SuncentAuto Anmeldelser 

149
•
TrustScore 2.5 ud af 5

2,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Bought a full dpf and egr kit from them. Dpf kit came in and was missing 3 pieces! Egr kit came in and was missing 2 pieces! Called customer support and they said someone would reach out by email late... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

If I could give them negative stars I would. Sent parts that didn't fit, wanted me to modify the shoddy parts, then sent a bogus return label for ups. Sent it back on 9/25/26 and cannot get them to pr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Awesome floor mats for my 2018 Ford Explorer Sport. They fit great, are sturdy, and provide excellent coverage to protect my carpet from the muddy feet of children. And at a great price compared to th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I purchased new headlight bulbs for a 2015 Cadillac. Sorry to say the bulbs did not fit. Sent a email to customer support and received an immediate reply to confirm year and model. Suncentauto sent t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilreservedelsbutik

Skrevet af virksomheden

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!


Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

149 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,6

Alle anmeldelser

(149)

25 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

good price CCV filter

good price, nice part fast shipping

4. februar 2025
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear,
Thank you very much for your continuous support for our products. We also hope that our products can continue to bring you a good user experience.
If you encounter any problems, you can contact our customer service center at any time.
Wish you a pleasant day.

Bedømt til 1 ud af 5 stjerner

Suncentauto sent me my Cadillac…

Suncentauto sent me my Cadillac converter on December 12 didn’t receive it until December 24. The part that I received the Cadillac converter looks like it’s trashed. It looks like they got it from a junkyard and sprayed it off. It smelled like they cleaned it. I got pictures of it so the product was not what I expected look like somebody just welded it so I asked to send it back within the time that I was allowed which was 45 days I received it on December 24 and I called her for a refund or a replacement which they didn’t do which they offer. I called them on February 3 which is 43 days after I received it so they’re not honoring their 45 day return policy so please people out there do not order from this company. This company is a scam.

25. december 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear,

I sincerely apologize for the inconvenience caused. Regarding the issue you mentioned, could you please provide your order number or email address? I will check the details for you. If there was any mishandling in the after-sales process, I will request a reassessment and proper resolution.

Once again, I deeply regret any trouble this has caused you.

Best regards,

Bedømt til 5 ud af 5 stjerner

Everything was great

Everything was great. Shipping, product, and pricing.

2. december 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear,
Thank you very much for your continuous support for our products. We also hope that our products can continue to bring you a good user experience.
If you encounter any problems, you can contact our customer service center at any time.
Wish you a pleasant day.

Bedømt til 5 ud af 5 stjerner

Quick and great customer service!

5. december 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear Customer,

We are delighted to have you as our customer. We appreciate you taking the time to share your experience. it means a lot to us.

Thank you for choosing SuncentAuto, and we wish you a wonderful day!

Bedømt til 5 ud af 5 stjerner

Dodge Charger Headlights

I ordered headlights for my dodge charger from SuncentAuto based on my owners manual recommendations only to find out my headlights had an upgraded part. I contacted customer service and provided them with the requested photos and information. Upon receipt of my information, customer service promptly provided replacement headlights that were an exact fit for my car. Their customer service hands down made all the difference for me! I'll definitely purchase parts from SuncentAuto in the future.

21. november 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 1 ud af 5 stjerner

WTF?!?...If your gonna offer products…

WTF?!?...If your gonna offer products to those on the west coast with a west coast address and area code. You should be open on west coast hours! I'd like to know why I havent received my order and cant even talk to someone at least from India to tell me over the phone they dont know where it is! The tracking shows my order on the way for the past week and its coming from a warehouse 15 miles away from me. Thats crazy!

5. november 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

I apologize for any inconvenience caused.

Could you please confirm if you have received your package? We have warehouses on the East Coast, West Coast, and South of the U.S., and we typically prioritize shipping from the warehouse nearest to the delivery address. However, sometimes stock availability may cause shipments to come from other locations.

Regarding our customer service hours, you can find this information, along with our phone support contact details, on our website. Additionally, if you have any questions, please feel free to reach out to our email support team—they’ll respond within 24 hours.

Have a great day!

Bedømt til 2 ud af 5 stjerner

Poor light output

The delivery service was excellent! However, the lighting is very poor. It’s so dim I can barely see the lane markers on the street.

5. november 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

I apologize for the inconvenience caused.

However, our bulbs are very bright as they are LED, which are much brighter than halogen bulbs. We have had customers previously wanting to return products because the bulbs were too bright and caused glare for oncoming vehicles.

It seems you might be experiencing an unusual issue with the usage. I recommend contacting our customer service center for assistance. Please provide them with your order number, details of the issue, and your vehicle information. They will help resolve the problem for you.

Wishing you a pleasant day!

Bedømt til 1 ud af 5 stjerner

They have a terrible refund support

They have a terrible refund support. I have emailed them about sending back wheel spacers with the wrong thread type and haven’t gotten a response.
Even the tracking on this package never worked it just showed up about a week after they originally said it would be here.
I would advise not using this company for anything you need.

19. september 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

First, I sincerely apologize for the issue you've encountered. If you could provide me with your email address, I can look into this for you.

Our customer service center processes emails during business hours, so if you haven't received a reply to your email, I will be happy to assist you in checking on it.

I'm truly sorry for any inconvenience this has caused you.

Bedømt til 1 ud af 5 stjerner

I'm thinking fake company

I'm thinking fake company - when i put in the tracking order they say they cannot find it, however it has shipped. i called 3 pm WST - they have not responded - 3 days ago. GOing to try to get my money back. This may very well be fraud.

