacted the end result, also issues with the quotation.
To be fair to them the company did work to try and rectify an issue when it was raised.
In summary, the end result seems reasonable and hopefully will perform well, but the journey to get there felt quite disorganised.
4. marts 2026
Besvarelse fra Switch Together UK
Hi David,
Thank you for sharing your thoughtful and honest feedback. We're sorry to hear that the process was lengthy and challenging, especially regarding project management and communication.
We absolutely agree that whenever delays occur, the installer ought to be proactive in informing the customer so that you can make plans accordingly. I'm sorry that this was not your experience.
While some issues also with the installation needed to be corrected, I’m glad to hear that things ultimately worked out, and I truly appreciate your patience and understanding through the bumps in the road.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Besvarelse fra Switch Together UK
Hi Martin,
Thank you for taking the time to share such positive feedback. We’re so glad the process felt seamless and that you received the service you deserve. Enjoy the sunshine-powered savings ahead.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
The whole process was slick!
The whole process, from initial enquiry, through to getting paid for excess electricity, was seamless and effort free. These guys really know what they're doing - it shows in the slickness of their delivery!
23. januar 2026
Besvarelse fra Switch Together UK
Hi Neil,
We really appreciate you taking the time to share your experience. What a glowing recommendation!
I’m delighted to hear you were pleased with the installation quality and the ease of the entire journey. Wishing you a season full of sunshine and solar success!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Besvarelse fra Switch Together UK
Hi there,
Thank you for your lovely feedback. It’s great to hear that the installation went well and that the group-buying scheme delivered the value you were hoping for. Enjoy the brighter days and all the energy they bring!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.