Straight2You Anmeldelser 

120
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was pleased that the item arrived so promptly as it was a birthday present and came in time for the birthday. HOWEVER I made an order at the same time order S21412 and am still awaiting delivery!... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... Se mere

Bedømt til 5 ud af 5 stjerner

Very Satisfied with the service, Goods arrived in expected time. Well packed and in good working order. Nice to do business with Straight2you.co.uk.*****

Bedømt til 5 ud af 5 stjerner

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Legetøjsbutik
  2. Campingbutik
  3. Kano- og kajakbutik
  4. Legetøjsforretning

Skrevet af virksomheden

Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

120 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(120)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

You put the wrong price on the site

You put the wrong price on the site, I made the purchase then you cancelled and gave me the refund, I want my longboard for the price I paid!

7. august 2023
Straight2You-logo

Besvarelse fra Straight2You

Hello, this was an error and I'm afraid there is no legal option to sell it to you at the price advertised. We are sorry you are disappointed with your purchase and did contact you to let you know. As you did not come back to us we processed the refund accordingly. Thank you.

Bedømt til 5 ud af 5 stjerner

Dukdalf folding table

I purchased a Dukdalf folding table, the price was good, delivery was quick and I was informed at every stage, and the item was well packaged.

I had a couple of questions prior to ordering which were answered promptly by email.

31. juli 2023
Bedømt til 3 ud af 5 stjerner

When the paddle board came it had dirty…

When the paddle board came it had dirty marks all on the top tried scrubbing it but it is not coming off

24. juli 2023
Straight2You-logo

Besvarelse fra Straight2You

Hello, this sadly was a supplier issue with warehouse storage their side. We cannot open boxes to check contents but, as with any product issue like this, our supplier has always replaced any problem boards for a new one. I have checked and cannot see any correspondence regarding your order from. you letting us know, but if you contact us, we can get the supplier to replace it for you no problem. Thank you!

Bedømt til 4 ud af 5 stjerner

Order came really quickly

Order came really quickly. However the colour of the product was not the same as the photos. Thankfully I didn’t mind but other people may do.
So I knocked 1 star off.

24. juni 2023
Bedømt til 5 ud af 5 stjerner

I had an issue with delivery and the…

I had an issue with delivery and the item I received however they were very fast to resolve the problem and were great at keeping me informed of the next steps. Jordan in particular was very friendly and extremely helpful.

I would definitely recommend this company.

Great customer service.

21. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The wrong item was sent and therefore…

The wrong item was sent and therefore missed child's birthday.
S2Y offered fulled refund on return of incorrect item, which I have taken. Obviously I had to struggle through my child's birthday with a subsititue gift.

25. maj 2023
Straight2You-logo

Besvarelse fra Straight2You

Hi Alex,

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have tried to be in touch in regard to this query and providing a returns label.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Jordan

Bedømt til 1 ud af 5 stjerner

Avoid

The item we brought for our son birthday came broken. No reply from them, had to use PayPal to get our money and they are now not responding to PayPal. I wouldn’t recommend these to anyone.

5. maj 2023
Straight2You-logo

Besvarelse fra Straight2You

Hi Daniel,

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have tried to be in touch in regard to this query and have provided further information on this matter.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Jordan

Bedømt til 1 ud af 5 stjerner

Still waiting for the delivery….now…

Still waiting for the delivery….now more than a week

29. april 2023
Straight2You-logo

Besvarelse fra Straight2You

Hi Diana,

Thank you for contacting us. As I can see from our delivery portal your package was delivered on the 3rd May 2023. If this is not the case, we're more than happy to assist further. Please feel free to contact us via Sales@straight2you.co.uk

Regards,

Jordan

Bedømt til 2 ud af 5 stjerner

Iight doesn't work and something's…

Iight doesn't work and something's wrong with the items but not point to return even more expensive than the original price!! Disappointed ☹️

11. april 2023
Straight2You-logo

Besvarelse fra Straight2You

Hi Margartia,

We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback.

Bedømt til 5 ud af 5 stjerner

Purchased a last minute gift for my…

Purchased a last minute gift for my niece and rang them to ask if it could be shipped sooner.
They got the butterfly garden out the same day and I received it within 24 hours.
Great service. Will use again!

31. januar 2023
Uopfordret anmeldelse
Straight2You-logo

Besvarelse fra Straight2You

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Bedømt til 1 ud af 5 stjerner

Have to pay to return faulty goods

Had a toy helicopter arrive that didn't work contacted straight2you on there website and didn't get a response, so 5 days after I got in contact with klarna who i made the payment through and sent straight2you a email also. They finally got back in contact with me to send me instructions on returning item but I would have to pay postage and there is no clarification as to whether I would be reimburst once toy is proven to be faulty. I have sent a email asking this but yet again received no response 😑 its not fair that I should have to pay for postage on a item that doesn't work. I've decided I cannot be bothered to chase them anymore but leave my reviews on websites instead.

5. januar 2023
Uopfordret anmeldelse
Straight2You-logo

Besvarelse fra Straight2You

Hi Maxine

We sincerely apologize for your negative experience with our customer service department. Here at Straight2you, customer satisfaction is of the utmost importance, and we genuinely regret falling short of that expectation in clarifying postage cost.

I've forwarded this issue to our customer service team.

Once more, I sincerely apologize for the inconvenience. Please let me know if I can answer any questions, and I'd be happy to help!

Best,

Jordan

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere