I've been using Stashbee for a few years now. It's easy to navigate and pretty convenient. I'd like to especially mention Romaé's top tier customer service. I had a mild issue due to misunderstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such an easy process- would highly recommend and give money to people with free parking spaces rather than councils with car parks
Great choice of car parking spots. Great communication with owner and company. I booked a month slot but didn't realise that it was on a rolling basis and when I tried to cancel, I was advised that th... Se mere
Brilliant customer service from Mae. After 3 years of renting a space unfortunately our host cancelled, but Mae really went out of her way proactively to make sure we were looked after. Thanks
Virksomhedsoplysninger
Skrevet af virksomheden
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Kontaktoplysninger
The Pill Box, 115 Coventry Road, E2 6GG, London, Storbritannien
- support@stashbee.com
- stashbee.com
4,4
Fremragende
873 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
equivalent to justpark / your parking space
easy to use website, parking worked and was cheaper than if I had to pay for a car park for a couple dates
24. februar 2024
Besvarelse fra Stashbee
Hello Achyuttam,
Thank you for your positive review! We're glad you found our platform easy to use and cheaper than other car parks.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello yeoman!
Thank you for your review!
We are happy to hear that you had a quick and easy experience with our platform, and we appreciate your feedback.
Kindest regards,
The Stashbee Team
Brilliant platform
Brilliant platform to list any extra space we have and inturn also helpful for people looking for parking space or storage space. Easy process and everything is taken care by Stashbee, and with excellent customer services, there is no need to worry about anything. Thanks Stashbee
15. februar 2024
Besvarelse fra Stashbee
Hello!
Thank you so much for your kind review!
We are thrilled that you had a positive experience with our platform and that everything was taken care of by Stashbee.
We value your feedback and will continue to work towards providing excellent service and value to our customers. Thank you again for sharing your experience with us.
Kindest regards,
The Stashbee Team
Great service prompt instructions
Great service prompt instructions, very well organised
12. februar 2024
Besvarelse fra Stashbee
Hello Rebecca!
Thank you so much for your kind review! We are delighted to hear that you had a positive experience with our service, and we appreciate your feedback.
Kindest regards,
The Stashbee Team
Seems pointless
I don't see the point of this site.You contact someone who has listed a Garage and you very rarely receive any reply which makes you wonder if these are genuine ads in the first place
31. januar 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Christian,
Thank you for sharing your feedback with us, it is important to us that our customers have the best possible experience when viewing our spaces. We apologise for any inconvenience you may have experienced while looking for a garage space.
All of the listings on our platform are genuine listings created by users. We strive to provide a reliable and trustworthy user experience, and fell short in this instance.
We appreciate your feedback, as it helps us identify areas for improvement on our platform.
If you have any further questions or need help with anything else, please feel free to contact our support team via our email ‘support@stashbee.com’.
Kind regards,
The Stashbee Team
Simple to setup and straightforward!
4. januar 2024
Besvarelse fra Stashbee
Hello MB,
Thank you for taking the time to share your experience!
We're delighted to hear that you found the setup process simple and straightforward!
Kindest regards,
The Stashbee Team
good platform to make extra money
29. november 2023
Besvarelse fra Stashbee
Hello Izabel,
Thank you for your review!
We're delighted to hear that Stashbee has provided you with a good platform to make extra money.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello Danny,
Thank you for your kind words about our fast and efficient service!
Kindest regards,
The Stashbee Team
Very easy to advertise the space and…
Very easy to advertise the space and communicate to people interested.
Simple and easy website..the way it should be..highly recommended.
21. november 2023
Besvarelse fra Stashbee
Hello Aman,
Thank you for your positive review!
We're thrilled to hear that you found it very easy to advertise your space and communicate with interested Renters on our platform.
Kindest regards,
The Stashbee Team
A very good all-round service.
Easy booking process.
Reasonable prices.
Quick response to queries.
13. november 2023
Besvarelse fra Stashbee
Hello Adrian,
We appreciate your positive review!
It's great to hear that you found our team quick to respond to queries.
Kindest regards,
The Stashbee Team
It is okay.
It is okay.
I find the Management fee a bit high.
For me, it is too early to offer a full review.
Thank you
20. oktober 2023
Besvarelse fra Stashbee
Hi Kenneth,
Thanks for providing your feedback on our service so far!
We would love to hear your full review once the booking you received has been going for a while.
