Stonehouserestaurants Anmeldelser 

When arriving sat down and ordered after ordering my father in law was told no Gammon has not be ready till 4pm has he ordered Gammon eggs chips so had order something else and upon getting carvery stood there for 15 mins has no staff to be seen to serve it the only member wasnt trained to do carvery. The meals werw left standing for 5 mins before brought over from serving hatch only meat really left was the turkey and beef but that was at the end signs need be put up of they haven't got any thing on the menu and a sign staying there is a ramp near entrance was not told there was a ramp until we were leaving staff didn't know how to use staff didn't really care about customers this is stone house Wootton ryde very disappointing

Emily & Adele front desk....
The Fox Stonehouse carvery Walmley both ladies were exceptional. Thoroughly enjoyed our experience today was very well looked after. Thankyou for sorting my daughters free ice cream with her child meal ☺️

World Upside Down, Reading.
Can only give it three stars because the offerings are very variable.
We tend to go for an early lunch because all is fresh. Leave it till after two and the same offerings are looking very sorry for themselves.
Has been through a bad patch, we have cancelled our order twice after seeing what was on offer in the early evening.
Bit swings and roundabouts, generally ok more recently.
We go about once a week and had good meals recently by going early.

The carvery on sunday was £3 more just because it was fathers day, the usual price is £9.29 so, £12.29 for luke warm dinner, the potatoes were not fresh, the cauliflower cheese was just hard cauliflower, the meat , well, what meat ? the overall experince was nasty, the cutlery was dirty and so were the glasses, we were crammed in with limited time to eat, the overall experince for the extra money was not very special at all. utter greed ! would give 0 stars if I could

I have just come out of hospital and my husband and I went for a carvery and it was disappointing from the time we entered. He had to find someone in order for us to be seated. We went up for the carvery and the amount of meat would not even satisfy my 3 year old grandchild. The roast potatoes were hard and burnt and the mashed potatoes were sloppy. I will not be going there again or recommending to friends and family.

i came for a roast dinner tonight very disappointed everything on counter was probably older than me ,so hard unable to chew very sad .
its a shame they dont let you do a review on app i download
i hope someone from Stonehouse goes round and actually checks what is being served

My father and partner aged mid 70`s and late 80`s when to Kings Arms Ninfield.
My father got a parking fine as no member of staff informed him about the parking system there.
Apparently manager says there are signs around the car park but as we all know they are not always visible or big enough to notice.
Basically, when i contacted the restaurant and as my father had paid cash for the meals he did not keep the receipt and the manager has said that there is nothing he can do now.
Poor display of care for elderly people at this restaurant.
Don`t think we will visit there again if this is how you get treated

Went for a meal at Barley mow Studley for birthday meal very good choice of meat and veg all pipping hot and well presented

Came to the Henbury Arms as I had the carvery for £5 voucher I booked a table online and was looking forward to treating the kids to a carvery. It was busy when we got there and they didn’t have a reserved table for us we were just given a free table in the bar I ordered the carveries and showed the QR code but the server said he would deal with it at the end he forgot so I was over charged and I had to get a refund. The carvery was okay but it was the end of the evening so the vegetables were few and far between and the pizza we ordered we had to wait an hour for and saw people who had come in before us getting served first. Overall not a great visit and we won’t be hurrying back

Barley mow Redditch. Booked a table for an evening. Walked in saw dirty floor unkept bar and it smelt and walked back out. Tried for breakfast this morning. Luke warm kept under heat lamps very greasy and not clean environment

The cheeseburger I was served today was absolutely disgusting - even a burger van would serve a better burger . It was not the fault of the chef as it was cooked - but the actual burger was just awful, think of a burger van late at night and that was what we got . The cheese that was supposed to be part of the cheeseburger was non existent and the bread was soggy . But the burger was terrible , avoid at all costs . Go to McDonald’s or Wetherspoons they serve better burgers for half the price !

I regularly meet with some friends for lunch at the Stonehouse carvery in Cumbernauld. They have recently introduced a parking scheme, whereby you must input your registration on a keypad at the entrance to the restaurant. This has never been a problem, however today in the post I received a £100 fine for unauthorised parking, as did my two colleagues who had parked and registered their details on the keypad. The manager has agreed to cancel the charge - my guess is that on the day in question the keypad was either no functioning properly or not connected. This restaurant is frequented by many elderly guests, and I am extremely concerned that being posted a fine which is incorrect will result in anxiety and distress - the company should urgently review their parking policy and this flawed system, before causing anyone distress resulting in legal action.

