Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Se mere
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Se, hvad kunderne siger
Awesome the Puglian appasimento is punching well above it's weight at a great price, And two complimentary bottles and free delivery was the icing on the cake, Not the first time of using and it cert... Se mere
Virksomheden har svaret
Have ordered many times from this company before and never had a problem. This time however for some reason they decided to deliver to my old address. I had deleted my old address from my profile and... Se mere
Great company, found by chance! I was a bit concerned for the delivery, after seeing some comments around here but had no reason to! The delivery was prompt, they kept me informed, the price was great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
An Italian online Wine Shop: great wines, great deals.
Kontaktoplysninger
Italien
- svinando.co.uk
4,1
God
975 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent delivery time considering the busy time of year!
Excellent delivery time considering the
4. november 2025
The Demi Sec has not arrived and you…
The Demi Sec has not arrived and you are not responding to my e mails. Yodel says it has been ‘lost’ at their depot. I am not impressed.
4. november 2025
Besvarelse fra Svinando
Company Response:
Dear Customer,
We are very sorry for the inconvenience you experienced. Please note that we have already sent you an email directly to your address so that we can manage your case more effectively.
We kindly ask you to check your inbox and reply to us, so we can provide you with an immediate solution.
Kind regards,
Svinando Customer Care Team
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company with well packed bottles…
Great company with well packed bottles of very good wines.
30. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was truly great
The wine was truly great. Service was very good and received it within the time
29. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good variety of wine good price *…
Good variety of wine good price * delivery on schedule
29. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Took too long and no tracking and…
Took too long and no tracking and communication !
Yet there after care follow up has been excellent so I can forgive the delay. Wine is also of excellent standard
26. oktober 2025
Besvarelse fra Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We hope that our phone call reassured you, and we sincerely hope you will allow us the opportunity to make up for this in your future orders.
Kind regards
Your Customer Service Svinando Team
This wine was recommended by a family…
This wine was recommended by a family member and I purchased it for them as a gift.
25. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wines - great prices.
Lovely wines from here at great prices. Never disappointed
15. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I did not receive my champagne and I…
I did not receive my champagne and I was charged for it it’s been over a month and no response from the company
19. september 2025
Besvarelse fra Svinando
Dear Customer ,
Thank you for your feedback and for bringing this to our attention.
We’re truly sorry for the inconvenience caused by the delay in receiving your champagne. As discussed during our recent phone call, we’ve found a solution and will do our best to ship the remaining item as soon as possible.
We always strive to meet our customers’ expectations and we’re taking steps to ensure that such issues do not happen again in the future.
Thank you for your patience and understanding.
Warm regards,
Svinando Wine
Very slow delivery but nice wine.
14. oktober 2025
Besvarelse fra Svinando
Dear Customer,
We are sorry that we could not meet your expectations, as this is not the level of service we wish to provide to our customers.
We have sent you an email with detailed information about the delivery time.
Best regards
Customer Service Svinando Team
as always
as always, a great wine at a great price coupled with free delivery, what more could you ask
12. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Delivery time quoted as fast but far from it
Delivery time quoted as fast. Then told it was 10 to 14 days.
11. oktober 2025
Besvarelse fra Svinando
Thank you for your review. We’ve sent you an email explaining everything that happened with your order, and we hope the situation has now been resolved to your satisfaction.
If your experience has improved, we’d be truly grateful if you considered updating your Trustpilot review. Your feedback not only helps other customers but also supports us in continuously improving our service.
Thank you again for your time and understanding.
Was wary when I saw the ad on Facebook…
Was wary when I saw the ad on Facebook but all was well! Decent wine and almost a port finish, delivered on time and in a sturdy box.
4. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great Italian Wine
This is our third order and the wines are always great.
We especially love their Sardinian wines
2. oktober 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine great service
24. september 2025
Besvarelse fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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