I was pleased that the item arrived so promptly as it was a birthday present and came in time for the birthday. HOWEVER I made an order at the same time order S21412 and am still awaiting delivery!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... Se mere
Very Satisfied with the service, Goods arrived in expected time. Well packed and in good working order. Nice to do business with Straight2you.co.uk.*****
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Kontaktoplysninger
Lancashire Way, PR2 5PB, Preston, Storbritannien
- Sales@straight2you.co.uk
- straight2you.co.uk
4,7
Fremragende
120 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service my order was sent back…
Great service my order was sent back twice by Royal Mail but this company were very good reposted my order straight away very pleased with there service
26. juli 2024
Besvarelse fra Straight2You
Hi Lorraine,
Thanks for the positive review.
Regards,
Straight2You
Besvarelse fra Straight2You
Hi Tracy,
Thanks for the positive review.
Regards,
Straight2You
bluey bike helmet…
I was looking for a bluey bike helmet for my niece. Straight2you delivered quickly and my niece loves her helmet. I would definitely recommend this webpage
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Straight2You
Hi Karen,
Thank you for your positive review.
Regards,
Straight2You
Brilliant and quick delivery
Brilliant! Great price and quick delivery of Disney 100 Crystal Art stickers. Would purchase from again!
24. juni 2024
Besvarelse fra Straight2You
Hi Harri,
Thank you for the positive feedback. We hope to see you again soon!
Regards,
Straight2You
Money taken from bank account
Money taken from bank account, no order confirmation e-mailed and no goods recieved.
17. juni 2024
Uopfordret anmeldelse
Besvarelse fra Straight2You
Dear Chris, we were very saddened to see this as we thought we'd dealt with your queries as and when they came in last week and yesterday. However, it appears they were not.
As you know, you initially called us to place the order, telling us the item was not required until August, but wanted to order it early. Your order was taken over the phone. However, the order was not processed correctly our side, thus no payment or email was sent to you to confirm because the order was still waiting to be put in to our system. That was completely our fault and we did of course apologise for this when you called and subsequently processed the payment and removed postage charges by way of an apology for the issue.
I am afraid we are currently experiencing very high volumes of orders and we are a small business, so have been working extremely hard to get orders out, but this means it takes longer for the orders to get processed from start to finish, as we prioritise them in the order that they come in.
Your order was input while you were on the phone and it was in our system when you called yesterday and had been picked and packed and was awaiting despatch - which is when the courier collects and scans the parcel. This usually then triggers a confirmation of despatch email (sometimes this can go in to junk) depending on your email settings. However, due to the number of orders, the scan could not get done earlier than Tuesday as the courier had collected already.
We did send a manual confirmation through yesterday, which from my understanding you received while you were on the telephone but I apologise if this was not the case. Should you still need that confirmation again, please do let us know and we will happily send it for you.
By way of an apology for the delay, we have arranged for a free science related toy to be sent with. your order. This has been despatched today, for a next day service with DHL - which we hope will be with you tomorrow but please allow up to two working days. The tracking will update once the parcel is collected and you will be able to see it moving through the delivery network.
We usually do very well with our customers and their feedback but on this occasion, for you, we did not hit the mark so we sincerely apologise for that.
To confirm, as per our telephone conversations, we have not charged any postage on your order and we have sent with your purchase, a free science related item, which I hope your grandson likes, when his birthday arrives.
Again, apologies for the mishap on this occasion.
Should you need any further help please let us know.
Thank you.
Great jacket at great price
Great jacket at great price, delivered promptly. Couldn’t be better!
25. april 2024
Besvarelse fra Straight2You
Hi Ron,
Thanks for shopping with us and the positive review.
Regards,
Straight2You
Besvarelse fra Straight2You
Hi Linda,
Thanks for shopping with us and the positive review.
Regards,
Straight2You
Besvarelse fra Straight2You
Hi Lucy,
We're happy to hear that you're satisfied with your purchase. We hope to see you again soon!
Regards,
Straight2You
Fast and speedy delivery especially…
Fast and speedy delivery especially over the Easter holidays.
I ordered this for my husbands birthday as he's a massive fan. Due to the holidays it said it would be arriving just after his birthday. We'll it arrived on his birthday.
It looks good as it lights up the boys rooms while on his ps5.
29. marts 2024
Besvarelse fra Straight2You
Hi Sharon,
Thanks for your lovely message, we're glad to hear that you're enjoying your purchase and look forward to seeing you again soon!
Regards,
Straight2You
Perfect service and got them early then…
Perfect service and got them early then I was expecting as can’t fault them at all will 100% be ordering again from the company
14. marts 2024
Besvarelse fra Straight2You
Hi David,
Thanks for the positive review. We look forward to seeing you again soon.
Regards,
Straight2You
Excellent and efficient service
Excellent service, so efficient and professional. Thanks so much!
8. marts 2024
From placing my order on Wednesday to…
From placing my order on Wednesday to receiving my delivery on Saturday, I was kept updated. My delivery was on time x in perfect condition.
6. marts 2024
Besvarelse fra Straight2You
Hi Barbara,
Thanks for the 5* review. We're happy to hear that you're satisfied with our service.
Regards,
Straight2You
Besvarelse fra Straight2You
Hi Eileen,
Thanks for shopping with us and the positive review. We hope to see you again soon!
Regards,
Straight2You
Excellent customer service
2. marts 2024
Besvarelse fra Straight2You
Hi Roger,
Thanks for your positive review. We're happy that we were able to fulfil your request to your satisfaction and hope to see you again soon.
Regards,
Straight2You
Very good service.
3. februar 2024
Besvarelse fra Straight2You
Hi Terry,
Thanks for shopping with us. We're glad to hear that you've enjoyed our service and hope to see you again soon!
Regards,
Straight2You
arrived on time and in fab condition…
arrived on time and in fab condition would use again deffo
2. februar 2024
Besvarelse fra Straight2You
Hi Jane,
Thank you for shopping with us. We're delighted to hear that you're happy with your product and hope to see you again soon.
Regards,
Straight2You
Excellent service and delivery 🚚 would…
Excellent service and delivery 🚚 would definitely recommend thank you
6. februar 2024
Uopfordret anmeldelse
Besvarelse fra Straight2You
Hi,
Thanks for shopping with us. We hope to see you again soon!
Regards,
Straight2You
This was my first time ordering from…
This was my first time ordering from Straight2you and have been pleasantly surprised. Have been kept up to date on order details and item arrived promptly. I would not hesitate to recommend Straight2you to anyone.
2. februar 2024
Besvarelse fra Straight2You
Hi Amanda,
Thanks for shopping with us. We're happy to hear that you've enjoyed your experience. We hope to see you again soon.
Regards,
Straight2You
Besvarelse fra Straight2You
Hi Rhian,
Thanks for the positive review, we're glad to hear you've had a positive experience.
Regards,
Straight2You
Great prices and a good range of stock
31. januar 2024
Besvarelse fra Straight2You
Hi Paul,
Thanks for shopping with us and the positive review.
Regards,
Straight2You
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.