Stocalfe Response Anmeldelser 159

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Been amazing from the start, thank you to Joshua for keeping me updated and answering any questions iv had. 5 star experience.

Bedømt til 2 ud af 5 stjerner

Phoned these when I was involved in an accident (other driver at fault ) They were the first hit on Google when I was trying to find my insurance company details . I will start with the one... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ulykkesforsikringsselskab

Skrevet af virksomheden

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

159 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication
Very punctual and helpful

8. januar 2024
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Besvarelse fra Stocalfe Response

Hi Donna,
Thank you for leaving us a 5 star review, very much appreciated.
Best wishes,
Stocalfe Response

Bedømt til 4 ud af 5 stjerner

Great service received after a drink…

Great service received after a drink driver hit my parked car. Hire car was received within 48 hours and they picked the hire car up the day after mine was returned all fixed and ready to go! Good communication and assistance all the way through.
Many thanks
Katrina

27. november 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Katrina,
Thank you for the feedback and leaving us a review.
We are pleased we could help!
Best wishes,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful.
Thank you 😊

17. oktober 2023
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Besvarelse fra Stocalfe Response

Hi Christopher,
We really appreciate the 5 star review!
Best wishes,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Thank you stocalfe for putting my mind…

Thank you stocalfe for putting my mind at ease after i was involved in an accident that wasn't my fault. They were super helpful and efficient, and were in constant communcation with me. I received a hire car very quickly and also paid out for my vehicle super fast too. Would definitely recommend to anyone who finds themself in a similar situation to myself.

20. oktober 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Fiona,
Many thanks for the 5 star review, it is nice to read you would recommend us to others!
Much appreciated,
Stocalfe Response

Bedømt til 1 ud af 5 stjerner

Bad Management

I personally wouldn't want to give any stars.
Reading all these reviews it seems Stocalfe have good communication with their clients that have had an accident, flip it over to the communication to the bodyshop that has repaired a vehicle and would like paying it seems they are extremely reluctant. I have been chasing a nearly £4000 invoice since April 2023, when you email a finance manager and an operations manager that doesn't give a definite response for the payment what hope do you have. We as a company along with others that I know of will no longer take any work from this company.

17. oktober 2023
Bedømt til 5 ud af 5 stjerner

I was unfortunate enough to be involved…

I was unfortunate enough to be involved in a road traffic collision recently, which was very unsettling. I used Stocalfe to deal with my claim, and my claim handler was Megan. She was calm, efficient and confident when dealing with myself and my case and which I was grateful for in the circumstances. I would recommend this company to anyone, thank you 😊

11. oktober 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Jennifer,
We are pleased to read you would recommend us and we will ensure your feedback is passed on to your handler.
Thank you for leaving us a review!
Much appreciated,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication, claim dealt with quickly and efficiently during a stressful time. .

7. august 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Lesley,
Thanks for spending the time to leave us a review, especially one with 5 stars!
Much appreciated,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Great Service

Quick and easy service

10. oktober 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Dan,
Thank you very much for leaving us a 5 star review.
Much appreciated,
Stocalfe Response

Bedømt til 2 ud af 5 stjerner

My main point of contact when the…

My main point of contact when the incident happens was very understanding and kind thesecond person was thoughtful. I spoke to a lady Yesterday. She was very rude and seems desperate to get me off the phone

20. september 2023
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Besvarelse fra Stocalfe Response

Hi Mavis,
Thank you for your review, we are sorry to read about the experience you have had with our handler.
Unfortunately, we cannot locate your file to investigate please can you contact us at support@stocalferesponse.com or 01925 9311333 and provide your reference FAO Chloe so we can review the issue.
Thanks,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

I had an accident a few months ago and…

I had an accident a few months ago and was recommended Stocalfe. I dealt with a woman called Megan who was very helpful, she couldn’t have done more for me My claim was sorted super fast and I had no issues at all. I would highly recommend Stocalfe and the lady I spoke to. She was great!

5. april 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Caitlin,
Thank you for leaving us a 5 star review. We will pass on your comments to the handler who I am sure will really appreciate it.
Many thanks,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Stress & Hassle free

Stress & Hassle free. Car received was immaculate, didn’t want to see it leave! Great service

26. september 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Jason,
We really appreciate you leaving us a 5 star review and glad you enjoyed the hire car!
Many thanks,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

I had my first accident and stocalfe…

I had my first accident and stocalfe response gave me a stress free experience

22. september 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Kate,
We really appreciate you taking the time to leave us a 5 star review. It is pleasing to read you had a good experience with us.
Best wishes,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

I had a great experience

25. september 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Hope,
Thank you very much for taking the time to write us a 5 star review! We are pleased to read you had a great experience.
Much appreciated,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Very fast a efficient

Very fast a efficient. Friendly helpful staff and very professional.

7. august 2023
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Besvarelse fra Stocalfe Response

Hi Thao & Hong

Thank you for the 5 star feedback and the positive feedback

Much appreciated

Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Unfortunately I had a car accident 2…

Unfortunately I had a car accident 2 weeks ago and my car was written off. Jamesy has been an amazing support with getting the ball rolling and keeping the process moving rapidly. Jamesy has put me at ease with this whole situation and has always made sure to reply to my questions promptly.

Jamesy has made this whole process stress free. I would recommend this service to anyone. Thank you!! 5*

7. august 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Charlotte,

Thank you for taking the time to write this great review.
We will pass on your feedback to the handler who I'm sure will really appreciate the comments.

Many thanks,

Stocalfe Response

Bedømt til 5 ud af 5 stjerner

My First Major Crash at 65 years old

My First Major Crash at 65 years old : (
The company has been outstanding in its dealings with my case. Megan especially..
Everything has gone so much faster and better than I expected/ hoped for. I have friends in similar positions who can't believe how fast my case has gone to date!!
Seriously IMPRESSED BY EVERYTHING + EVERYONE...

26. juli 2023
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Besvarelse fra Stocalfe Response

Hi Archie,

Many thanks for the 5 star review and great feedback. It is pleasing to read you have had an impressive service but let's hope it's the last time you need it :)

We will ensure your comments are passed on to your claims handler.

Much appreciated,

Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Great service from start to finish

Great service from start to finish. Received a great replacement vehicle while mine was in for repair and definitely took the stress out of having an accident. 5*

25. juli 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Molly,
We're very pleased to read that you have had a great experience with us and we love to see the 5 stars!
Thank you very much,
Stocalfe Response

Bedømt til 5 ud af 5 stjerner

Thank You Stocalfe Response

Outstanding service from Stocalfe Response from start to finish, I was in a non fault accident, they collected my car from the roadside and had it delivered straight to one of their approved garages all within a few hours, I had a hire car delivered the same day to my work. I was kept updated throughout the process, everyone that I spoke to was helpful and friendly, I would recommend them to anybody. Fantastic experience all round

27. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Stocalfe Response

Hi Ash,
We really appreciate you spending the time to write us a positive 5 star review. Delighted to hear you had a fantastic experience.
Many thanks,
Stocalfe Response

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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