These 5 stars must be bots as this company is far from good. Customer service is horrendous, takes them days to get back to you. No dimensions of parts when multiple variants of vehicle is displayed.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered some parts for my car through super spares, I didn’t have high expectations after ordering through other auto parts websites but I was pleasantly surprised. I looked around before I placed m... Se mere
Virksomheden har svaret
These guys stock a huge range of parts for all sorts of vehicles. Their website is easy to navigate and purchasing is simple. Communication is spot on and you always know what is going on with your o... Se mere
Virksomheden har svaret
I appreciate the communication and willingness to make sure the best product is used for my needs. I look forward to using these guys again.
Virksomheden har svaret
Virksomhedsoplysninger
Om Superspares
Skrevet af virksomheden
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Kontaktoplysninger
159 woodpark RD, 2164, SMITHFIELD - NSW, Australien
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
4,1
God
485 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order and they confirmed the…
Easy to order and they confirmed the vehicle details. Fast delivery
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are glad you enjoyed your experience with our smooth ordering and quick shipping. Thank you for your review.
The worst seller I have ever dealt…
The worst seller I have ever dealt with. Sent the wrong part (a packing error by their supplier). Then the onus is on the buyer to prove that he has the correct engine for the part purchased. They will not send the correct item, and stopped email contact. Absolutely do not waste any time with this untrustworthy seller.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We sincerely appreciate you taking the time to share your experience. We are truly concerned to hear about the incorrect part and the subsequent communication issues. We are actively reviewing our internal processes and supplier protocols to prevent similar situations from occurring again. Your feedback is invaluable as we work to improve our service.
Hard to find part made easy.
Perfect description. No chance of choosing the wrong fitment. And incredibly fast postage.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so glad to hear that our product description was accurate and that you received your order quickly. We appreciate your positive feedback!
I contacted them before purchasing and…
I contacted them before purchasing and they answered quite promptly. This means they are on the ball to me which is what I expect from a supplier. Quick delivery means a lot too. Thanks Glenn
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so glad to hear our prompt communication and quick delivery met your expectations. We truly appreciate your kind words and positive feedback!
Used several times and always quick…
Used several times and always quick delivery and good quality aftermarket parts. Had a delivery error on my order, and they fixed it for me with no problems .
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear you appreciate our quick delivery and quality parts. We're glad we could resolve the delivery error smoothly for you. Thank you for your positive feedback!
Great service
Great service, easy ordering and fast delivery. Very happy with my purchase.
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear you had such a positive experience with our service, ordering, and delivery. We appreciate your kind words.
Very easy online sales
Very easy online sales - quick delivery. Items always as stated and well packaged.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so glad to hear you appreciate our easy online sales, quick delivery, and well-packaged items. Thank you for your wonderful feedback!
Faulty products and wont replace them
Not happy, I ordered some Sach shocks from them. Had them professionally installed, they failed after less than 15km. Super spares asked for a report, so I paid for a report which states a "manufacturing fault inside the front struts". Then they asked for invoices for the install and report writing costs to claim, so I sent those. Then they asked for photos of the serial numbers on the struts, so I sent that. Now after all this they ask me to send them the front struts that are currently on the car.... How can the front struts be taken off without something to replace them... I am lodging a claim with NCAT
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We appreciate you taking the time to provide us with your feedback. We understand your frustration regarding the issues you've experienced with the Sach shocks and the subsequent process. We are actively reviewing your case and the steps taken so far to understand how we can better support you. We aim to find a resolution that addresses your concerns efficiently.
Orsam to deal with i haven't been more satisfied with a company 😄
Great company to work with
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so happy to hear that you had a great experience working with us. We truly appreciate your kind words.
Parts available good prices prompt…
Parts available good prices prompt replies fast dispatch
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so glad to hear you found our parts selection and pricing satisfactory, and that our service was prompt. Thank you for your kind words!
Great delivery and time and up to date…
Great delivery and time and up to date information on items being delivered
This will be my go to shop for all parts
10. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so happy to hear that our delivery service and timely updates met your expectations. We truly appreciate your kind words and look forward to being your preferred shop for all your parts.
Satisfied customer.…
1st time new customer,they had the brand and product i wanted at a good price,easy website to use with tracking for delivery,all good will definately use them again.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear you had such a positive first experience with us! We appreciate your kind words about our selection and website. We look forward to serving you again!
Instructions Ignored
Ordered a part, as I am away from home , I told them not to dispatch it for 2 weeks. Then found out I needed other parts to fit this part which I didn’t know at the time so sent another email cancelling order as it wasn’t dispatched yet. GUESS WHAT , instead of replying to my email like they did before , they dispatched the order. Received a text, rang them straight away & now they are saying they can’t stop the delivery. Can they not ring the courier company before it even leaves the state as it is not an Express delivery. Anyway will not be getting my business anymore. I have lodged an official complaint . Poor Customer service.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are truly sorry to hear about the frustration and inconvenience you experienced with your recent order. We understand your disappointment regarding the dispatch of your order despite your cancellation request. We recognize that our communication fell short in this instance, and we sincerely apologize for the misstep in processing your request. We are reviewing our internal procedures to prevent similar situations from occurring in the future. We appreciate you bringing this to our attention, as it helps us to improve our services.
Mitsubishi
Easy to navigate, always seem to have what i need and the price is reasonable.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so glad you find our site easy to navigate and our prices reasonable. We appreciate your kind words!
Amazing staff and quick delivery
Amazing staff and quick delivery
And looks like good quality product
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so glad to hear you are happy with our staff, quick delivery, and the quality of our product.
App was easy to use order came in good…
App was easy to use order came in good time well 📦 will order again
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear you found our app easy to use and that your order arrived well-packaged and on time. We appreciate your kind words and look forward to your next order!
Great site, good prices, and top service.
I found the site easy to use and prices very competitive. Refreshing to be able to buy from an Australian supplier instead of my usual FCP Euro shop. I used the 1300 number to question some missing parts from my order. This as also a very good experience. My order was split from different warehouses and arrived about 2 hours after I called. Everything arrived in perfect condition. Very happy. 👌
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so pleased to hear about your positive experience with our website and competitive pricing. It's wonderful to know that our Australian supply was a refreshing change and that our team could efficiently resolve the missing parts issue for you. We are glad everything arrived in perfect condition.
Fantastic Service
Very quick and free shipping only took a few days! Customer service was very good would shop here again!
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We're so happy to hear you received your order quickly and that our customer service was helpful. We appreciate your kind words!
Great price
Great price, great service, super fast response and fast delivery, I'll certainly be using again.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Superspares
We are so happy to hear you had such a positive experience with our service and delivery. We truly appreciate your kind words and look forward to assisting you again!
Besvarelse fra Superspares
We understand your difficulty in locating tracking information. We are actively working to make this process much clearer for our customers.
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