We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Husband and I was shopping for a leather suite. There is a great selection of leather suites at Sterling Furniture in Tillicoutry. Lauran one of the sales staff was exceptional. Nothing was too much... Se mere
Virksomheden har svaret
The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
Virksomheden har svaret
Not great. Carpet fitting rescheduled- not met Called 4 hours later onthe day of fitting only to be offered sincere apologies etc Then told of factory issues/delivery/hiccups in the warehouse etc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Gulvforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Madrasbutik
Skrevet af virksomheden
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktoplysninger
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Sterling Home
Hi Mr Russell,
Thank you for your lovely feedback!
We’re so pleased to hear you’re happy with both the look of your table and its quality. We hope it makes a perfect addition to your home and thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Terrible service from day 1 over 3…
Terrible service from day 1 over 3 years ago with sterling.first sofa we received was faulty & had to be replaced within 1 year after much complaining to company.
2cd suite when it finally arrived had leather peeling from chair within 3 months of receipt.
Again after much complaining and company passing the buck to supplier they deemed to not replace the chair as you would expect but only the leather on arm of chair.
This leather took approximately 16 weeks to arrive.
The technician arrived to fit the leather but again the company had forgot to send it to my home address.
Yet another date & time had to be arranged.
New leather now on chair & we ll see how long it lasts though not hopefully.
I would not advise anyone to purchase anything from Sterling's unless they are willing to put up with possibly the worst service I have ever received in my life.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Good Morning Liz,
We appreciate you taking the time to share your feedback.
We’re very sorry to hear about your experience and the ongoing issues you’ve faced over such a long period. This is not the standard of service we aim to provide, and we fully understand how frustrating this must have been for you.
We sincerely apologise for the faults with your furniture, your comments have been noted and will be shared with the relevant teams.
Kind Regards
The Sterling Home Team
Customer service was…
Customer service was excellent.Delivery was on time and really pleased with the side cabinets,they are beautiful. Definitely would recommend and will be shopping again at sterling furniture.
27. maj 2026
Besvarelse fra Sterling Home
Hi Mr Wright,
Thank you for your lovely feedback.
We’re delighted to hear you received excellent customer service, your delivery arrived on time, and that you’re so pleased with your side cabinets—they really are a beautiful choice.
It’s wonderful to know you’d recommend us, and we look forward to welcoming you back to Sterling Furniture again soon.
Kind Regards
The Sterling Home Team
Jason customer service was brilliant at…
Jason customer service was brilliant at Sterling home in Montrose. Friendly, confident, very knowledgeable and was able to assist us. Happy with the service provided.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi,
Thank you for your wonderful feedback.
We’re so pleased to hear that Jason provided such friendly, confident, and knowledgeable service during your visit to our Montrose store. We’ll be sure to pass your kind comments on—your feedback really means a lot to the team. We look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
Good experience
The delivery men were fast and efficient. They brought in the two sofas, positioned them where I wanted then removed all the packaging and took it away with them. The sofas themselves are sturdy, well built and the material is of good quality. The accent cushions didn’t remain fluffy for long and have flattened but they are in constant use.
28. juli 2025
Besvarelse fra Sterling Home
Hi Marianne,
Thank you for your kind feedback.
We’re delighted to hear that our delivery team provided a fast and efficient service, ensuring everything was set up perfectly and leaving your home tidy.
It’s also wonderful to know you’re pleased with the quality and build of your sofas. We appreciate your comments regarding the accent cushions—these can soften with regular use, these should plump up but if you have any concerns please contact our Customer Service Department..
Thank you again for choosing Sterling Home Glasgow, and we hope you continue to enjoy your sofas.
Kind Regards
The Sterling Home Team
Besvarelse fra Sterling Home
Hi Yvonne,
Thank you for your kind feedback!
We’re really pleased to hear you found our staff friendly and helpful—your comments are much appreciated.
Thank you for choosing Sterling Home Tillicoultry and we look forward to welcoming you back soon.
