Subsonic Anmeldelser 42

SAV inexistant. Il vous balade sans jamais prendre en charge le problème. Une première fois, on vous dit de prendre une vidéo du problème. La deuxième fois on vous dit qu'il n'y a pas besoin de la vidéo. Puis on vous redemande une vidéo complète. Le dossier n'est pas pris en charge par la même personne. Et sans jamais prendre soin de lire les messages précédents du dossier. Aucune solution n'a été apporté depuis ma prise de contact.

Article livrée rapidement mais défectueux

Sav au top gestions rapide et renvoi rapide dun nouveau

Tout c'est bien passé

La manette est sublime j'arrive très bien a joué je vous souhaite une bonne année

Réponse très rapide du sav concernant la fixation du volant. Prise en compte du problème et solution apportée très satisfaisante.

I purchased something on 11/12. Before placing the order, I asked whether they could guarantee that I would receive it before Christmas, and they confirmed that they could. I even paid for the most expensive shipping option available to make sure it would arrive on time. However, it seems that they shipped it via regular mail. Since 12/12 there has been no update on the tracking number, and no one from the company has responded to the messages I have sent through their website. I don’t know if or when my package will arrive, but I will definitely think very carefully before ordering from them again.

I recently purchased a product from Subsonic, and overall, my experience has been genuinely positive, even with a slight issue upon delivery.
The product itself arrived quickly and, as expected, it was exactly what I needed. However, there was a defect with the delivered item.
This is where Subsonic truly shined.
I contacted their Customer Service team to report the issue, and the response was incredibly fast and efficient. They handled the claim quickly and correctly, ensuring the defective item was replaced or fixed with minimal fuss on my end.
Their professionalism and dedication to customer satisfaction turned what could have been a negative experience into a positive one. It’s reassuring to know that Subsonic not only delivers great products but also backs them up with top-tier support.
Highly recommended! I will definitely be a returning customer.

Soucis avec le pédalier GS950X il ne fonctionné plus. Joint part mail le jeudi il mon répondu très vite et me l'ont renvoyé que j'ai reçu le lundi. Franchement agréablement surpris de leurs rapidité

Fantastic service! Emailed in for tech help and got a good detailed email back of help which instantly worked! Can't thank enough for such quick yet helpful service especially when your 12yr old is desperate to get playing! Will definitely recommend knowing the support I had.

Honestly they look pretty cool and my son loves it. The only problem was building them, the pieces doesn't match easily, hard to build... even more when you do it alone.

I bought a set with a headset a mouse and a keyboard, the mouse stopped working after two weeks , the keyboard stopped at the same time and the headset had a microphone that did not work ; do not buy their products.

Fast delivery and good guality product .

Commande livrée rapidement.
Manettes Switch très qualitatives avec vibrations et leds. Meilleur rapport qualité/prix que PowerA.

Buy thé dbz orange chair 6 months ago, already change color when you whipe off with clear water

Casque subsonic vektra 01 vraiment cool ,léger, agréable, tien longtemps, charge rapide, bonne qualité, led intégré, seul défaut, la batterie d'affichage un peut indécise parfois, mais apart sa rien à redire !