"Excellent service. Anthony visited the property within 24 hours and gave a fast and accurate assessment of the communal area. The report was turned around by the next day on the fast track service an... Se mere
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Se, hvad kunderne siger
Gr8 company to deal with, accommodating , true to their word for turnaround and surveyor kept in contact even though he was stuck on motorway by road works.
Many of the other companies I called did not respond or the price quoted was very high. Supernova understood what I wanted and needed. They gave a great quote for the job. The inspection took place... Se mere
Supernova carried out re-inspections for Fire Risk Assessments to our buildings, 2 blocks of flats. Their service is extremely good and fast. They made sure all the necessary checks were done. Thei... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We carry out asbestos surveys and fire risk assessments across London, Essex, Hertfordshire, Kent, Sussex , Surrey and nationwide
Kontaktoplysninger
Hampstead House, 176 Finchley Road, London, NW3 6BT, London, Storbritannien
- 020 4586 0680
- hello@supernovagroup.co.uk
- supernovagroup.co.uk
4,8
Fremragende
815 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 55 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Overall
Overall, everything went well, but disappointed that the site survey dates/times were changed twice.
11. september 2026
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you for your feedback. We’re really pleased to hear that overall everything went well with the service.
We’re sorry for the inconvenience caused by the survey appointment being changed twice. We completely understand that customers arrange their time around our appointments, so we appreciate how frustrating changes can be.
We’ve taken your comments on board and will continue working with our scheduling team to minimise changes wherever possible.
Thank you again for choosing Supernova Group and for your honest feedback.
The Supernova Group Team
Great service
Appointment for sampling available quickly, operative helpful and professional. Result delivered quickly - and when we were told to expect it. Would highly recommend.
15. september 2026
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you so much for the fantastic review! ⭐️
We’re delighted to hear that we were able to arrange your sampling quickly and that you found our surveyor helpful and professional. It’s also great to know your results were delivered promptly and exactly when promised.
Thank you for recommending Supernova Group – we really appreciate it!
The Supernova Group Team
Highly recommend
Promptly responded to my enquiry. Super friendly and helpful. Liaised directly with the estate agent to book the survey. Report sent though the next day. Thank you so much. Highly recommend.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you so much for the lovely review! ⭐️
We’re really pleased to hear you had such a smooth experience with us, from your initial enquiry through to arranging access directly with the estate agent and receiving your report the following day.
Making the process as easy and hassle-free as possible for our customers is exactly what we aim for.
Thank you for choosing Supernova Group and for recommending us – it’s hugely appreciated!
The Supernova Group Team
Great service and survey
Very responsive and friendly customer service team who answered my queries before and after the survey. After booking the survey, they were quick to organise and complete it, and I received the report in about 2 days.
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you so much for your lovely feedback! ⭐️
We’re delighted to hear that you found our team friendly and responsive, both before and after your survey.
We always aim to make the whole process as straightforward as possible, from booking through to getting the completed report back to you quickly.
Thank you for choosing Supernova Group – we really appreciate your feedback!
The Supernova Group Team
Great from start to finish
Very professional company from 1st phone call to Ryan doing the survey top man didn'thave to wait long for results.wouldn't hesitate to use them again
11. september 2026
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you so much for the fantastic feedback! ⭐️
We’re really pleased to hear you had a great experience from your very first call through to the survey and receiving your results.
We’ll make sure your kind words are passed on to Ryan – we’re lucky to have him!
Thank you for choosing Supernova Group, and we’d be more than happy to help again in the future.
The Supernova Group Team
Got the job done!
The technicians attending appointments always rang to let me know exact time of arrival and arrived at the agreed time. They were super friendly and happy to answer all questions. The guy doing the refurbishment survey didn't clean up after his work and didn't put one of the sockets back. The report was very wordy and yes, I could easily see that I had asbestos but it didn't state exactly where it was located. I knew, but when I forwarded it onto a removal company they said it wasn't clear. When i messaged to request a quote for removal I got no response! I did however get multiple messages (4, I think), all the same telling me I had asbestos - rather annoying. I know its a hazardous job but I felt it was quite pricey
28. august 2026
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that our surveyors were punctual, kept you updated on their arrival times and were friendly and helpful throughout.