Kind Regards
The Sterling Home Team
Excellant and knowledgeable sales staff
Every member of staff who I dealt with was extremely professional, helpful and knowledgeable. Donna in hall 5 called me to advise the sofa I was looking to buy had gone on sale and she would be able to assist me with ordering it. When I returned the next day Michael her manager was there to assist with the purchase. Unfortunately I didn’t buy it but had the chance to look through the outlet department, I found the perfect sofa for my lounge. Ryan was on hand to answer all my questions re the reasons why it was in outlet and was able to process my order with a 7 day delivery !! Amazing 🤩 I also purchased the fabric care plan and left the store with a super cleaning kit. I will not hesitate to return to the store to purchase more items for my home. Many thanks to all who served me.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Tracey,
Thank you for your wonderful feedback!
We’re delighted to hear how well looked after you were by Donna, Michael and Ryan. It’s great that Donna kept you updated, and that Michael and Ryan were able to support you in finding the perfect sofa from our outlet with such a quick delivery arranged.
We’re so pleased everything came together for you, including the care plan and cleaning kit, and we really appreciate your kind comments about the team. We’ll be sure to pass this on to them—they’ll be thrilled.
We look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
I bought the perfect mattress for me
I bought the perfect mattress for me. I was given great advice from Karen who helped me choose my mattress and she gave me lots of time to make my purchasing decision. I bought during the sale so got a good deal and was able to get interest free credit for a year making it more affordable.
24. maj 2026
Besvarelse fra Sterling Home
Hi Andrea,
Thank you for your kind feedback!
We’re delighted to hear you found the perfect mattress and that Karen was able to support you with such helpful advice and give you the time you needed to decide. It’s great to know you were also able to take advantage of our sale and interest-free credit.
We’ll be sure to pass your lovely comments on to Karen—she’ll be thrilled to hear them. Wishing you many comfortable nights ahead!
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Great shop
A wide selection of goods from potato peeler to sofas. Tge assistants are all very helpful and friendly.
10. maj 2026
Besvarelse fra Sterling Home
Hi Margaret,
Thank you for your feedback!
We’re delighted you enjoyed the wide range of products we offer, from everyday essentials to larger items like sofas. It’s also great to hear our team were helpful and friendly – we’ll be sure to share your kind comments with them. We hope to see you again soon!
Thank you for choosing Sterling Home Edinburgh.
Kind Regards
The Sterling Home Team
Excellent Service
24. maj 2026
Besvarelse fra Sterling Home
Hi James,
Thank you for your kind feedback!
We’re delighted to hear you received excellent service and truly appreciate you taking the time to share your experience. We hope to see you again soon.
Thank you for choosing Sterling Home Glasgow South Street.
Kind Regards
The Sterling Home Team
Special thanks to the flooring manager…
Special thanks to the flooring manager Lauren, in London road, Glasgow and Uddingston branches. I have never met a manager so helpful and invested in the customer experience. Her advice and knowledge was so appreciated, and she really went the extra mile. Also thanks to Peter who came out to measure up, a real asset to the team. Thank you so much guys!
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Lyndsey,
Thank you so much for your fantastic feedback!
We’re thrilled to hear how helpful and dedicated Lauren has been across both our Glasgow London Road and Uddingston branches—she truly goes above and beyond for our customers. It’s also wonderful to know Peter made such a positive impression during your measure; he’s a real asset to the team.
We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to them both.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Excellent customer service
Our sales assistant Catherine was excellent. We were going to purchase a different sofa but she suggested we look at a couple of others which suited us better. She was also able to allocate additional discount as well as merging our delivery with another order we’d made earlier so saving a further £69. Very knowledgeable about products as well and no hard sell. Great customer service.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Graham,
Thank you for your fantastic feedback.
We’re so pleased to hear that Catherine provided such knowledgeable and thoughtful service, helping you find the perfect sofa without any pressure. It’s great she could also secure additional savings and coordinate your delivery—she’ll be delighted to hear your kind comments.
