I do not recommend online shopping. My patience is running out. I am still waiting for my order No. 1767819823 that was supposed to arrive on 16/1/2026. The package has not even been handed over to th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Всім раджу цю компанію! Спочатку не був впевнений, що все буде гуд і зробив замовлення накладеним платежем, але все в строк, як і обіцяли на сайті доставка до 10 днів. Моя посилка приїхала на 9-й.... Se mere
Virksomheden har svaret
My flippers were delayed. When they arrived they didn't fit. To send them back will mean that I have spend the cost of the items on shipping here and back that I have to cover. When I s... Se mere
Virksomheden har svaret
Die Bestellung lief unkompliziert und der Versand schnell trotz Vorkasse. Die Ware qualitativ sehr gut. Besonders hervorzuheben: Das Team von Swimaholic war schneller als meine Bank bei der Rückabwic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are swimming specialists. E-shop with individual approach and sports spirit ;-) Swimaholic is a specialized shop for swimming and other water sports. We offer everything that every professional or recreational swimmer would need: swimming suits, wetsuits, goggles, neoprene shoes, gloves and many more. In addition to that, we also have a wide selection of clothing, backpacks, swimming buoys, towels, swimming electronics and so on. If you are not sure about the product our team is all time ready to help you to choose the best for you! We have gained trust, from those who make their first swimming steps, to those who record significant sports results. Our mission and satisfaction are satisfied and well-equipped consumers who want to have quality and long-lasting equipment, regardless of whether they are swimmers, surfers, divers, amateurs or professionals. We want to enable you to choose and undergo a pleasant experience with the equipment we offer through the brands we represent. We strive to provide our customers with professional and quality support in choosing products and sizes, as well as expert advice for their use and maintenance. 30 Day money-back guarantee or secure shopping are the things we don't need to highlight as those are essential for every reliable seller. "Life is cool in the pool"
Kontaktoplysninger
U průhonu 17, 17000, Prague, Tjekkiet
- +420 721 347 527
- info@swimaholic.eu
- swimaholic.eu
2,6
Under middel
100 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Website and great deliver
13. april 2024
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Oliver,
many thanks for nice review. We are glad that you are satisfied with the delivery of your order.
Swimaholic team
Die Bestellung lief unkompliziert und…
Die Bestellung lief unkompliziert und der Versand schnell trotz Vorkasse. Die Ware qualitativ sehr gut. Besonders hervorzuheben: Das Team von Swimaholic war schneller als meine Bank bei der Rückabwicklung einer Fehlbuchung....! :-)
Die Sachbearbeiterin war sehr freundlich, kompetent und sprach gut deutsch.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Tobl,
thank you for nice review. We are glad you got great service and fast delivery.
Swimaholic Team
Things I bought were good
Things I bought were good, immediate sending. I had to return one swim suit, which did not fit: easy return. Refund quick and without problems. Perfect. Return has to be paid.
30. marts 2024
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you for your review and purchase! We are very happy that everything went well and you are satisfied
Easy to order through web site
Easy to order through web site. Good price for quality optical swimming goggles. No problem paying with credit card. Very rapid delivery to my home door.
18. januar 2024
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you very much for your review and purchase. We are glad that everything went well and you are satisfied :)
Vendy from Swimaholic
Gute Beratung und problemlose Lieferung
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hallo,
vielen Dank für Ihre Bewertung.
Wir freuen uns über Ihre Zufriedenheit!
Vendy von Swimaholic
I ordered a jumner for my kid
I ordered a jumner for my kids who used once after day of hand over. The product quality was poor and fluffed up after one hour swim. When I sent back they refused to change due to
Inproper use
Not normal handling
It is a joke after 1 hour swim in jummer!
I requested and sent back product on after 3 days as I handed over.
I won’t recomend to order from ther webshop in Future and I will do anything to spread my experience
6. november 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello.
Thank you for your review and purchase.
You can't ask for a replacement if the item is damaged.
I sent the swimsuit for a complaint because of mistreatment (not putting a towel on the swimsuit, leaning against the wall in the pool, or riding the slide destroys the swimsuit).
For these reasons, your claim has been rejected.
Lieferung kam schnell
2. september 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
many thanks for purchase and your feedback.
Swimaholic team
Still waiting on delivery two weeks…
Still waiting on delivery two weeks after order. This is to a uk address from a “uk” site. PRODUCTS POSTED FROM OVERSEAS.
