Sunopy Anmeldelser 

Could not be more happy with the service and product from the Sunopy team. The delivery service was brilliant as well. 5 stars all the way.

A year on and the white 3 x 4 m Pergola has stood up to all that the British weather can throw at it , I'm impressed with the design, strength and durability as it still looks new , I assembled it by myself so it is possible with one person, delivery was a breeze and communication with the company is good as when I thought there was a piece missing they were willing to send out a replacement straight away , my bad as I found it tucked away in one of the boxes , I would recommend this Pergola to family, friends and any one else who is showing an interest which says it all really.

Great product simple to install (if you go to gym lol)great service
Would definitely recommend

Really good quality Pergola. Assembly instructions clear, with the added benefit of video to check.
All our neighbours have commented on the look and quality for the price.
Enhances the look of the seating area, and great sun shade.
Great customer service. Had issues with delivery firm but Sunopy dealt with it all and kept me fully informed, nothing was too much trouble. The chat facility with sunopy worked really well.
Overall really well manufactured pergola and a really good firm to do business with, customer service excellent throughout.

This Pergola looks fabulous. Very easy to assemble ( according to my husband ) and very well made. We then ordered the blind but had an issue with the delivery through no fault of Sunopy. They went above and beyond to rectify hence their customer service was brilliant. We are very happy with our purchase and would definitely recommend Sunopy for anybody looking for a superb Pergola 😎

Very fast delivery. Great quality product at a great price . Straight forward instruction and the video did help but we did struggle with the slats
If asked I would definitely recommend Sunopy 😊

Sunopy was very helpful and fast with their shipping of my screen, fast on correspondence and helpful - would use again

1st class service from customer service. A problem occurred through no fault of the company, they went above and beyond to rectify. If you are buying a pergola online I would highly recommend you speak to them.

We bought the 2.5m pergola and one sunscreen. I decided to fit the pergola myself, being an OK DIYer.
The assembly is straight forward, each piece is clearly labelled and the instrument are written in plain English, not someone from abroad having a go at writing.
Couple the instructions with the videos and if you lay all the parts out it is obvious what goes where.
The actual fitting was surprisingly easy. Mainly due to the excellent quality of the individual pieces and the engineering of them. Each section slotted together perfectly, no hitting with a hammer or using a screwdriver to force parts together. Every hole lined up, I was very impressed with their work quality.
I needed to contact them to get them to send a part which wasn’t In the boxes. I emailed them and had a reply in hours. Once we established which part was missing it was sent immediately.
However, upon installation, I found the missing parts inside one of the leg supports, my fault. So check inside the legs for parts!
Sunopy sorted the return of the parts free of charge- it was my fault They even answered an email on a Sunday afternoon.
The job is mostly able to be done by one person, wher you’ll need help is to actually erect the unit. Two will do, but three people will make it so much easier.
The sunscreen was easy to fit. You do have to be accurate with you measurements on the brackets though.
We are very pleased with the finished result, it looks very high quality and a lovely black colour
In correspondence with Sunopy I understand they are a young growing company and need good reviews.
I can absolutely recommend them. An aluminium product, so no rust, for an amazing price.
What else can I say, if your thinking of buying one then buy with confidence.

Ordered the pergola in November to install in Summer after some garden building work but decided to move house instead. The company were incredibly understanding and accepted return of the product with no fuss at all. I can’t speak for the pergola itself, but if it’s anything like the quality of the packaging, it is very top quality.

This company doesn’t have many reviews so I was sceptical initially but their Pergolas were a fair bit cheaper than their competitors and they were extremely responsive in messaging on the website which gave me a bit of confidence and I took the risk. The ordering and delivery all went smoothly. The installers then came approximately a week later to install and they were fantastic and very knowledgeable / professional. One small piece was initially missing (for the blinds we had purchased) but Sunopy were going to send it out asap for it to be fixed. In the end, the installers found the missing part when they were clearing up the boxes so fixed it, and the finished product looks even better than I expected. So so pleased with my gorgeous Pergola and that I chose Sunopy!

Really pleased with my purchase of the pergola absolute bargain price and very well made.
Ordered on the 17/02/26 and arrived on the 20/02/26
Instructions and video very easy to follow.
It took me and my son (16yrs old) 4-5 hrs to assemble
(two step ladders will make life easier.)
I brought four sides as well -haven't installed these yet as it keeps on raining (hopefully will do this weekend)
Roll on summer.

Great product! Installed by their official delivery partner. Customer service was fantastic and the pergola looks fantastic in my outdoor space. Would reccomend this company

Great product, check out the digital installation for swift easy fitment.
Fast delivery and communication.

5 star experience. After researching the product , I can safely say that we chose correctly. Delivery was fast and friendly , the product itself is well designed and manufactured , assembly was easy and the final result made a huge difference to our garden space . A great way to make use of your garden space for outdoor living , dining etc .
Great product and extremely happy with our purchase .

We purchased a pergola from Sunopy a few months ago and wow what a difference our garden looks. It’s perfect for us to relax under and enjoy the summer. I would definitely recommend Sunopy and there customer service was absolutely fantastic, keeping us updated on stock and delivery.

Great product. Good quality and looks great once installed. Our only very small niggle was the instructions are not great.
We were delivered some wrong parts, we got 4 side beams and were missing roof slats. Service was really excellent on the exchange of the boxes.

Excellent product, we looked at various different ones in local garden centres and DIY shops but after a few hours research on the internet we decided to go with Sunopy.
Delivery was fast, I never got to see the delivery guys as I had the pergola delivered to my place of work, but I was told they were friendly and helpful.
I put the pergola together on my own either exception of needing help to move the two completed end frames into place and drop the side flames in.
On completion I noticed that one of the roof slats was slightly bent, I contacted Sunopy and a replacement arrived the next day.
Overall I am very impressed, the quality and finish is second to none.

Best price I could find on the Internet for a freestanding aluminum Pergola. Product looks good and exactly what we wanted. Delivered quickly and efficiently. Packaged well with all the parts needed. Fairly easy to install, which I did on my own. Customer support was good.

Only suggestion I would make is for the company to make a you tube video to assist customers in putting their products together.

The quality of our Pergola is outstanding and the matte white looks great. The assembly instruction is easy to follow and there is a video to watch also.
We had major problems with the third party delivery company, however Sunopy staff did everything to sort it out. Great comms throughout; from answering the online chat to ringing us directly.
We can highly recommend Sunopy for your Pergola from a quality point of view and customer service POV.