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Staymo Anmeldelser 

1.520
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Thanks to our host Taylor and Staymo for making our long weekend stay in London apartment near Marble Arch a great success.apartment was perfect for us as a couple and Taylor was quick in responding t... Se mere

Bedømt til 5 ud af 5 stjerner

Location is the key for this fully refurbished apartment. The size does matter with two big bedrooms one master. Two separate bathrooms can host easily two couples or a big family. New apliances and s... Se mere

Bedømt til 5 ud af 5 stjerner

The property was clean, bright and cheerful. All as described. All 3 bedrooms, including the sofa-bed were comfortable. Fantastic location, close to Piccadilly line tube. Also E3 bus and 65 bus very c... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent!! The Staymo accommodation at Nell Gwynn House and its amenities were exactly as described. Beautifully clean and well presented lots of space and storage. Staymo (Francesca) were great host... Se mere

Virksomhedsoplysninger

  1. Ferieudlejning
  2. også i
  3. Ejendomsadministration
  4. Feriebolig
  5. Feriehusudlejning
  6. Korttidsudlejning af lejligheder
  7. Sommerhus

Skrevet af virksomheden

Staymo is a London-based property management company helping homeowners earn more through short- and mid-term rentals with fully managed, hospitality-led service.

With Staymo, 2 bed homes in London are making more than £7,082 a month.

Skrevet af virksomheden

Trusted by 1000's Landlords
Staymo professionally manages your home's listing, guest and tenant bookings, payments, cleaning, maintenance, and everything in between.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 80 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(1.520)

260 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Everything you need in Brixton!

This place is a perfect location for everything you want to do in Brixton. You are so close to the village, the tube, and even a department store. I had such a great time staying here. The apartment is cozy, the bed was comfortable, and I had everything I needed in the kitchen and the bathroom.

Staymo is extremely responsive and they have great instructions on how to get into the home, taking out the trash, and every thing you could possibly need. It was priced well and this was my best trip to London yet!

12. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

J’ai passé un excellent séjour dans ce…

J’ai passé un excellent séjour dans ce logement. L’appartement était très propre, confortable, bien équipé et conforme à la description. Il est très bien situé, avec plusieurs stations de métro à proximité, ce qui est idéal pour se déplacer facilement et profiter pleinement du séjour.

La communication a été fluide du début à la fin, avec des instructions claires et une grande disponibilité. La gestion par Staymo a été très professionnelle, ce qui rend le séjour encore plus agréable et rassurant.

Je recommande vivement ce logement et je n’hésiterai pas à réserver à nouveau lors d’un prochain séjour. Merci encore pour l’accueil !

16. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SarahJanuary 2026


SarahJanuary 2026
Me and my family absolutely enjoyed our stay at Sarah’s place. It was very comfortable, clean, well equipped and local to the city. Sarah was also very friendly, responsive and helpful. Thank you Sarah! And also thank you staymo, the property management company that looks after this house. We will definitely book again on our next visit to the UK!

10. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fancy apartment in a chic location

The location was great and the apartment was fancy, spacious and contained everything. Francesca was very responsive to all inquiries. Check in instructions were very detailed and explained clearly with pictures in the house manual.
The only point that could be improved is to have closets in the apartment and a safe.

14. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Staymo

Had a great stay with Staymo. Clean, spacious and great area. Recommend.

11. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had a great time staying at this…

Had a great time staying at this property managed by Staymo. The apartment was very clean and quiet and was ideally positioned close to Whitechapel Underground for getting around London. Communication was excellent with the host who responded to any queries very quickly

12. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Our stay here as a large group with a…

Our stay here as a large group with a toddler and a baby was excellent! The house had everything we needed, including a very comfortable living area. It is a short walk to an overground line and convenience store and then about a 10 minute walk to Clapham Old Town and the tube. The house is classic for this area - so a lot of stairs for those staying on the top floor. Oxana, from Staymo, was incredibly helpful not only in the lead up to, but also throughout our whole stay. We would stay again.

30. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stay at Seven Kings

The Airbnb was really clean and comfortable, everything was just as expected. Anya was super helpful and easy to talk to, always quick to reply. Overall a great stay, would definitely recommend.

23. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great place in London

Staymo offered a great experience for me and my family for a 8-night stay in West Kensington, London. The communication with them was quick and smooth. The house was just perfect, clean and well-equiped with new and modern appliances, comfortable bedrooms and very good showers. The house was at a 10-15 minute walk from 3 different tube stations, which made our life much easier to get around London. The heating works perfectly, which was a plus for the freezing cold days we spent in London. I definately recomend this property and would love to return soon.

2. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful from beginning to end

Awful from beginning to end. I've been with Staymo (previously Smarthost) since May 2024 - multiple issues include:
- Cleaners not turning up with keys;
- Dirty laundry being dumped in the apartment when I return;
- Attempts to charge extra for cleaning without explanation;
- Charging the client for Staymo forgetting to request multiple keys during onboarding;
- Poor customer liaison

7. januar 2026
Staymo-logo

Besvarelse fra Staymo

Thank you for your feedback, Tom. We’re sorry to hear that your experience has been frustrating and would like to address the points raised.

Regarding cleaners not having keys, access arrangements are confirmed in advance. On occasions where cleaners did not have keys, this was due to keys not being left in the agreed location or access not being available at the scheduled time. When this occurs, our team works to reschedule promptly to minimise disruption.

In relation to dirty laundry being left in the apartment, our standard procedure is to remove linen during servicing. However, the pickup of dirty linen can sometimes occur slightly after the cleaning time, as laundry collection operates on a separate schedule. In these cases, linen is collected shortly after by our staff and is not left in the property during guest stays.

With regard to additional cleaning charges, these are only applied when the level of cleaning required goes beyond the standard scope, such as excessive mess, additional linen, or last-minute requests. This can also include situations where a full turnover clean is required to prepare the property for the next guest. In all such cases, the reason for the charge is communicated.

Regarding keys, the requirement for three sets of keys is clearly outlined in the onboarding guides and reinforced by our team during onboarding. These are essential to ensure smooth operations between guests, cleaners, and management. If the required sets are not provided, we may arrange copies to maintain operational continuity, and the associated cost is applied accordingly.

Finally, our team always aims to communicate professionally and transparently. We have previously explained that several of the issues raised relate to operational processes rather than service failures. Despite the concerns raised, the property has continued to be successfully managed, and the service has been repeatedly used over an extended period.

We appreciate all feedback and remain committed to improving our service and communication.

Bedømt til 5 ud af 5 stjerner

Staymo is the best

Staymo took very good care of my partner and I. They were responsive, helpful, and very understanding. The property was beautiful and we will definitely be back!

1. januar 2026
Uopfordret anmeldelse

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