29. august 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you for your review! We appreciate your feedback. As an e-shop based in the Czech Republic, shipping to a UK address can take a bit longer than expected.
To make your shopping experience easier, our website is available in multiple languages, allowing our customers to order products without any difficulty.
Team Swimaholic
Normally I would get TYR goggles off…
Normally I would get TYR goggles off the TYR website.
They didn't have the model I normally ordered so I ordered it off this company.
Although the box stated that they were the model I ordered. They most obviously weren't. I tried them anyway and they were so uncomfortable.
Just cheap fakes from what I can see.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Richard,
our products are from Tyr (Tyr is our supplier). So we do not have any fake products.
It could happen that the product you like do not fit you as you would like so if you are not satisfied with the product is no problem to return it in 30 days period for returns and exchanges.
Swimaholic team
Sehr gut!
Moin,alles reibungslos gelaufen.
Schneller Versand und die Ware ist einwandfrei.
Der Telefonsupport ist sehr freundlich und hilfsbereit gewesen.
Werde dort wieder bestellen!
Kann ich nur empfehlen.
Danke
5. august 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Christian,
many thanks for purchase and your feedback. We are glad you got package fast.
Swimaholic team
Fast delivery!
23. juni 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Mojca,
many thanks for purchase and your feedback. We are glad you got package fast.
Swimaholic team
Schnelle Lieferung
Schnelle Lieferung. Produkt gut. Alles bestens 👍
25. juni 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Peter,
thank you for your purchase. We are glad you like our products.
Swimaholic Team
Я вернусь!
Большой выбор! Хорошие цены! Удобный магазин! Быстрая доставка!
4. maj 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Уважаемый Данила,
Благодарим Вас за покупку и приятный отзыв. Мы рады, что вам нравится наш сервис. Команда Tereza Swimaholic
swimholic makes swimmers happy
Shipping faster. Desired storage location was found. Product meets expectations.
3. april 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase.
Team Swimaholic
Great Customer Service
The delivery was done quite quickly. Unfortunately I put the wrong address and it got delivered to the wrong place. But they did everything they could to get it back and re delivered- Great Customer Service!!
18. april 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you very much for your purchase and review. We are very happy that you are satisfied with your purchase and our costumer service.
Team Swimaholic
Client hotline not good
The webpage is good but the client hotline is very bad. The person on the phone couldn’t help me to find the best product. Now I have a too small size at home.
21. marts 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Hello,
Thank you so much for your purchase and review. We’re sorry to hear that you’re not completely satisfied with your order. We strive to assist our customers in choosing the right size using the size chart on our website and by providing personalized advice.
Team Swimaholic
Fins do not at all comply to nominal size
I bought fins in EU size 46-47 (XXL) which turned out to be actually only size about 42. I can only warn to buy fins here; it left me with transportation costs for both ways.
Swimaholic did response fast and took the fins back without hesitation, but nonetheless the products are definitely not accoring to the description.
1. februar 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear customer,
we are so sorry that you are not satisfied. We measured fins you sent back and we found out that these fins are same as others fins in this size.
Team Swimaholic
My first order
My first order. Faulty goods delivered. Delayed also. Their expectation is that I return the faulty goods on my expense, while I also organize the delivery myself. They consider it to be a return, I consider it to be their responsability to replace the no good item. Wish I have paid more attention to the retur policy before ordering.
Update: e-mail sent with pictures to your adress on 12 jan 2023. Invoice number is 202300556
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Dona,
sorry for delay in delivery it was caused by Christmas holiday. Which product from your ofder is faulty? We did not get any of this information. We are checking product before sending so i am little bit suprised by this information.
Swimaholic Team
Kaputte und dazu noch falsche Ware…
Kaputte und dazu noch falsche Ware versendet. Rücksendung darf man selber bezahlen. 14 Tage später geliefert und das Geld... So kann man Geld vernichten
21. januar 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Dear Lutz,
we are sorry for one day delay in delivery. In case you are not satisfied with product please send it back to us. When we get the package we will check all situation.
Swimaholic Team
Keeping in mind for next order
Even though I knew what goggles I was looking for, I find it very nice watching every goggle put on.
Delivered pretty fast, on time in expected quality.
4. januar 2023
Uopfordret anmeldelse
Besvarelse fra Swimaholic
Thank you for purchase and nice review. Hope you enjoy swimming with new equipment.
Swimaholic team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.