Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My last review was uncalled for due to me not checking the website fully order was full filled as per request and contacting the sales cleared this up. The cylinder in question was of good quality wi... Se mere
I bought these bubble gasket seals for my older PVC windows and coupled with the wedge gasket seals I previously bought and the high polymer butyl rubber tape I used to reseal around the IGU's my wind... Se mere
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PV... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Kontaktoplysninger
Unit 2, 34 Wood Street, M11 2FB, Manchester, Storbritannien
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4,8
Fremragende
872 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 53 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All good
The correct items were delivered quickly, had emails every step, confirming order, item dispatched, delivery due.
22. juni 2026
Uopfordret anmeldelse
Second time used this company not had…
Second time used this company not had any issues with ordering the window seal I reqd good delivery and cost
24. juni 2026
Uopfordret anmeldelse
Excellent service once again
18. juni 2026
Uopfordret anmeldelse
5 day delivery not next day or even 2 days
Ordered replacement multi lock after reading delivery advice and understood it would be delivered the next day or atleast within 2 days. Tracking number does not work on delivery company website, so had no clue when it was being delivered. Have now received a text from dx express advising it will not be delivered for 5 days. Not really acceptable when my front door is broken and after paying £7.50 for delivery. Received email stating that it has taken them 2 days to even process the order, not same day dispatch as stated on website although I ordered before cut off date.
If had been made aware of this before ordering i would have ordered from somewhere else that has better delivery options.
Will not be ordering from this company again.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for taking the time to leave your review.
We are sorry to read about your experience and understand your frustration regarding the delivery timescales and tracking information you have described.
Unfortunately, as your review does not contain any order details, we have been unable to locate your order or investigate the circumstances surrounding the processing, dispatch, and delivery of your purchase. As a result, we cannot currently determine what may have caused the delays you have experienced.
We would very much like the opportunity to look into this matter further and provide a full response. Please contact our Customer Service team directly with your order number and any relevant details, and we will be happy to investigate this for you.
We apologise for any inconvenience caused and appreciate your feedback, as it helps us to continually improve our service.
Quick and easy
Very easy to use website. Delivery very quick. Good prices.
14. juni 2026
Uopfordret anmeldelse
Prompt delivery and items perfect and…
Prompt delivery and items perfect and such a good price too!
9. juni 2026
Uopfordret anmeldelse
Excellent service and great price as always
Excellent service and great price from TrulyPVC as always, highly recommended. A+++
12. juni 2026
Uopfordret anmeldelse
Wrong Product Sent
Sent me the wrong sealant & refused to change it as it had been over 30 days since I ordered......
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience.
Having reviewed the matter, it appears there may have been some confusion regarding the product received. "Neutral" refers to the cure type of the sealant and not the colour itself. The actual colour is printed on each tube, often alongside a RAL colour code.
We previously contacted you to request photographs of the tubes so that we could verify the colour supplied and investigate the issue further. Unfortunately, we have not yet received the requested images, which are necessary for us to determine whether an error has occurred and to provide the appropriate resolution.
We remain committed to resolving this matter for you and would be grateful if you could send the requested photographs at your earliest convenience. Once received, we will investigate promptly and work with you towards a satisfactory outcome.
great price and fast delivery
12. juni 2026
Uopfordret anmeldelse
Great price
Great price, quality cockspur handles, with super fast delivery.
6. juni 2026
Uopfordret anmeldelse
Fabulous Service!!
Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me that customer service is alive and well!!
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
We're delighted to hear that you were impressed with both the service you received. We work hard to provide the best possible experience for our customers, so it's fantastic to know we've put your faith back in great customer service.
Thank you so much for your feedback!
Excellent service received
Excellent service received. Competitive pricing and quality products. Was kept informed of my order and delivery status. Quick dispatch and delivery.
9. juni 2026
Uopfordret anmeldelse
My last review was uncalled for due to…
My last review was uncalled for due to me not checking the website fully order was full filled as per request and contacting the sales cleared this up.
The cylinder in question was of good quality will be using again now
29. maj 2026
Uopfordret anmeldelse
Great website
Great website
Easy to order
Excellent communication
Very quick delivery
Competitive prices
Good stock levels
Due to all of the above, I will use Truly PVC again!
29. maj 2026
Uopfordret anmeldelse
First order with Truly PVC
First order with Truly PVC
Very easy to order, kept fully informed of status and delivered on time
Excellent service will be ordering wuth these guys in the future
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for your feedback Gary!
Great service
Very good service,no trouble correcting my order which I ordered incorrectly.very professional great service and good value.would recommend and will be using in the future.
1. juni 2026
Uopfordret anmeldelse
‘Truly’ impressed
‘Truly’ impressed with the service and quality of the soil 4”pipe fittings.
They even stock the very rare 30 degree and 15degree bends. Very handy.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Hi, Alan - thanks for your great feedback. We're pleased to hear we stocked all the items you required and you're happy with your order.
Bubble Gasket Seals
I bought these bubble gasket seals for my older PVC windows and coupled with the wedge gasket seals I previously bought and the high polymer butyl rubber tape I used to reseal around the IGU's my windows have now been restored. Excellent company and excellent prices, will definitely be using again.
3. juni 2026
Uopfordret anmeldelse
Everything went smoothly
Everything went smoothly. Fast delivery. Products as described.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Truly PVC Limited
Thank you for your feedback David!
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