It’s great my step son has had some difficulties with grammar and it has helped him a lot. It is also improving his spelling, paired with the work book it’s easy for him to practice before applying wh... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and... Se mere
Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... Se mere
Virksomheden har svaret
We've had an outstanding experience with The Learning Staircase. Claire has been absolutely fantastic to work with—always responsive, incredibly helpful, and willing to answer questions or problem-s... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.
Kontaktoplysninger
576 Oxford Road, 7471, Rangiora, New Zealand
- info@stepsweb.com
- stepsweb.com
4,7
Fremragende
162 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality support.
Wonderful help desk. Smooths out any issues with clear guidelines and pleasant manner. Top marks. Programme excellent too!!
5. august 2024
A fantastic programme for young…
A fantastic programme for young learners, very engaging.
The students love the step man colouring comp. This beings out their creative side.
The team at steps web are super helpful and a pleasure to chat with.
25. juli 2024
Support
The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.
19. juli 2024
Besvarelse fra StepsWeb
Hi Davene
We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.
The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.
You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.
Harms Hands
Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra StepsWeb
Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.
To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.
We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.
If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.
Thank you for helping us enhance our service.
Independence and Creativity with StepsWeb
The StepsWeb program has been so successful with our students. It encourages them, rewards them and creates independence in their learning.
15. juli 2024
The programme is next level brilliant
The programme is next level brilliant - however the most impressive thing has been the support we have received during the whole implementation process.
20. juli 2024
Claire who I deal with always responds…
Claire who I deal with always responds quickly when I ask questions.
The tamariki love their Steps Web time and often work at home on it too.
2. juli 2024
Besvarelse fra StepsWeb
Thanks, Sandra. Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.
Steps Web is easy to use.
It was easy to add subscriptions and change the users. The weekly feedback is informative. The website is mostly user friendly.
Thanks.
25. juni 2024
Besvarelse fra StepsWeb
Thank you for sharing your experience with others. We’re here to provide top-notch support and resources for your literacy needs. Don't hesitate to get in touch if you have any questions or feedback!
Great tutoring product
It’s been really helpful in bringing my daughter up to her age level
24. juni 2024
Besvarelse fra StepsWeb
Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.
Very easy process to resubscribe
Very easy process to resubscribe. Great to have the instructions provided.
Thanks StepsWeb Team!
1. juli 2024
Besvarelse fra StepsWeb
We're thrilled to have you as part of the StepsWeb community and look forward to supporting your student's learning.
Awesome product which suits almost all…
Awesome product which suits almost all learners. Just the right amount of gamification and it gets results!
25. juni 2024
Besvarelse fra StepsWeb
Thank you for your review of StepsWeb! We're delighted to hear you are getting results using StepsWeb. If you ever need a hand with anything, please feel free to reach out.
Fantastic option
Could you add some additional options to make the memory tests and reading comprehension easier. For the memory test - easy options to set to max of 2 words. For the reading comprehension - shorter texts. My son has hemiplegia and dyslexia and dyspraxia. Memory tests and reading aloud are super hard.
Otherwise he really likes using StepsWeb!
1. juni 2024
Besvarelse fra StepsWeb
Hi Ruth, we are thrilled to have you as part of the StepsWeb community, and look forward to supporting your son's learning adventures further. We will email you with options for the memory test and reading comprehension.
The website works so well
The website works so well. The variety of exercises makes it very acceptable to reluctant learners.
30. maj 2024
Besvarelse fra StepsWeb
Hi Esme, thank you for the wonderful review! We’re delighted to hear StepsWeb is making a positive impact. If you ever need a hand with anything, please feel free to reach out.
Easy to logon and purchase more…
Easy to logon and purchase more licenses the students enjoy the programme
30. maj 2024
Besvarelse fra StepsWeb
Thanks, Leanne. It’s fantastic to hear your students enjoy using StepsWeb. Feel free to get in touch if we can help with anything else.
We find Stepsweb easy to use
We find Stepsweb easy to use, quick to get new licences and great to help raise our literacy achievement.
27. maj 2024
Besvarelse fra StepsWeb
Thank you for sharing your experience with StepsWeb! We're thrilled to hear you are getting success from using StepsWeb.
Besvarelse fra StepsWeb
Thank you for the kind words! We’re excited to hear about the positive impact StepsWeb is having.
A prompt response to my inquiries and…
A prompt response to my inquiries and delivery of the required resources
5. maj 2024
Besvarelse fra StepsWeb
Thanks, Lynley. Feel free to reach out to us via email should you have any questions or queries. We are here to support you on your StepsWeb journey!
I really love the program
I really love the program. The students love it as well. It is easy to log in to. The activities are easy to use and targeted for my students needs.
29. april 2024
Besvarelse fra StepsWeb
Thanks, Frank. Your review made our day! It’s fantastic to hear that your students are loving StepsWeb! If you ever need a hand with anything, please feel free to reach out.
Ordering Resources
I ordered our products and have received them in just a few days. This is awesome as we can get straight into the program that we have planned.
30. april 2024
Besvarelse fra StepsWeb
Thanks, Cara, for the kind words! We’re pleased you got your resources on time and are getting into the program. Don't hesitate to reach out if you have any questions or if there's anything else we can assist you with.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.