Surflife Anmeldelser 56

Shipping to the UK went very smoothly and communication and help with the acquisition and import was excellent. Very helpful staff! Couldn't rate highly enough.

Bought ION Amp neopren & shoes. My first ION wetsuit. Must say really good quality and comfort. Thanks for support choosing correct size.

Took 6 months to get my wings then got hit with $500 import duty, would not recommend buying from them.

They take your money and don't ship your products!
8 months ago... I ordered 4 items. They only sent 2 of them, one of them was the wrong thing. I've been trying to get a refund for 8 months and they just ignore me, or say yes they are refunding and then no money comes through. So buy from them if you like to gamble with your money!

Ordered Neil Pryde Mission wetsuits and ION harness for windsurf. My first NP suit I used to ride before Bilabong. In terms of quality and comfort it is really a top thing! Slightly more expensive but without comparison. Thanks for helping me choose a wetsuit.

Bought NP Shoes & Np Mission wetsuit 5/4 mm for winter . Fit perfect ! Tested yesterday 10 C air & 20 knots , water 10C . One hour seasion no issues with cold. 💪💪💪

Wing size I wanted not available, but then got another one instead and on time. Fast E-mail responses

I bought Duotone foil wing & ION wetsuit. Shipped with DHL .. All delivered good.

Order first ION Wetsuit and boots. Arrived in 2 days with GLS. Product look better then on picture! Tested first day on water yesterday. Warm,stretch and warm for me as i am getting cold really fast. Thank you for support

I originally ordered a wetsuit from Surfnow and after a while they informed me that they didn't have the item in stock due to supply issues. They then offered a refund or an exchange as a solution. I am happy to report that i was issued a refund today. The staff were able to contact me and communicate effectively. I will likely shop there again.

I ordered three wetsuits and the order was canceled, They said they were low in stock and couldn't send three wetsuits to one person. So I ordered again. Two this time. The order was canceled again, the automated Email stated that they were out of stock (still available on the website, though). I tried to order them a third time, same story.
At least I didn't lose any money...

I ordered a wetsuit from the surfnow.eu and the item was out of stock. A refund is normally issued, but because the payment was done via cryptocurrency the system wasn't able to issue the refund and the order fell through the cracks. I am happy to report that once this was acknowledged i was promptly contacted by Patrick @surfnow.eu and we were able to rectify the situation quickly. Now awaiting my new 2022 Ion wetsuit. :)

Guy

Quick Delivery and perfect Service. Will choose them again.

I buy Duotone Slick wing & wetsuit ION. Received 4 days after payment. Also support was nice just click on live chat and solve my issue. Thank you

Ordered items from the webshop, it never arrived! Asked for a refund but they don’t reply on the messages. SCAM DONT ORDER FROM HERE. Don’t trust this owner and his multiple webshops. It’s been over 6 months and still no money back.

Surfnow.eu. is not scam ! They have some delay in delivery but you will receive your ordered goods.

I bought Ion wetsuit amaze model & harness from ION. Quality & design are really good! Love wetsuit really soft inside and a a lot of comfort . Delivered in 7 days with Dhl. All good

Twee maanden geleden een bestelling gedaan. Nooit ontvangen en ook nog steeds geen refund gehad. Niet bestellen hier dus!!! :-(

Ho avuto paura che il sito fosse una truffa, in realtà credo che abbiano dei reali problemi legati al covid. Ho ordinato guanti ION introvabili in qualunque store, dopo averli contattati su WhatsApp 7 giorni dopo l'ordine tutto è partito e la merce è arrivata perfetta. Se non si ha fretta si può comprare tranquillamente, se hai bisogno di attrezzature in fretta meglio andare da altri negozi.

Do not buy any thing from them. U will never receive your order an money is gone. Never reply on any email.
Update: after this review they responded, it’s was not fair. They need time to investigate what happened. And I could always call my bank. And after 2-3 mails from my side, no response again. Don’t ever use this shop. And tomorrow I will call my bank. Worst ever service and support.