John M and Kathy O at Stone Tile Depot made our day here at Reinforcements Inc. We are a nonprofit organization that restores the homes of military veterans and Gold Star spouses. We placed an order f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kathy at Stone Tile Depot responded quickly and her customer service was unsurpassed. We eventually purchased because of Kathys kindness and her willingness to make us a very happy customer with serv... Se mere
I ordered a tile sample as I was preparing for a bathroom remodel project. Not only did shipping take longer than expected, but once received it was the wrong tile. It didn't instill much trust, so... Se mere
Virksomheden har svaret
Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Skrevet af virksomheden
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Kontaktoplysninger
Pleasant Valley Road 25383, 20152, Chantilly, USA
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,4
Fremragende
842 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service was fantastic
Customer service was fantastic. This was our second order.
2. juli 2025
Besvarelse fra Stone Tile Depot
Hello Flicka,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Great product! Great Service!
He phoned me immediately and was very helpful.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Hello Patricia,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
good people
Great experience purchasing samples from this company. They were prompt and courteous.
I previously wrote a negative review as I had this company mixed up with a different stone and tile company.
30. juni 2025
Besvarelse fra Stone Tile Depot
Hello Jared,
I am sorry to hear your frustration. I checked your account and I only found an order with two sample tiles and were delivered. Unless you have placed another order that I did not see in our records.
No worries, we will refund the total charge of $31.91 to make up for your disappointment of our services.
Best Regards,
JJ
Stone Tile Depot
Prompt
Prompt. Good packaging ( Haven't opened yet) . I did ask a question as to the origin of the tile and never received a response.
2. juli 2025
Besvarelse fra Stone Tile Depot
Hello Elizabeth,
Thank you for your support. We truly appreciate your business. Tiles are product of Bengladesh.
Best Regards,
JJ
Stone Tile Depot
They sent us 2 different colors of tile…
They sent us 2 different colors of tile 1 dark blue and one black
2. juli 2025
Delighted with Victor and my stone
Delighted with Victor and my stone. Arrived quickly, no breakage.
Thank you.
30. juni 2025
Besvarelse fra Stone Tile Depot
Hello John,
Thank you for doing business with us. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Unfortunately the original size I…
Unfortunately the original size I ordered was out of stock, but Iselda found an alternative and followed up on the refund for the differential. The marble pavers everything I hoped!
19. juni 2025
Besvarelse fra Stone Tile Depot
Hello Chad,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Product did not match sample.
Order was filled and delivered in a reasonable time. However the delivered items did not match the sample we had previously ordered and we have not heard from STD for two business days after reporting the problem.
23. juni 2025
Besvarelse fra Stone Tile Depot
Hello Eric,
I am sorry what you were experincing with your order. It sees you have received the replacement pieces. Please et me know if you have further questions.
Best Regards,
JJ
Stone Tile Depot
Great first time experience
Communication with the company was prompt. The size of my sample was great!! The sample arrived with excellent packaging to ensure no damage.
I would definitely use them again!
24. juni 2025
Besvarelse fra Stone Tile Depot
Hello Freda,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
The tile is beautiful and is exactly…
The tile is beautiful and is exactly like the picture. We received our shipment very quickly. Great job!
13. juni 2025
Besvarelse fra Stone Tile Depot
Hello Diane,
Thank you for your support. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Ana Rojas
Ana Rojas provides excellent, knowledgeable, speedy customer service.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Dear Customer,
Thank you for your business.
Best Regards,
JJ
Stone Tile Depot
From begining to end the experience was…
From begining to end the experience was professinal. Phone order to driveway delivery.
Thank you!
5. juni 2025
Besvarelse fra Stone Tile Depot
Hello Murray,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Tracking number for samples
Ana answered my question and was a delight to chat with.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Dear Customer,
Thank you for your support. looking forward to serving you.
Best Regards,
JJ
Stone Tile Depot
Great service and quick shipping
Great service and quick shipping. I was in a bind to get tile that was out of stock locally and Ana and team worked super fast to confirm tile and get it shipped the next day.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Hello Brooke,
Thank you for your business. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Beautiful!
5. juni 2025
Besvarelse fra Stone Tile Depot
Hello Katie,
Thank you for your business....
Best Regards,
JJ
Stone Tile Depot
Beautiful Carrara marble sample.
3. juni 2025
Besvarelse fra Stone Tile Depot
Hello Cristina,
Thank you for doing business with us and we appreciate your support.
Best Regards,
JJ
Stone Tile Depot
Besvarelse fra Stone Tile Depot
Hello Adams,
Thank you for your comments. We really apprecite your business.
Best Regards
JJ
Stone Tile Depot
Horrible service
Horrible service. Been trying to return two cases of tiles for almost 2 weeks and they’re just giving me the runaround.
2. juni 2025
Besvarelse fra Stone Tile Depot
Hello Bril,
I am very sorry for the inconvenience we caused you for these two boxes. No worries, we will refund the cost of these two boxes and keep them. Later on you may need some tiles for replacements.
Best Regards,
JJ
Stone Tile Depot
Wonderful tile and customer service
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Hello Steven,
Thank you for your purchase. It has been our plesure to serve you.
Best Regards
JJ
Stone Tile Depot
Ana handled my order and was very…
Ana handled my order and was very helpful to source the tiles we wanted.
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra Stone Tile Depot
Hello Wendy,
Thank you for your comments. We appreciate your business.
Best Regards,
JJ
Stone Tile Depot
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