Stonehouserestaurants Anmeldelser 

Lord Louis Plympton. Looked after every well by Karen.Nothing too much trouble. No queue for food and it was delicious. Lots of choice with plenty of meat.

SLOOP INN, ISLE OF WIGHT

Food was not great, £5 for lager shandy, 10 days later I had a £100 fixed penalty notice for parking, after wasting 2 hours of my time and upsetting my 70 year old friend who also was fined, we had our fines cancelled. Donna the manager at the Sloop said there were signs informing everyone of the new parking charges, alluding to the fact that we should have seen them, surely if I had noticed a sign explaining I would be charged £100 for parking I would probably have mentioned it. When compensation was requested, this was flatly declined. Stage 2 is a formal complaint to their head office, stage 3 will follow. I’m never going to this pub restaurant again

Booked a table for 11 people for 7pm only to receive an Email at 2:05pm saying the table had been cancelled due to staff training for a new menu.Was unable to book elsewhere due to lateness of the notice,received no reply to my complaint to Stonehouse.

Went for a meal using your discount which was fantastic thanks ,ordered a simple cheese burger and sat and waited for my meal. Sat and waited,sat and waited and then decided to leave without my meal 1 hr and15 minutes later was not happy the restaurant wasn't that busy but the kitchen couldnt cope pluss my ticket was lost feel so let down by the Derodes pub

My mum and I came to Stonehouse for a carvery today. I ordered normal carvery and my mum wanted child's but was refused. Bare in mind my mum had a weight loss operation to reduce her weight which has been a great success. My mum has only 20% off her stomach and can't eat very much. My mum has a card explaining the treatment. I just ask the owners off the franchise please look at there policies to do with this as my mum and myself nearly left to go elsewhere. It's getting very popular the weight loss Surgery places like this need to look at this and change so they are not discriminating. The manager was very kind and agreed to our request. Kind regards daniel

The Goat in Shepperton...
Super Sunday Carvery, have been a good few times now, never any complaints, fantastic value for money.

Excellent service and food. Really enjoyable evening at crosspool sheffield. Served by Dylan who was so patient with us. 11 at the table split into 4 bills. He couldn't do enough for us.

I booked a table for 3pm and it took 14mins to be seen and a further 15mins waiting pay to pay and get the carvery tickets having been told that all the men at the bar were before me. I am in my 70's, registered disabled and carrying a walking stick so I had to go and find a chair and wait.Then he started serving those had just arrived at the bar. I had to ask another staff member to take my money to get the carvery tickets. To add insult to injury the food from the carvery was barely lukewarm.

Copperfield Gravesend Carvery. For the price can't really fault it £7.99 for carvery. All was hot and good apart from green beans which were mush. Ordered via app, drinks and ticket arrived within minutes.Good value and fast recommended

The Old Quay Parkgate , very bad service ,ordered from table via app ,not realising they put on an extra charge for it , But only received one item ,pepsi max ,also ordered bottomless ice cream , after 10 minutes, still no dish arrived at table , so had to go to bar to pick up dish , defying the point of ordering from table , then allthe sauce bottles were filthy , sticky ,had to get a member of staff to clean them , never go there again, did complain,heard back from head office ,who informed me the The Quay would be in touch ,still waiting ,been over 6 weeks now Bad Place to eat.

Put a comment on hear last year about the lack of tipe of veg.we have been again with the hope of cabbage and plain coliflower green beans but yet again same old veg i love the coliflower cheese BUT my wife cant eat cheese come on guys when putting veg on think of your own sunday lunch

Visited Old Mother Redcap, Blackburn Road. I can’t praise the staff too much. Alyssa took my order and made the drinks. I had particular needs, and she was more than helpful. Such a pleasant young lady. The carvery was served without having to wait, and the staff was very friendly. All the staff on Saturday afternoon 3 June, were very attentive, I was very pleased with my visit and the food has improved in flavour.

Visited the highwayman and had carvery. What a waste of money, plates cold, food lukewarm, meat cut like tracing paper, some veg overcooked and others half raw. Complained but got no proper response, just sorry we didn't like it! We are going to Toby carvery in future

Went to the Swan Hotel Coleshill Stonehouse carvery . Greeted by a young blonde girl asked if we had booked no welcome on arrival then showed us to a grubby table opposite the food. She muttered about getting us drinks or we could get them from the bar. My husband decided to order the drinks from the bar. We went to the food counter and had to wait a couple of minutes to be served, we were the only ones at the time waiting. To say that the meat portion is small is ridiculous it was minute. The vegetable selection was very poor, three selections of carrot and swede either diced, sliced or in a type of disgusting mash. Peas were dried up and the roast potatoes had been reused obviously deep fried and burnt. The potato mash and gravy were okay. There seemed a lot of staff wondering round but not doing much. While we were eating dinner i noticed a man waiting to be served, after at least five minutes of him waiting i told a member of staff who finally called a member of staff from the kitchen to serve him. Nobody came over and asked if our meal was ok. The dining room was all but empty and i can see why. Food below par, uninterested staff. Asked for the bill the same blonde girl brought the debit machine over , when we asked for a debit receipt she looked shocked and annoyed as though we were putting her out.Her name on the receipt was Laura. No please or thank you and i commented on this. Sorry The Swan but we won't be visiting again.

Poor service, cold food, DID NOT CARE
Was refused extra yourskshire pudding with veg carvery, all food was cold, I complained to the staff and was told ill check??
No response and left us eating cold food. I asked for the ladies name on the way out (Serina) and she still didn't apologise.
I officially complained online and a week later nearly and no response.
Very disappointed and upset as no one cared

I went to the mons in Bootle with my family on Xmas day , the food was as dry as a budgie's cage. It was late and dry, the stuffing was more like polyfila!😞. It cost a fortune for the dinner, never again 😫. No one cleared the table or checked everything was okay. We had to move the old dinner plates from previous customers sitting at our table 🤔. We were there in all for 1hour. A complete disappointment.. I am livid 😡.... Surely everyone deserves a refund 💷.

Shocking place. Went yesterday turned up at 4 and sign on door saying closing at 5 due to staff sickness. Took ages to pay as server messed the order up. Finally stood by the carvery counter had to go and find staff. Food looked like it had been there for days. Dry turkey. Cool dry mash. Hardly any gravy . No carrots. So we complained and asked for money back to be told they will bring fresh out. At this point it was 4.35 and only brought fresh carrots out. 4.45 a fresh turkey came but that would only leave us 15 mins to eat and rest of food hadn't come out. So had money back once the staff found the manager. We used to come here all the time well never again. We jumped in the car and went to toby carvery and food was amazing. Much nicer atmosphere as at stonehouse it was dead except drunk loud men playing
pool

Booked a table for 3 people even though not really needed as extremely quiet, after ordering the food we had to wait nearly half an hour for it to arrive, on arrival the fish was so over cooked and chips were cold, this is probably a result of it sitting on the side for at least 5 minutes while waiting for the other two meals, yes we got a refund on the fish and chips but the waitress and manager didn’t seem too bothered by this, don’t think we will be coming back here again

The atmosphere was fabulous, the meal was wonderful and hats off to all, the kitchen staff, and front of house, especially Rhys! Such a funny chap and a hardworking one too!