We go to the Tramway, Cleveleys regularly for breakfasts and carverys. The food is always good, the bar & kitchen staff are lovely, smiling, happy and chatty, however this is not the case for the manager. Well I presume she is the manager as she talks down to people and the rest of the staff stay silent as she talks rudely to paying customers. Twice now she has made me, my wife and our family feel very unwelcome. The first time we simply came in, paid for our order at the bar and found seats. Towards the end of our meal she came over to have a go at us for sitting at our table, saying it was booked/reserved. The pub was literally a 3rd full with loads of seating, there was no reserved sign on the table and no staff had mentioned this, in fact they just said grab a seat. She was extremely rude and started explaining her rules for attending the pub, which no one else, even her staff by the looks of it, were aware of.
Then again today. At breakfast the same women shouted at my wife infront of many customers and staff for using a clean plate for my sons waffle and syrup. She wanted my wife to use one that had had beans and sausage residue on it. She gave my wife a taking down to about doing something logical that had zero impact on cost as we had already paid for 3 people.
These are extremely bad examples of customer service. It was clear to see in all faces in attendance that she has made everyone there feel uncomfortable, staff, customers and our family alike.
I presume, due to the looks on staffs faces, that this happens regularly. Some people will just shrug it off whilst others it may really hurt. Maybe this women should put her petty pointless rules aside, go on a Customer Service course and learn to be kind. We won't be back for one reason and one reason only, this manager. I also left this review on Google, she replied by saying "Unfortunately people don’t like rules but every business must have them" completely missing the point. It's fine to have rules, but if they are that important to you LET CUSTOMERS AND STAFF KNOW! Don't kick off with customers over petty unimportant things.

We went to the Tramway in Thornton this morning. The lady on the bar was lovely, really friendly and chatty with us and our 5 year old son and made us feel welcome. The breakfast was good - it usually is. My 5 year old wanted a waffle with syrup I, being a good parent said he could, after he ate some proper food first. He ate his food, and so I took him up to get his waffle. There were some clean plates on the side and so I took one, only to then be publicly and aggressively told that I cannot have another plate and it is 1 plate per person. I explained that his plate had beans on it and again I was publicly told that It did not matter and that he should have his waffle on his original plate and they have a one plate policy per person and I should not have got him a clean plate but she would allow me to have it this time. At this point I am both embarrassed and flutstered at how I have just been spoken to so get him his waffle and sit down. My son now thinks he's in trouble because of this and doesn't want to eat the waffle or use the plate so we immediately leave. Just really really poor customer service from who I assume is the manager so we will not be back again any time soon.

Stonehouse carvery Westdean Brighton .. paid for 2 carvery dinners, it was 5pm, clearly all food been there from 12pm, or even day before - roast potatoes dry,dark brown/black, veg limited not fresh, gravy thick lumpy, and after that, food just warm .. waste of money, hardly ate anything .. the restaurant looked tired, shabby, very disappointing & left hungry

I went to the mickerbrook today for my regular eat all you want breakfast,
The food is always spot on. 5*
The staff are lovely there was one young male I'm sure he was named Arron, he was very helpful and polite he always seems to have a smile on his face, you can tell he takes great pride in his job and he makes all the customers feel welcome. I look forward to going back in the near future.

Chocolate cake wasn’t cooked felt rubbery and didn’t taste like the chocolate no chocolate chips felt really sickly and chicken was pink and gave me the poos don’t go here

Chocolate cake wast cooked felt rubbery and didn't taste like chocolate no chocolate chips felt really sickly and chicken was pink and gave me the poos

The lack of service was appalling. So let’s make a menu for Christmas but not have enough of the 5 starters on show plus the 8 mains we have on display, then take from 1pm to 3:40 pm to actually serve the three courses of them. Then charge for the privilege of it. The manager just wasn’t bothered in the slightest and all that could be done was hide behind there staff members. The place was a mess from start to finish and the business will surely be up for sale by the end of the year. Absolutely a mess for £150.

Service is friendly enough, however, the Sunday breakfast buffet does not include mushrooms, that are charged at £0.49 and cooked to order to never arrive. People were queueing for eggs that also didn't get replenished in a timely manner. Although the breakfast tasted good, it was not very hot!