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SVM Anmeldelser 

171
•
TrustScore 2.5 ud af 5

2,7

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I agree with everyone; this company is an absolute scam and fraud. There is no working phone number; they have voice machines everywhere, and no real person can provide customer service; the website i... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Similar to Mrs Susan Hanlon - purchased some online evouchers in January, partially used them but had some money remaining. Link no longer works - contact e-mails no longer work (get an automated boun... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered some ARCO Gift cards that didn't arrive within the 7-10 day 1st class mail estimate. Contacted Kelsey, SVM Manager, we agreed that I should wait a few more days. After 19 days from shipment... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I called and emailed several reps without assistance and I received inaccurate/invalid info which created many unnecessary delays. I finally reached Shelly O. She helped quickly and answered all quest... Se mere

Virksomhedsoplysninger

  1. Leverandør af firmagaver
  2. Business to business-service
  3. Reklameartikelbutik

Oplysningerne kommer fra forskellige eksterne kilder

SVM is the leader in gasoline and retail gift cards, offering over 250 of the world's most popular brands. Our B2B services include gift card management and fulfillment services.

Kontaktoplysninger

  • 3727 N Ventura Drive, 60004, Arlington Heights, USA

  • svmcards.com

2,7

Under middel

TrustScore 2.5 ud af 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,7

Alle anmeldelser

(171)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Not the best product descriptions

Not the best product descriptions, or return policy.

20. februar 2019
Uopfordret anmeldelse
SVM-logo

Besvarelse fra SVM

We're sorry you feel that way. As our products (gift cards) are a cash-equivalent product, our return policies have to be fairly strict to protect our customers and our business. A returned card could later be fraudulently used by the original buyer. Thanks for your understanding.

Bedømt til 3 ud af 5 stjerner

Issues in ordering, but once order was placed, it was filled promptly

I called and emailed several reps without assistance and I received inaccurate/invalid info which created many unnecessary delays. I finally reached Shelly O. She helped quickly and answered all questions - and was nice! I wish I had reached her first. She even provided step by step directions to obtain a log in that I was able to forward to a colleague at another location. Once the order was actually placed, it was filled promptly.

7. februar 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I have been doing business with SVM for…

I have been doing business with SVM for a few years now. I have never been offered a discount and I think we order plenty of gift cards in a year. SVM should offer specials periodically. Thank you!

10. oktober 2018
Uopfordret anmeldelse
SVM-logo

Besvarelse fra SVM

Jisela - Thank you for the continued business, and the feedback. We'd love to offer more specials, but the economics of gift cards don’t typically allow for discounts. From time to time, brands will provide a special bonus (for example, AMC Theaters gift cards will include a bonus free popcorn card in November). Those offers are typically communicated to our email list; If you'd like to sign up, visit: http://eepurl.com/bOxLx5

Bedømt til 3 ud af 5 stjerner

Issues

- Frustrating to access e-card codes.
- Unclear if you can purchase general Visa/Mastercard giftcards rather than store-specific gift cards.
- When I tried to call to clarify the above question I was sent to different departments.

3. september 2018
Uopfordret anmeldelse
SVM-logo

Besvarelse fra SVM

Thank you for the feedback. We do sell Visa and Mastercard prepaid cards, but there's an approval process required by the US government to be able to purchase the card. Standard store brand gift cards don't have that approval requirement, since they can't be redeemed as widely. You were probably sent to different departments because we also offer fully customized prepaid cards (in addition to standard 'stock' cards). We'll work to clarify this information in our materials.

Bedømt til 2 ud af 5 stjerner

Difficulty contracting our representative

I've been having issues getting into contact with our company representative. Multiple times ive had to go through other representatives just to get an answer. There is no follow up if orders have issues, always our company investigating the issue. Its very frustrating.

10. juli 2018
Uopfordret anmeldelse
SVM-logo

Besvarelse fra SVM

Sorry to hear that we're not living up to your expectations; That certainly does sound frustrating. If you'd like to work with another representative, we can reassign your account moving forward. Your review is anonymous, but please reach out to info@svmcards.com if you would like to be reassigned.

Bedømt til 2 ud af 5 stjerner

Visa cards expire in one year and are…

Visa cards expire in one year and are very difficult to use either online or at a store. I would not purchase again.

4. juli 2018
Uopfordret anmeldelse
SVM-logo

Besvarelse fra SVM

We're sorry about your experience with Visa prepaid cards. SVM doesn't control the required expiration dates (we're following regulations placed on us by Visa, the issuing bank and US government); Expirations are clearly communicated on the card and in its accompanying materials. The cards can be redeemed in-store anywhere Visa debit cards are accepted, and redemption instructions are included with every card we sell. Again, I'm sorry for your experience. Perhaps a closed loop (store brand) gift card would be a better solution; Those cards do not expire and can be redeemed online or in-store at the brand's locations.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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