With severe COPD and heart failure I had doubts as to whether the Tern QuickHaul P9 would give me the mobility I lacked having been housebound for the last year. It has exceeded my expectations, maki... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Professional and friendly, provided an excellent service. Most helpful, couldn't believe how quickly they responded to emails even out of working hours. The bike was delivered earlier than expected, c... Se mere
Awesome company I bought my first eMTB from them - Orbea Rise m20. It's always stressful making such an expensive purchase. By the end of the in-store process, which involved lots of decision making... Se mere
Found via web search for specific model and price in my area. Helpful, knowledgeable, polite and friendly. Checked over the bike prior to sale. Selection of good quality accessories available. F... Se mere
Virksomhedsoplysninger
Om Surge Bikes
Skrevet af virksomheden
Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.
eBike Categories
Kontaktoplysninger
Unit 7C Cufaude Business Park, Cufaude Lane, RG26 5DL, Bramley, Storbritannien
- 01256 648510
- info@surgebikes.co.uk
- surgebikes.co.uk
4,8
Fremragende
471 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer experience from start to…
Great customer experience from start to finish.
10. august 2024
Always fantastic service.
13. juli 2024
Tern GSD
I recently brought a Tern GSD from Surge Bikes. From my initial enquiry Matt took the time to understand how I'd be using the bike (mostly for carrying children) and help recommend the necessary accessories and check for compatability etc.
The bike was built and sent quickly and Matt also helped chase the freight company when I hadn't had my delivery date confirmed.
Overally a totally seamless experience, thank you very much!
10. august 2024
Surge Bikes keep a great range of bikes…
Surge Bikes keep a great range of bikes in stock so I was able to try out, buy and take away on the same day. They were super helpful.
20. juli 2024
Drove down from Eastbourne to look at…
Drove down from Eastbourne to look at one of there bikes. Lovely welcome with a offer of a coffee. Great service. Lovely to feel welcome.
10. august 2024
Very friendly and helpful
Matt and the team made the whole purchase experience very simple. They have a great range of bikes, but if you're after something special they are one of the few Mondraker stockists in the UK.
10. august 2024
Fantastic service start to finish
Fantastic service start to finish. Couldn’t recommend this company more. Was a pleasure to buy my bike from them.
10. august 2024
Highly recommend surge bike
Highly recommend surge bike, I had an excellent experience with them, excellent communication and speedy delivery.
10. august 2024
Highly recommended
Received good advice on the bike I bought. Staff were polite and professional. No power sales, told me what I needed to know and then let me make a decision.
The bike arrived on time and was well packed.
Highly recommended.
5. juli 2024
Very good company
Very good company, very prompt in all correspondence and professional, they even provided a full brief on the bike as part of the delivery. Would definitely recommend.
10. august 2024
Very good service
Very good service and support. Super happy with the new bike.I will definitely recommended to everyone.
10. august 2024
Great comms and service
Great comms and service. They made everything Very easy. Bike delivered in good time. Can’t fault them at all
10. august 2024
Great customer service
Great customer service, very helpful, and the ordering system on the website was very intuitive. The delivery of the bike and accessories was also very efficient. Overall, a really good experience and I’d recommend dealing with Surge Bikes to anyone.
10. august 2024
Great bike very helpful team
Great bike very helpful team. I had an issue with the rear tyre innertube, and Surge explained how to remove the rear wheel and gear cables. Thank you!
10. august 2024
Great to deal with
The way you order was different to what I'm used to, no buy it now type option.
Instead I enquired about the bike and then had a email back to make sure I was happy with the size and was told bike was in stock & it was shipped the following week. Very happy with process.
20. juli 2024
Fantastic customer service
Great company to deal with, from start to finish my experience with Matt was exceptional. 5 starts
20. juli 2024
Outstanding service!
I bought a Tern GSD bike at Surge bikes and the experience was outstanding! First, the 10% discount in accessories is amazing. Second, they suggested what accessories to get, which was super helpful since I'm new to these bikes. Finally, it was delivered on time, all assembled and neat and Mark gave a nice introduction to the bike.
16. juli 2024
Uopfordret anmeldelse
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