Really happy with our family pool. Easy service, I ordered, received next day. Assembled the pool and very happy with the product. Would and will definitely recommend.
Virksomheden har svaret
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Se, hvad kunderne siger
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best off... Se mere
Virksomheden har svaret
Ordered internet electric pool heater for our 16’x8’ above ground pool. Although this heater is only recommended for smaller pools, it is definitely making a difference. My kids didn’t use pool muc... Se mere
Virksomheden har svaret
After some initial follow up regarding delivery, the pool arrived as agreed. It was well packed and everything needed was there. The building instructions were a little basic but ok once got the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Who Are We? We are the Above Ground Pool Specialists. We have been selling pools online since the early naughties. We were one of the first online retailers of Above Ground Pools and have a wealth of knowledge and experience we are happy to share with you. We are also one of the largest independent retailers of above ground pools online in the UK. We are a family owned and run business, based in Surrey, so you can be assured that you will be dealing with a UK based company. Our Expertise Whether you are purchasing your first Above Ground Pool or you need accessories for an existing pool we can help. You can call us, message us, or email us and we will be happy to talk you through your purchase and advise you on your options. Whatever your budget or size of garden we will have a pool for you. We are pleased to be able to offer our customers a ‘One Stop Shop’ – we sell all you need to get your pool up and running and start having fun in the sun.
Kontaktoplysninger
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Storbritannien
- 01342835542
- sales@sunshinepools.co.uk
- sunshinepools.co.uk
4,8
Fremragende
216 anmeldelser
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Ordered a 10ft bestway pool packaging…
Ordered a 10ft bestway pool packaging was UNDAMAGED but wen put pool up it deflated looked found and repaired a puncher inflated again bit deflated again.
30. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Pools
Hi Lorraine,
Thank you for taking the time to leave a review. We're very sorry to hear about the issues you've experienced with your pool.
The 10ft Bestway Inflatable Pool isn’t an item we sell. It’s possible your purchase may have been made with a different retailer.
If you believe this may be the case, we’d recommend getting in touch with the company you purchased from so they can assist you further.
Kind regards,
Sunshine Pools
Great value & swift and efficient delivery
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best offer in terms of robustness, reliability and service support. We placed an order for the INTEX ULTRA 16 x 48 XTR, which was the same dimensions as our old pool. It was delivered within 48 hours, was relatively easy to assemble (even for two septuagenarians!) and, just 3 days later, was ready to use. We are delighted with our purchase, as will be our grandchildren when they come and stay this weekend.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sunshine Pools
Thank you for taking the time to review your recent purchase. We're so happy to hear how pleased you are with your new pool and we hope your grandchildren love it too!
Kind regards
Customer Services
Sunshine pools, a great experience buying my first pool
Easy to use website with clear pricing and plenty of product information
5. juni 2025
Besvarelse fra Sunshine Pools
Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Customer Services
Pool pump started smoking and needed…
Pool pump started smoking and needed replacement. Had to deal with bestway for new pump and still waiting for delivery
15. maj 2025
Besvarelse fra Sunshine Pools
Thank you for your feedback, and we're sorry to hear about the issues you experienced with your pool pump.
As soon as we were made aware of the fault, we worked with Bestway to arrange a replacement for you as quickly as possible. While there was unfortunately a delay with the courier handling the replacement pump that Bestway sent - something outside of both our and Bestway’s control - we arranged for another replacement to be sent via an alternative courier.
However, after being advised that this was on its way, you requested for it to be recalled as you had sourced an alternative elsewhere. We’re sorry the situation wasn’t resolved as smoothly as it should have been and appreciate your frustration with the courier delays.
We do take all feedback seriously and continue to work closely with our suppliers and delivery partners to improve our service.
Kind regards,
Customer Services
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback.
Kind regards
Customer Services
Amazing Value!
First rate delivery of a brilliant product. The pool filter and pump was at a bargain price-in a damaged box (found it hard to find the damage). It has already proved that our old pool filter wasn’t doing the job!
Definitely recommend Sunshine Pools.
28. oktober 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback.
Kind regards
Customer Services
HAPPY DAYS
All the staff were great ŵe where moving and they held back my order for a week still hadn't had moving date so had to cancel by the time I got a date they sold out the pool i wanted so went for the.next best thing to find out they had sold out of that too .but the young lady found me another different shape but I ordered any way to see my Grandaughters faces was brilliant ill treasure that for a long time
2. september 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad you have those treasured memories.
Kind regards
Customer Services
Ordered a bestway pool from these…
Ordered a bestway pool from these lovely folk in August 24. Great price and very quick turnaround to delivery. Special shout out to Jane who was especially helpful in updates and support when ordering. Would use again and recommend to others.
28. august 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
The ordering system was very easy
13. august 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Customer service over the phone
Customer service over the phone, nice to be able to speak to someone and get immediate response. Very helpful chap, who resolved my purchase problem and explained the reason why I couldn’t have a different delivery address when purchasing my product on their website.
16. august 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Problems with the delivery company
Problems with the delivery company, it was sorted with the minimum on trouble
13. august 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Fantastic swimming pool!
The Intex pool that I bought is absolutely incredible, and my kids adore it, it was about four days late, due to the Dx courier having some kind of issues, but I can’t fault the pool, at half its original price it has really made our summer.
31. juli 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad your kids adore it.
Kind regards
Customer Services
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
pool arrived in good time easy to put…
pool arrived in good time easy to put up grandchildren love and the adults too
25. juni 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and are glad the whole family love it.
Kind regards
Customer Services
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
All good
Arrived on time, great product, someone on the end of the phone when there was a question. All good
10. juni 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Excellent service
10. juni 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great price with next day delivery = a…
Great price with next day delivery = a happy customer, highly recommended
23. maj 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
Great pool kit
Pool was delivered on time and kit complete. Instructions easy to follow. We had elected for the build firm option, but having seen the kjit, decided to do it ourselves. Money for the build was instantly refunded. Building it ourselves went smoothly, only difficult part was pushing the long poles through the liner.
Filling the pool, the top sides bulge inwards alarmingly, but quick You Tube check and this is OK. We felt this could have been mentioned in the instruction manual :)
Once completly filled the sides are straight.
We did have an issue with Error 90 - low flow, but again a phone call resolved the issue as a faulty electrode which arrived next day and sorted the issue. So pool is in use and happy days
2. maj 2024
Besvarelse fra Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope your family are enjoying your new purchase.
Kind regards
Customer Services
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