Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
My last review was uncalled for due to me not checking the website fully order was full filled as per request and contacting the sales cleared this up. The cylinder in question was of good quality wi... Se mere
I bought these bubble gasket seals for my older PVC windows and coupled with the wedge gasket seals I previously bought and the high polymer butyl rubber tape I used to reseal around the IGU's my wind... Se mere
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PV... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Kontaktoplysninger
Unit 2, 34 Wood Street, M11 2FB, Manchester, Storbritannien
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4,8
Fremragende
872 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 53 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Truly PVC Ltd is the worst company ever
Truly PVC Ltd is the worst company i have dealt with on amazon they sold me a defected door lock that wont open and they wanted me to pay to send it back to them. There customer service is very poor and i would not buy from them again. In the end it was amazon who give me the money back.They make it very hard to send something back to then in the hope you just give up.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
We’re sorry to hear you were unhappy with your experience. As previously discussed via Amazon messages, a Royal Mail return label was provided through Amazon for the item to be returned to us.
We also advised that if the item was confirmed to be faulty upon inspection, we would cover the return postage cost. Unfortunately, the order was never returned to us, so we were unable to investigate the issue further.
We always aim to assist customers with faulty items and provide suitable resolutions wherever possible, and we apologise if this was not reflected in your experience.
Please return the item to us using the Amazon Royal Mail return label provided, and once the item has been inspected and deemed faulty, we will reimburse the return postage cost.
Item was perfect fit easy to use no…
Item was perfect fit easy to use no messing around just replaced like for like. Very happy with my purchase. Would recommend strongly.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for the 5 stars! Great to hear you were happy with the price and speedy delivery Matthew :)
Very fast delivery and great prices
Very fast delivery and great prices, I will be ordering from them again.
20. april 2026
Uopfordret anmeldelse
The sending of the sample packs arrived…
The sending of the sample packs arrived the day after ordering. They were clearly marked and provide the opportunity to order the correct profiles needed for the jobs in hand.
21. april 2026
Uopfordret anmeldelse
Great company
Ordered on a Saturday so didn’t expect until Tuesday so told the customer it would be Tuesday. Arrived Monday and was able to fit that afternoon. Excellent product and great customer service. Does what it says on the tin.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
We really appreciate the 5 stars! Delighted the product and service exceeded expectations — even arriving ahead of schedule Jonathan :)
Quality products with excellent service
Ordered a new lock for my front door at a reasonable price and it arrived within a couple of days. I wont think twice if I need further locks in the future.
16. april 2026
Uopfordret anmeldelse
Overall great
Great price, well packaged, arrived quickly. Thanks very much.
10. april 2026
Uopfordret anmeldelse
Letter box looks great
Letter box looks great. Was easy to fit. Would definitely purchase again.
Thanks
18. april 2026
Uopfordret anmeldelse
The company had what I wanted
The company had what I wanted and delivered next day
3. april 2026
Uopfordret anmeldelse
We are very happy with Truly pvc…
We are very happy with Truly pvc limited.
Has good quality parts, good prices and fast delivery.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you very much for your lovely feedback—we really appreciate it! We’re glad you’re happy with the quality, pricing, and fast delivery Nicolae :)
Super fast delivery and all items were…
Super fast delivery and all items were in the boxes.
A little expensive on delivery but it did come the very next day.
10. april 2026
Uopfordret anmeldelse
Great Company and Great Prices.
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PVC front door locks.They really are that good.Highly recomended
14. april 2026
Uopfordret anmeldelse
The item ordered was of good quality
The item ordered was of good quality, well priced and arrived the next day so I was able to get the window fixed and secure. Thankyou.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for your great review! We’re really pleased to hear you were happy with the quality, price, and quick delivery—and that you were able to get your window sorted so promptly.
We appreciate your support and thanks again for choosing us Julian :)
Very helpful staff
Very helpful staff, knowledgeable and part arrived next day. Perfect fit and will use this company again 👌
8. april 2026
Uopfordret anmeldelse
Staff were helpful
Staff were helpful. Explained exactly what I needed for window handles. Delivery was prompt. All items arrived securely and not damaged. Would recommend. Thank you for your help.
10. april 2026
Uopfordret anmeldelse
I bought a cylinder lock and it was the…
I bought a cylinder lock and it was the wrong type, my fault, but Truly PVC exchanged for the correct one with no problems
2. april 2026
Uopfordret anmeldelse
Truly…
I have purchased many items from Truly PVC quite a few times now and have had no issues at all, items have been of very good quality and arrived very quickly, furthermore the company website is easy to order from, my opinion is that Truly PVC are a very good reliable company
26. marts 2026
Uopfordret anmeldelse
Perfect
Exactly what I needed at a great price and fast delivery too. Just put my third order in and will definitely keep using again. Thank you
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you so much for your fantastic review and for your continued support—it really means a lot to us! We’re delighted to hear everything has been just what you needed and that you’ve been happy with both the price and delivery.
We truly appreciate your repeat orders and look forward to helping you again soon Craig :)
First rate service & prompt Delivery
1. april 2026
Uopfordret anmeldelse
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