We really appreciate you taking the time to share your experience and hope you enjoy your new sofa!
Kind Regards
The Sterling Home Team
Excellent service
Donald was fantastic, he made the entire process really simple and straight forward.
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Hollie,
Thank you for your lovely feedback!
We’re so pleased to hear Donald made the whole process simple and straightforward for you. We’ll be sure to pass on your kind comments to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Lovely staff- Lauren Grant
Lovely staff- Lauren Grant- Identified the perfect chair for us after we gave her a briefing, and helped show us the difference fabric available. A pleasure to deal with and helped the whole experience seamlessly.
7. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Laura,
Thank you for your kind feedback!
We’re delighted to hear Lauren was able to find the perfect chair for you and guide you through the fabric options so smoothly. It’s wonderful to know she made the whole experience such a pleasure—we will be sure to pass your lovely comments on to her.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Matt was very nice
Matt was very nice, chatty, and informative and made the purchase process very easy.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Gav,
Thank you for your lovely feedback!
We’re so pleased to hear that Matt was friendly, engaging, and informative, and that he made your purchase experience so easy.
We’ll be sure to pass your kind comments on to him.
Kind Regards
The Sterling Home Team
Great deal and lovely staff
Salesman Donald was absolutely brilliant in working with us to find a perfect fit for our living room and working out a deal that doesn't break the bank. Ask for Donald if you're looking to be taken care of and walked through the process with no nonsense.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Jonathon,
Thank you for your kind feedback!
We’re delighted to hear Donald provided such brilliant, no-nonsense service and helped you find the perfect fit for your living room at a great value. We’ll be sure to pass your comments on to him—he’ll really appreciate it.
Thanks again for the recommendation and for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
The service salesmen were very good any…
The service salesmen were very good any questions I asked they could answer.
23. maj 2026
Besvarelse fra Sterling Home
Hi Sandra,
Thank you for your kind feedback.
We’re delighted to hear our sales team were able to answer all your questions and provide such a positive experience. We’ll be sure to pass your comments on to them—they’ll be really pleased to know they made a difference.
Thank you for choosing Sterling Home Glasgow and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Well done Sterling, Elgin
Visited Sterling a few times looking at sofas etc. Spoke to Lynda who explained the various fabrics and sofas available. We couldn't make up our minds and as I say visited several times. We were not pushed into a sale and Lynda was very helpful and patient. We eventually purchased a sofa and occasional chairs. We have been kept up to date from Sterling on the order status. Very happy with the service.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Pam,
Thank you for your lovely feedback.
We’re so pleased to hear that Lynda provided such helpful and patient service during your visits, giving you the time and support needed to make the right choice. It’s great to know you felt no pressure and were kept well informed throughout your order. We really appreciate your custom and hope you enjoy your new sofa and chairs!
Thank you for choosing Sterling Home Elgin.
Kind Regards
The Sterling Home Team
Catherine was a magic help
Catherine was a magic help, really good at her job (not so good at drawing)
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Mark,
Thank you for your lovely feedback!
We’re so pleased to hear Catherine was such a great help and made a positive impression. We’ll be sure to pass on your kind comments to her—drawing skills aside, it sounds like she did a fantastic job!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Suite Selector
We were welcomed and looked after by Shaun.
So glad he came over to assist us - he was extremely well informed on all the suites on show and helped us select 4 suites. Had it not been for Shaun we may have missed some unique selling points on a couple of suites.
Thanks again Shaun.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Sterling Home
Hi Mike,
Thank you for your lovely feedback.
We’re delighted to hear that Shaun made such a positive impression and took the time to guide you through the options. His product knowledge and attention to detail really do help customers get the most from their visit, so it’s great to know he helped highlight some key features you might have otherwise missed.
We be sure to pass your kind comments on to Shaun—he’ll really appreciate it. Thank you again for sharing your experience and for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.