Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Franz(hope correctly spelt) did help find a cheap flight with a suitable baggage allowance for myself, wife and daughter. We got our tickets within few hours through email . The tickets and luggage al... Se mere
My first time booking with studentuniverse was a nightmare. I don’t see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortun... Se mere
Absolutely awful must be banned total headache hidden charges worst of all imagine u have to talk to customer service based in Philippines. Ridiculous English alao i wasnon phone 2 hours still zero... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.
Kontaktoplysninger
9th Floor, CI Tower, St Georges Square, KT3 4TE, New Malden, Storbritannien
- 44 203 943 5222
- assist@studentuniverse.com
- studentuniverse.co.uk
3,5
Middel
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Booked a flight and received email a…
Booked a flight and received email a day later stating that the flight isn’t valid and couldn’t provide any type of compensation.
5. februar 2025
Tickets were confirmed but later on the…
Tickets were confirmed but later on the other day the tickets booking get cancelled and amount refund will take 2-3 days. I mean that is ridiculous how you can do that and it will now results to postpone our schedule.
5. februar 2025
I was shocked when The booking was…
I was shocked when The booking was cancel due to there website failure
5. februar 2025
I have fully paid for flight
I have fully paid for flight, now they suggesting software issue, due to price error. I do not believe it’s correct. Refund process will take 48/72 hours. Very unfair cancellation.
5. februar 2025
DO NOT BUY FROM THESE PPL!! SCAM!!
DO NOT BUY FROM THESE PPL!!! I bought a ticket just to be told that they advertised it at the wrong price!! They did not honor their mistake but cancelled the ticket instead! This was my first time purchasing with them and it will be my last time!! It was their fault not mine and should have honored their mistake as the flight was confirmed (I checked on Virgin's website). Very disappointed and would recommend you do not buy from here!!!
5. februar 2025
the flight I chose was not available…
the flight I chose was not available and rebooked without my consent
31. januar 2025
Too easy to discover deals
Easy to explore flight options, many promo codes in emails, and straight to the point info on the website. It is a simple and jam-packed site that most flight websites do not have.
4. februar 2025
honest and affordable
27. januar 2025
It's not worth the $50 you might save using them
The long and short of it is the customer service is terrible. Long wait times and wholly ineffective. To change my outbound flight through this service is +$485 (on top of the original ~$500). To buy an ENTIRELY NEW TICKET roundtrip is ~$500.
A $15 difference on rescheduling one flight to buying two whole new ones should tell you all you need to hear. Don't use this service unless you are completely certain you won't have to reschedule/cancel your flight and even then spend the ~$50 more to book through someone more reliable.
21. januar 2025
Unreliable
Unreliable, I called so many times as well as paid for the support and I never got help, I sent an email as well no response. Don't trust them to respond and DONT pay the extra fees its a waste if no-one responds to you
30. januar 2025
Qatar Airways is the worst of the worst…
Qatar Airways is the worst of the worst Airways on whole planet. Transfer staff are rude, laying and I and my friends don't have enough words to describe those people on Qatar Airport.
Late arrivals from Istanbul to Doha, they didn't wait on us, connection flight from Istanbul to Bangkok. They refused give us hotel in the middle of night, didn't care where we should sleep or relax keeping us awake on the Airport whole night and next day before we could continue to Bangkok.
Despite our protest trying get some accommodation a Manager of Transfer section threatened us with Police.
This incident happened on 31 December 2024, evening and night time.
Qatar Airways is only big Bluff with all advertising etc, should close the business and quit to exist.
31. december 2024
Had a great experience with StudentUniverse
I'm not sure why StudentUniverse had such a low star rating on SkyScanner. I had no problem at all and they didn't ask me if I wanted 100,000 different things to add on. It was fast and accurate. Loved the experience and I hope to use them again.
4. februar 2025
Very easy to book with them.
3. februar 2025
It was everything OK
It was everything OK. i hope that in future verything would be ok
28. januar 2025
Really good
25. januar 2025
First time in last time
25. januar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.