SUNS Lifestyle Anmeldelser 273

Ryan has been amazing so friendly and professional, the furniture we ordered is fabulous, the staff that came to install pergola were fantastic too, would highly recommend the company thanks again ryan.

Following our other 2 negative reviews which still have not been replied to! the endless saga of our ongoing problems of the leaking Gazebo, We are convinced our Gazebo has a manufacturing defect. Suns say they offer a warranty that stretches beyond legislation and will receive no less than a 5 Years Warranty should a piece of outdoor living or part be defective due to a manufacturing defect or a defect due to regular domestic use, SUNS will repair the defect at its own discretion, refinish the product or replace the defective part. THIS HAS NOT HAPPENED FOR US!

It's early days in terms of using our new Pergola, but we're really pleased with everything so far. Suns Lifestyle were really helpful in advance of placing our order, with Ryan in the Sales team going above and beyond with information and videos from the showroom.
Installation this week was impressive - team of three friendly, polite, and professional Gents up from Essex (a long day out for them!) got the job done very smoothly in about 3 hrs.
We're yet to fully test or use the pergola, but it's definitely rain proof and is a thing of beauty!

Would not recommend dealing with this company
Numerous delays for months on order that has already been payed for . No communication or updates from them . Had to contact them each time to be told there was another few months delay Refund requested almost impossible after numerous emails and telephone calls . Still waiting after 10 days as the director is on holiday
Just received a call after submitting my review to say that our refund will be processing and to expect to receive on the 27th sep ( end of month) not what we asked for as we requested a refund on the 12th sep but didn’t receive any correspondence
No

Easy to order online including help and advice on fitting. Good updates on delivery and installation.
Steve and Charlie made an amazing job with the installation and were so friendly and lovely. Great pergola, looks fantastic.

Very friendly, professional and helpful service from start to finish. The quality of products outstanding.

We’ve just had a Pergola installed by Sunslife style Steve & Danny we’re polite and efficient brilliant job Guys

I had a problem with my Pergola, I called Suns Lifestyle and they sent a team round for the following month. STEVE & DANNY who were the fitters attended and they literally went above and beyond to fix the issue I had. Excellent service I can't thank them enough! I real credit

The installers Marius & Kieran arrived at the promised time a couldn’t have been more polite and engaging.
They ran through the installation process and as promised once main structure was erected we were given the opportunity to agree position before final fixing. They ran through operation of the pergola on completion and they left site clean and tidy. Overall a great service!

Steve and Tom were fantastic, quick, polite and friendly.

Was so tidy, cleaned up after themselves and no bits left around (as I have a dog this is so important).

Would definitely recommend them to anyone that wants a great job done.

Thank you both.

What an absolute sham. Contacted these people back in February. Paid deposit and were told they would install in May. No contact or updates until we chased them up to find out what was happening. We’re told someone would contact but nothing. Chased Natasha and were told again someone would contact us, no one did. Emailed to say date moved to August!!! No offers for another product, no apologies just nothing. Really frustrated as we could have gone with another reputable company. Thanks for messing up our summer … just constantly telling us lies… awful way to run a business

Tom and Steve from sun life came to erect our new gazebo
Lovely people kept us updated on a arrival
Very polite people and explained everything in detail
Left the premises spotless
Thank you Tom and Steve
Very happy customers

Kieran and Rowan installed our Rota 4x3 Pergola in a very professional and informative manner. They talked us through the whole installation process and completed the job without fuss, in spite of a couple of potential glitches due to our patio being somewhat uneven.
Cleared away all the packaging and left no mess behind whatsoever. Definite 5-stars for the installation.
I shall hold back on a review of the overall Sales experience until it's all complete, as we're still missing one of the sun screens. There have also been some issues with communications and the wrong colur pergola being delivered.

Pergola and Dining Set delivered and installed Sep 2023. A delay with the rear panel, no fault of Suns Lifestyle but now fitted and the whole thing looks wonderful. Excellent products, well designed and installed by friendly efficient staff.

All we need is better weather to make the most of it all!

Sun’s lifestyle fitted my pergola today rota 6x3.6 the operatives who attended Marius & Dan was excellent from start to finish took me through step by step as they put it together
Very polite the pair of them and we had no issues A⭐️ for the fitting team and would gladly recommend
I’m over the moon with the pergola added a contemporary look and finished off our garden space build quality is excellent
Thank you SL

Excellent product .. the guys that installed were first class - simply cannot fault anything about this company

Excellent from start to finish — arrived right on time, very experienced in their approach, really tidy and a pleasure to have at the house — thanks Steve and Tom !

Rowan and Steve erected two pergolas for us today.
They arrived at the ETA they provided, were courteous, careful, tidy and professional, very easy to deal with and a pleasure to have in our garden.
The finished project is exemplary, well made and installed perfectly. Thoroughly recommended.

Just had my second Rota Pergola from Suns Lifestyle and once again have been very impressed with the level of service and the quality of the product. Also thanks to Tameside Pergolas Limited who fitted this and were professional and friendly.