We are, however, sorry to hear that other parts of the service didn’t meet the standard we expect. The points you’ve raised regarding the area being left after the intrusive survey, the clarity of the report, the lack of response to your removal enquiry and the duplicate notifications are all valuable feedback, and we’ll be reviewing these internally.
We appreciate you highlighting both the positives and the areas where we could have done better. Feedback like this genuinely helps us improve our service.
Thank you for choosing Supernova Group.
The Supernova Group Team
Super helpful and answered all my…
Super helpful and answered all my questions. Very fast service as well
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you so much for the great review! ⭐️
We’re really pleased to hear that our team were helpful, answered all your questions and provided a fast service.
Thank you for choosing Supernova Group – we really appreciate your feedback and support!
The Supernova Group Team
Top experience with Callum at Supernova…
Top experience with Callum at Supernova Group. Explained the process really clearly and efficient with time.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you for the brilliant review! ⭐️
We’re so pleased to hear you had a great experience with Callum and that he explained everything clearly while completing the survey efficiently.
We’ll make sure your feedback is passed on to him – he’ll really appreciate it!
Thank you for choosing Supernova Group.
The Supernova Group Team
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you for the lovely feedback! ⭐️
We’re really pleased to hear you had such a positive experience and found our team thorough and knowledgeable.
Thank you for choosing Supernova Group – we really appreciate you taking the time to leave us a review!
The Supernova Group Team
Great and speedy
Great and speedy! I am buying a property and had concerns about asbestos and they organised it really efficiently with the seller.
28. august 2026
Besvarelse fra Supernova Asbestos Surveys & Fire Safety
Thank you for the fantastic review! ⭐️
We’re really pleased we could make the process quick and straightforward for you, including arranging everything directly with the seller.
Buying a property can be stressful enough, so we always aim to make the asbestos survey side of things as hassle-free as possible.
Thank you for choosing Supernova Group, and all the best with your new property!
The Supernova Group Team
Supernova highly recommend
Many of the other companies I called did not respond or the price quoted was very high. Supernova understood what I wanted and needed. They gave a great quote for the job. The inspection took place very quickly and the report came shortly afterwards. I cannot fault them. They did everything I needed na explained all the details. I would definitely recommend them.
10. august 2026
Uopfordret anmeldelse
Very efficient and easy to deal with
28. august 2026
very helpfull and came out quickly.
27. august 2026
Quality service
Contacted supernova about testing for asbestos they came within 2 days and were very good.
27. august 2026
Supernova Group Fire Risk Assessment - Communal Rev 1
Supernova Group undertook a Fire Risk Assessment - Communal- Rev 1 in July ’26. The Assessment Report stated: ‘Based on the visual inspection from the communal side, the doors appeared to be fire-resisting doors….’. The doors were not fire-resisting. The report also stated ‘The final exit door is secured by an electromagnetic locking system incorporating a green emergency exit push button and an adjacent emergency break-glass override unit’. – there is no green emergency exit push button or adjacent emergency break-glass override unit.
16. juli 2026
Uopfordret anmeldelse
Really easy to use Supernova
Really easy to use Supernova, literally I sent the enquiry to turn round an Asbestos survey quickly for a commercial property sale. Same day we got the appointment scheduled and the survey completed and reported back within our timescales.
19. august 2026
Uopfordret anmeldelse
Smooth and Straightforward Process
The whole process was very smooth. From getting a date for the survey to the survey itself and receiving the reports afterwards. The team was professional, efficient and easy to deal with throughout
18. august 2026
Quick and efficient
Quick and efficient. We managed to book someone to come over the next week after I initially contacted. The overall process was smooth
14. august 2026
Very good recommended company.
14. april 2026
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