17. oktober 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

May I ask for your order number? I can help you check it. I completely understand your concerns and will assist you in resolving the issue. Of course, you can also contact our customer service center for further assistance.

Wishing you a wonderful day.

Bedømt til 1 ud af 5 stjerner

Refuse to refund brand new, unused parts

I ordered wheel adapters for my brother's truck. On the ordering page, it stated parts will fit truck. When the parts arrived. They were too small.. the parts were never used, and were still in their original box.. i contacted these dirty rats. They told me, it's my fault I ordered the wrong part. I can send the adapters back, but I have to pay the shipping cost, or I can keep the parts and they will give me $25 to be done with the refund process. Now they telling me, I have to send them a tracking number before my refund process will begin.. i called them the first day, my calls went thru. Called the next day, my number is blocked and goes straight to voice mail.. they deserve a BIG 0 for my rating score.

10. oktober 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

I sincerely apologize for any inconvenience caused. Could you please provide me with your order number and the email address you used to contact the customer service center? I will assist in checking the details for you.

If your after-sales issue has not yet been resolved, I will remind them to expedite the process. Regarding the tracking number you mentioned, if you have already returned the package, it must be provided to the customer service team. Otherwise, they won't be able to match the returned package with your order information, as this matching process is done manually.

Wishing you a pleasant day.

Bedømt til 1 ud af 5 stjerner

I ordered from here a little over a…

I ordered from here a little over a week ago and still didn’t receive my package.

4. oktober 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear Keira Matlock,

We sincerely apologize for all the waiting! Although we strive to ship the products to customers as soon as possible, there might be a short delay in the shipment due to the weather or other reasons. We have documented your voice and will make some improvements in the near future. We really appreciate your feedback!

Feel free to reach out to our customer service support if there is anything we can help you with.

SuncentAuto Support Team

Bedømt til 5 ud af 5 stjerner

Excellent Courteous and Professional

Excellent Courteous and Professional

2. oktober 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Dear Customer,

We are delighted to have you as our customer. We appreciate you taking the time to share your experience. it means a lot to us.

Thank you for choosing SuncentAuto, and we wish you a wonderful day!

Bedømt til 5 ud af 5 stjerner

Great Product

Well, my wife and I are using our first set now. And they have helped a great deal on the back roads. We decided we wanted to have a replacement set when needed. Good product.

3. september 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 5 ud af 5 stjerner

Great company

I have ordered from SuncentAuto a couple of times and both times were great. The shipping was fast and the quality of the product was very good. The price was the best out there with the product being better than more expensive ones.

4. september 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 1 ud af 5 stjerner

I ordered a catalytic converter and the…

I ordered a catalytic converter and the part didn’t fit my car. I called multiple times with no response. I finally get in touch with someone and they tell me that I’ll get an email. I never got the email, so I requested another return label via email. They ask me questions about my car. After replying I then get told I have to pay for the return shipping. I asked if they can at least go half because I shouldn’t have to pay to send the product back. The response I get next was it’s after the 90 day return now so they will offer me a 15% discount on my next order within 30 days. This place is a scam. They claim they replied back to me and I ignored the email. Like let’s be for real… why would I ignore an email and I paid over $200 for this junk, smh?? This site is a scam and they email you back in the middle of the night. I checked my junk folder and no I didn’t get a response there either. But I guess I’m out of $212, smh. It’s better to pay more for a guarantee part than save money and waste it. SCAM SCAM SCAM

28. maj 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

I apologize for any inconvenience this may have caused.

However, if it has been over 90 days, it is beyond the return period according to our return policy. You should check the product upon receipt to ensure it is suitable. A 90-day return window provides ample time for returns.

Thank you for your understanding.

Best regards,

Bedømt til 5 ud af 5 stjerner

Great products and fast shipping

Exhaust kits always fit great and shipping is always fast

6. august 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 5 ud af 5 stjerner
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 5 ud af 5 stjerner

Their customer service is some of the… best

Their customer service is some of the best around when I had issues with one of their products they went above and beyond to get it taken care of and I am very pleased with their service I will continue to be a customer of Suncent Auto

20. august 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 5 ud af 5 stjerner

Parts fit

Parts fit , arrived in good time

1. august 2024
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Bedømt til 5 ud af 5 stjerner

I had a 1997 BMW M3 that needed new…

I had a 1997 BMW M3 that needed new catalytic converters and was unable to pass smog. I ordered them through SuncentAuto. Never used them before, they had a great price for them. Sometime went by and notices they didn't arrive. I checked the tracking and it said they had been delivered but to my knowledge had not. After one or two emails they sent out replacements. Cool, end of story.....I thought. Upon cleaning the shop from a rather large project on a Porsche Carrera I came upon a box that I thought was something else completely different. Upon removing the contents it was evident that they were in fact the parts from SuncentAuto that I swore never arrived and were misdelivered.
Dina at SuncentAuto was so nice and surprised me by sending out a replacement set of converters. I thought I would have to wait and go through the process of whatever UPS does to determine the outcome. I receive shipments all the time and this has happened one other time.
This is a 5 star company.
Thank you and I am shipping back the converters you were so kind to send out with my sincere apologies.
Signed: Egg On My Face
Final note to all. Things happen all the time, what's important is that we stand for truth and honesty, regardless. We need to regain the integrity that seems to have faded over the years. It's not all about ME, it's all about US!
God Blessed US.

24. juli 2024
Uopfordret anmeldelse
SuncentAuto-logo

Besvarelse fra SuncentAuto

Hello,

Thank you very much for your feedback. I hope our product provides you with a great experience. If you encounter any issues, please feel free to contact our customer service center for assistance.

Have a great day.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere