The collaboration between Sunway and RTC has been a huge success especially on the Agadir trips. Laila as the local rep is an absolute angel; she looks after everyone so well. The booking process was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a brilliant experience booking my holdiay with subway. Michelle dealt with me and helped me book my holiday. She was so pleasant and helpful in everything I needed to do. I would highly recommen... Se mere
I find the staff very helpful and friendly on the phone, they explain everything to you dont rush you when speaking to you. If you need to ask question regarding holiday or travel arrangement the have... Se mere
Kely was my first point of contact and she was extremely helpful. It is lovely to be able to speak to and question a human being when trying to decide.
Virksomhedsoplysninger
Skrevet af virksomheden
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Skrevet af virksomheden
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Kontaktoplysninger
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irland
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,8
Fremragende
4 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was easy to book and understand
It was easy to book and understand. It was a pity that even though I'd booked flights I'd to go to the carriers app to include and pay for bags extra
24. marts 2026
Besvarelse fra Sunway
Dear Mr. O'Brien
We were happy to read that you found the booking process easy to understand. We regret that you had to use the carrier's app to include and pay for baggage separately after booking flights with us and you comments will be passed to all relevant concerned persons.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Besvarelse fra Sunway
Dear Ms. Scanlan
We were happy to hear that your booking experience was easy and efficient. Thank you for your positive feedback as it means a lot to us
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Excellent customer service
Excellent customer service. Nadya was very helpful and informative
21. marts 2026
Happy Travels..
Since I discovered Sunway, going abroad has become so much easier and infinitely more pleasant. Kellie is unflappable, problems simply melt and it’s up, up and away.. Here’s to lots more Sunway holidays!
21. marts 2026
Besvarelse fra Sunway
Dear Ms. Ryan
We were very happy to hear that your travel experiences have been so positively transformed. It's wonderful to know that our staff member Kellie made going abroad easier and more pleasant for you. Here's to many more holidays with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Booking experience great
Booking experience great
The agent on the phone was really helpful and I felt she went out of her way to insure that the holiday was right for us.
Sharon Healy
21/03/2026
22. marts 2026
Besvarelse fra Sunway
Dear Ms Healy
We were happy to hear that you had a good booking experience was good and it is wonderful to know that our agent was helpful in ensuring the holiday was right for you. We appreciate your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Speedy and professional staff who…
Speedy and professional staff who explained everything so well while also being very friendly
20. marts 2026
Besvarelse fra Sunway
Dear Ms. Gavin
We were happy to hear that our staff was speedy, professional, and friendly! We appreciate you taking the time to share your positive experience with us and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Andalucia Tour Shannon
Lisa was very helpful and took time and care with information requested .It would be great if you had more tours going via Shannon. Trying to get to Dublin or Cork is very stressful. Looking forward to seeing more tours ex Shannon
20. marts 2026
Besvarelse fra Sunway
Dear Mary
We appreciate your positive feedback regarding the helpful assistance you received from our staff member Lisa. We acknowledge your suggestion for more tours departing from Shannon and the travel stress you experience travelling from Dublin or Cork. We value your input as we plan future tour options.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Nicci was very helpful -sending me detailed emails promptly, answering my questions and organising my trip very efficiently
Nicci was very helpful -sending me detailed emails promptly and organising my trip very efficiently.
8. marts 2026
Besvarelse fra Sunway
Dear Mr Nish
We appreciate your feedback and will use it to improve our services and make sure we meet your expectations better.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Tracey was a godsend
Tracey was a godsend, last minute change to pur plans and she went above and beyond for us
17. marts 2026
Besvarelse fra Sunway
Dear Ms. Mcentegart,
We were happy to hear that we exceeded your expectations during your last-minute change of plans. We appreciate your positive feedback concerning our staff member Tracey and are grateful for your kind words.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Really easy to book with plenty of…
Really easy to book with plenty of destinations to choose from. Some that are not on another site I usually would use. Only issue I had was with cost of shuttle & insurance so didn't purchase. Will get separately.
10. marts 2026
Besvarelse fra Sunway
Dear Ms. Conroy
We were happy to hear booking was easy and that you found destinations unavailable elsewhere. We appreciate your feedback regarding the shuttle and insurance costs and these will be passed to all concerned persons. Thank you for your review.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Michelle was pleasant,efficient and…
Michelle was pleasant,efficient and helpful. Did everything she said whe would.
John
14. marts 2026
Besvarelse fra Sunway
Dear Mr. Creed
We were happy to hear that you found Michelle our team member pleasant, efficient, and helpful. We appreciate you taking the time to send us this positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Back years ago we always went trough…
Back years ago we always went trough subway holidays great team never any problems.
16. marts 2026
Catherine Cinnamond was extremely…
Catherine Cinnamond was extremely helpful and friendly.
7. marts 2026
Lots of flight time options
Your site is very easy to navigate and I particularly liked the variety of flight time options available at the click of a button.
13. marts 2026
Besvarelse fra Sunway
Dear Ms. Gallagher
We were very happy to hear that our site's ease of navigation and flight time options met your needs. Thank you for taking the time to share your positive experience with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very good experience Kellie was very helpful
Very efficient from start to finish by kellie thank you
13. marts 2026
Besvarelse fra Sunway
Dear Mr. Rochford
We were very happy to hear that you found our service efficient from start to finish. Thank you for your positive feedback regarding our staff member Kellie she will be delighted to hear this and we appreciate you letting us know very much.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Michele is terrific
Michele is terrific - so personable, responsive and helpful. As always!
13. marts 2026
Besvarelse fra Sunway
Dear Mr. McCarthy
We appreciate you taking the time to share your kind words. We are so happy to hear that you had such a positive experience booking with our staff member Michele and I will pass your kind words to her.
Regards
Kathy Cashe
Customer Service Manager
Sunway
Sunway travel 5 stars
Booked a mini break in Torremolinos through Sunway. Had a great time , flights and accommodation and transfers all perfect. We were given a free bus tour to Gibraltar which was a lovely gesture. Will book through Sunway again .
1. marts 2026
Outstanding support during a very difficult situation
I want to express my sincere thanks to the incredible team at Sunway Travel, and in particular to Deirdre Sweeney.
During the current troubles in Iran, my family found themselves in a very stressful and uncertain situation trying to get back home from their holidays to Ireland. What initially seemed like an extremely difficult task, quickly became manageable thanks to the dedication, professionalism, and genuine care shown by Deirdre and not forgetting Barry Hammond (in Deirdre’s absence).
They truly went above and beyond, working tirelessly to explore options, kept us informed along the way , and ultimately helped arrange a safe route home for my family. Throughout the entire process they were calm, reassuring, and incredibly responsive, which meant so much during such this worrying and stressful time.
Their commitment, empathy, and willingness to go the extra mile made all the difference. It is rare to experience customer service at this level, and it reflects extremely well on Sunway as a company.
I cannot thank them enough for their support and professionalism. They turned what could have been an overwhelming situation, into one that was handled with care and expertise.
I would highly recommend Sunway to anyone looking for a travel company that genuinely looks after its customers.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sunway
Dear Ms. O'Driscoll
We greatly appreciate you taking the time to send us your kind words we are so glad we could assist your family during such a difficult time. It is wonderful to know that Deirdre and Barry's dedication to assisting your family's return made such positive difference. This is the service we take pride in providing to our valued clients and thank you for recommending our services!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very easy to book with
21. februar 2026
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