Sunbasket Anmeldelser 3.702

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in additi... Se mere

Bedømt til 4 ud af 5 stjerner

Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, th... Se mere

Bedømt til 3 ud af 5 stjerner

It’s been pretty consistent that one or more “organic” items is replaced (I can guarantee it will happen with EACH order). The prices have gotten pretty crazy for the portion size ($15.99 for a sing... Se mere

Bedømt til 5 ud af 5 stjerner

We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Long time customer

Recipes are always delicious. I love how much time it saves me not to have to meal plan or shop. Plus save $$ and calories from not eating out as much.

16. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Trustyworthy delivery of food

Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, the food and menus fit my needs for convenience and taste.

15. juni 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Ready-made Meals started feeling repetitive

I started Sunbasket for the healthy ready-made meal options. They were good at the start but I did find after a few months in that the options started feeling limited and repetitive, and that they weren't always enough for a full meal.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My orders are usually great

My orders are usually great, but when there is a problem, Sunbasket always makes it right. I have expanded my repertoire of recipes thanks to many recipes from Sunbasket….

18. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Have been using for 5+ years!

I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in addition to being able to order a combination of fresh pre-made and meal kits - has been a great way to try new things while staying on track with my health and budget. Plus love the sustainable packaging!

9. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

LONG TIME USER

We have been using sun basket since during the pandemic! We loved it so much we have continued to still use it 3-4 times a week. The salmon and shrimp are always favorites.

11. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Always flexible, great food!

Always flexible, great food. I try new things I'd never try and learn new tips for cooking some things that i do again and again.
Between the fresh and ready prepped meals and the meal kits, I really feel a bit taken care of when it comes to making sure I nourish myself well.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love the choices and ease

Love the choices and ease. Good explanation of what you’re getting as well as cooking instructions.
Customer service is extremely helpful when you have any issues.
Quality of products is very good.

27. maj 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Its ok

It’s been pretty consistent that one or more “organic” items is replaced (I can guarantee it will happen with EACH order). The prices have gotten pretty crazy for the portion size ($15.99 for a single serving of a microwave meal that often doesn’t even have a protein is crazy work). That being said, until I decide to just start buying and cooking myself, it serves a purpose and is likely better than most meal prep services from a “quality of ingredients” standpoint.

1. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fresh delicious meals

Great meals that take the decision fatigue out of dinner. Delicious sauces/dressings and creative recipes. Love the organic ingredients and making new dishes. Highly recommend!

10. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Delicious and Healthy

Out of all the good subscriptions I’ve used, I’ve enjoyed the quality of Sunbasket’s ingredients the most and the recipes they offer. Lots of delicious healthy food and their customer service is always helpful if any food arrives in less than good condition.

10. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I mostly love sun basket

I mostly love sun basket, I think it is quality ingredients and a good selection of meals. I'm disappointed in the fact that I have some sort of non-organic substitute almost every week. I understand that organic is not guaranteed, but it feels like it happens too often. I will say that the customer service has always been excellent when something goes wrong. One more wish that I have is that I could be somebody that gets to test new meals. I qualified for this long ago and have asked before but have never been picked to try a new meal. I'm a foodie and would find that experience very enjoyable.

10. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast, fresh, convenient, fun

Creative, delicious, conveniently pre-proportioned meals delivered to your door. No shopping, no planning, no waste. Love the variety of meals to choose from including health conscious options for most diet plans. My husband and I enjoy making the meals together. It’s fast, easy and fun and they come out beautifully everytime. We have been using Sunbasket for several years now and have said since the beginning that it feels like having quality restaurant worthy meals, made fresh in our home for half the price of going out.

9. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A great meal without a lot of time spent

I receive SunBasket weekly. What an easy way to get healthy, easy to prepare meals with lots of choices!
It is so nice to come home from work and be able to pull a bag out of the refrigerator with everything I need to make a wonderful meal

9. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am genuinely surprised at the high…

I am genuinely surprised at the high score here, especially for customer service. I can't speak to the food because I never received it. In Sunbasket's defense, my Amex kept declining the charges without ever informing me. And the first notification I got from Sunbasket was the Thursday before my Sunday delivery. I'd signed up 10 days before my order and they won’t even let you look at selections for the week without ponying up your credit card info. Isn’t that the point of that initial 0.01 fee they charge to your credit card, to make sure it works?

I must have redone payment 4 times on Thursday, each time it showed as going through. I replied back to the email asking for confirmation it’s working. No reply. No bounce back, nothing. I got the same “payment not working” notification Friday. I called Sunbasket between my 8 hours of work meetings, they forwarded my query to the billing department and said I’d get an email with issue. Email said call credit card, which I did, and replied to email again asking for confirmation it went through. No response. The person I spoke with on the phone said I would be able to get my Sunday order if I could fix the credit card issue Friday. I followed up again Saturday morning, explaining my frustration at the experience and pleading my case - please take my money and get me my Sunday delivery because I’m a working mom and I’ve organized my week around it. It’s Tuesday morning, still no reply.

If you’re an existing customer of Sunbasket and you’re happy, that’s wonderful. If you’re new and thinking about it, don’t bother. They don’t really care for you. I will probably end up getting a few deliveries until I set up another service. In my experience, this level of customer care tends to reflect values and workings of company. And I’m looking for a meal prep service to make my life easier, not more frustrating.

5. juni 2026
Uopfordret anmeldelse
Sunbasket-logo

Besvarelse fra Sunbasket

Thank you for taking the time to share your experience. We're truly sorry for the frustration and disappointment this caused, especially after you had planned your week around receiving your first delivery.

We understand how confusing and stressful repeated payment issues can be, particularly when your card appeared to process successfully on your end. While payment declines are ultimately determined by the financial institution, we recognize that our communication and follow-up did not meet the level of service you expected or deserved.

We also understand how disappointing it must have been to miss your scheduled delivery after making multiple efforts to resolve the issue and reaching out several times for confirmation. As a busy working parent, convenience should be one less thing to worry about, not another source of stress.

Your feedback regarding our responsiveness has been shared internally, as experiences like yours help us identify opportunities to improve both our communication and support processes.

We appreciate you giving Sunbasket a try and hope we'll have the opportunity to provide you with a much better experience in the future.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere