Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Their website states that all orders are delivered within 3-7 days which is an absolute lie. I placed my order over a week ago and can't get a response from them for a status update. They already char... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great feed back and response, It did take a lot longer than expected to receive the machine and customer service kept assuring it was on the way even though tracking said the item was delivered when... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fantastic equipment arrived within a couple of weeks. There was a bit of damage to the packaging from Air Canada, but nothing happened to the equipment. I sent photos to Sure Beauty just to let them k... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Trust worthy products and company, with top liner customer service, great delivery time, tracking platform, and quality devices that will exceed your expectations. 10/10 recommended!! ⭐️⭐️⭐️⭐️⭐️

Virksomhedsoplysninger

  1. Leverandør af skønhedsprodukter
  2. Kosmetikbutik

Skrevet af virksomheden

Estheticians’ favorite beauty equipment brand-Surebeauty. We are one-stop beauty salon equipment supplier, inclued body sculpting machine, facial equipment, cosmetic laser and spa equipment etc...In Surebeauty, we offer one-on-one free machine operatoe training with licensed estheticians and 24/7 online support.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

216 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic Machine, with amazing power

I am so pleased not only with my machine but with the service I received from the seller. During transit one of the handles was broken and right away the seller shipped me a new replacement. I used my Ultrasonic RF Lipo Laser a few times on my friends and myself and wow... we all saw a difference in one session and now we are addicted. It really works and is worth having and doing on yourself or others instead of spending thousands of dollars at the med spa! Save your money and invest in your own!!! Happy costumer, highly recommend ❤️

Order # 1392

6. marts 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

difficult, but good experience

The machine came in and did not work. I must admit it was a bit of a hassle on our end to communicate with surebeauty as they are out of the country. BUT - Every day I emailed, and every night they emailed back. We came to a resolution and we now have a working machine. They were on top of this to the best of their ability, and we are completely satisfied.

1. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent machine

Excellent machine, very fast delivery, and very good communication with seller, l recommend it.

5. juli 2022
Uopfordret anmeldelse
surebeauty.com-logo

Besvarelse fra surebeauty.com

Many thanks for your positive reply,my dear friend.

Bedømt til 1 ud af 5 stjerner

Unsatisfied Customer / False Number

I received the package with missing items. I have been trying to reach out on the phone number provided on the site I couldn't dial it from my reg line tried with wats app and it states I need to be invited to be in touch with that number. I contacted the chat line and they never responded. I have not been able to speak with anyone and am very dissatisfied and have not been able to use the costly machine!

2. juli 2022
Uopfordret anmeldelse
surebeauty.com-logo

Besvarelse fra surebeauty.com

Hello my friend,sorry to hear that you have trouble in contacting the seller.As before we have received the customer complaint but not buying from our website,can you tell me your order number and email address,will clarify this issue for you soon.Thank you!

Bedømt til 5 ud af 5 stjerner

I love my new s shape machine.

I love my new s shape machine.
Customer service was great, always kept me informed on my deliveries & any questions I had.
Delivery was quick, it was quicker than getting delivery in my own country. 
The machine is amazing, I love this machine. 
Great quality machine, it was better than I expected. 
I have used machines similar to this before going to a beauty salon & paying $100 for 1 session but this is going back about 10 years ago, so I would assume it cost more than that these days but I don't have to pay that much for each session anymore because I have my own machine at home, I love it so much! 

This machine helps with fine lines, increase blood circulation, improves skin complextion, helps with improving collagen, helps with melting fat using radio frequency, helps with creepy skin, helps with saggy skin & cellulite. I am also using this machine on my husband to prolong his youth. I love this machine, it has all the tools you need. 

I recommend going to sure beauty to buy your beauty products because the products there are great quality, great customer service & great pricing, I researched my machine & their sellers & pricing & I have to say you can't beat Sure Beauty!
I look forward to future purchases.
Thank you so much! ;)

9. maj 2022
Uopfordret anmeldelse
surebeauty.com-logo

Besvarelse fra surebeauty.com

Dear friend,thank u very much for the positive feedback.Any question during your operation pls just let us know.

Bedømt til 5 ud af 5 stjerner

Wonderful customer service and my…

Wonderful customer service and my product came in right on time when I needed it! They shipped it from the USA warehouse and I got it in less than four days.

7. maj 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Dear friend,very happy to see your positive feedback here.Any question during your operation pls just let us know.

Bedømt til 1 ud af 5 stjerner

Received email that the product I…

Received email that the product I purchased was out of stock and they would send something similar. However it was not. Requested refund. Received no follow up. Requested refund again by email. No response until dispute was made with PayPal. Tried calling telephone # and whatsup app #. No answer. Finially a week later got a message a shipment was made by fedex. I requested information as to what machine was being sent or why refund was not done. Again no response. StAy away. Buy from somewhere else, preferably in the USA.

30. april 2022
Bedømt til 1 ud af 5 stjerner

I did not receive the belt with the…

I did not receive the belt with the machine, nor did I receive instructions

25. april 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Hi there,just confirmed with our service support team,Zoey have sent the instruction by email in 21/Apr,and also confirm if you have received the belt,if not we will reissue immediately, pls check your email and keep in contact there.So sorry for bad experience we bring to you.

Bedømt til 5 ud af 5 stjerner

Great Service

I just knew my order would take a long time to get to me. When FedEx took my order off the truck, I could not believe it was here already. Phenomenal service and they stayed in constant contact with me along the way.

28. marts 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Great to hear that you got the machine in time,in further operation any question pls contact our support service any time.

Bedømt til 5 ud af 5 stjerner

El producto llegó ayer..Todavía no lo…

El producto llegó ayer..Todavía no lo he usado pero lo prendí y funciona perfectamente

27. marts 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Gracias por su comentario, me alegra que le guste nuestra máquina. Si tiene alguna pregunta, comuníquese con nuestro personal de servicio al cliente a tiempo.

Bedømt til 1 ud af 5 stjerner

I received a defective machine and…

I received a defective machine and immediately messaged the company to let them know, i sent a video of the machine leaking water and i asked what i had to do to send it back and receive my refund. This is the response i got.
Me: “The cup doesn’t appear to be broken, do i just put it back in the original package and mail it back to get my refund? “

Sure beauty: “Hello, my friend,

if the machine is not broken,

you need to bear the return shipping cost

because you don't want the machine“

22. marts 2022
Uopfordret anmeldelse
surebeauty.com-logo

Besvarelse fra surebeauty.com

Hi there,so sorry to hear that you get trouble in refund issue,already let our support team to contact you soon and solve it in priority.

Bedømt til 2 ud af 5 stjerner

I want to like this company but their…

I want to like this company but their communication is awful.

7. marts 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Hello my friend,just confirm your order situation with our support staff,sorry for the inconvenience we bring to you,hope the products you will like them.

Bedømt til 2 ud af 5 stjerner

Looks like a returned item

So I received my package in a timely manner but when I opened it it looks like it was a return item. There are no instructions/directions and how to use this product so I’m very disappointed on the amount of money that I spent on this item and there aren’t even directions

13. februar 2022
surebeauty.com-logo

Besvarelse fra surebeauty.com

Hi my friend,
Sorry for the trouble u encountered.
We here promise that all machines sent out are the brand new,if there is little water or something that make you think it is a returnd one,in the future work,we will request the testing person to clean and pack machine well after their work.
Re the instruction,can you tell me the machine model and email address,will send immediately for your better using.
Thanks for your support.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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