Thanks,
The Stashbee Team
Stashbee it’s self is a great platform…
Stashbee it’s self is a great platform and dealt with there services very professionally.
However there hosts need to be aware of the terms and conditions and consider what they have subscribed to.
16. oktober 2023
Besvarelse fra Stashbee
Hello Carly,
We appreciate you sharing your experience with us as it’s important to us that our customers are happy with the spaces on our platform.
We appreciate your feedback and will continue working to improve the communication between users and ensure all Hosts are aware of the T&Cs.
Thanks again,
The Stashbee team
Very convenient
Very convenient. I first tried to book a space which was labelled as confirmed by the host, but was then cancelled a few hours later which was very frustrating, but I was automatically sent £20 credit which pretty much covered an alternative parking spot, that whilst not as convenient, still worked out for me. Customer services responded very fast. If I could recommend one thing that I prefer about competing parking companies it would be that having a Stashbee app would have been so useful and it would have been alot more convenient than having to find the website and log in etc.. But it is not that big of a deal, just a suggestion! :) Would use again!
15. oktober 2023
Besvarelse fra Stashbee
Hello Beenboozled,
Thank you so much for your review!
We’re glad that you found our service to be convenient, and we appreciate the feedback.
We’ll take it into consideration, as we’re always looking for ways to improve our service.
If you ever have any further questions or suggestions, please feel free to contact our support team.
Thank you once again for choosing Stashbee!
The Stashbee Team
**UNAUTHORISED SITE***
**UNAUTHORISED SITE***
They will not do checks to see if the host actually owns the parking spot or garage, so hosts can and will tell you to park somewhere pretending to have ownership and just get you parking tickets.
Bit ridiculous to not do these simple checks
16. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi AB,
Thanks for taking the time to provide us with your feedback as a prospective Renter on the platform.
We do make tremendous effort to ensure that the availability and the validity of the listings advertised is up to date but in this case we fell short, we are always striving to improve our platform and our service so feedback like yours is incredibly appreciated.
Part of our mission is to ensure by booking through Stashbee, the money you pay for a space is protected can be refunded in situations like this. We have provided a full refund and applied some Stashbee credit.
We apologise again for the experience you had with this Host on the platform and hope you will give us another chance in future.
Thanks,
The Stashbee Team
Besvarelse fra Stashbee
Hello Ryo,
Thank you for your review!
We're glad to hear that you found our platform easy to use.
Kindest regards,
The Stashbee Team
Good website
Good website, easy to use, however no customer service phone number, so you have to go through a timely generic email process to communicate. Considering they take quite a chunk out of the rent, I consider this poor customer service.
Thanks for your reply, however I do not agree a ticketing system and email is more a efficient, it is long winded, and can take days/weeks of exchange to reach a conclusion, many give up as they don't have time. It may be good for the company as it helps keep staff cost down, however I do not see a reflection of that in the charges. A simple phone call where you can exchange instantly live in Realtime only takes minutes.
28. september 2023
Besvarelse fra Stashbee
Hi PJC,
Thank you for taking the time to share your experience. We are sorry you do not feel like we hit the mark with our customer service. We understand that the absence of a direct phone line may be inconvenient for some customers, and we apologise for any frustration this may have caused.
We switched to handling all customer issues primarily using the ticketing system and email to ensure we can efficiently and quickly handle customer issues with a very limited team size. We endeavour to respond to all tickets and emails within one working day.
Our ticketing system and email communication also allow us to keep a detailed record of all customer interactions and provide a more efficient system with a very limited customer service team size.
We really appreciate your feedback.
Thanks,
The Stashbee Team
Besvarelse fra Stashbee
Hello Sharon,
Thank you for your review!
We're delighted to hear that you found Stashbee to be an easy and efficient way to park.
Kindest regards,
The Stashbee Team
Registering with Stashbee and…
Registering with Stashbee and connecting with the service user/customer has been straightforward.
19. september 2023
Besvarelse fra Stashbee
Hello Yetunde,
Thank you for sharing your experience with us!
We're glad to hear that connecting with our customers has been straightforward for you.
Providing a seamless experience is our top priority, and we're thrilled that we could meet your expectations.
Kindest regards,
The Stashbee Team
Easy and efficient
Super easy to set up and I got my first booking within a week! Easy and prompt communication set up. Overall, very pleased, would recommend.
5. september 2023
Besvarelse fra Stashbee
Hello Elizabeth,
Thank you for sharing your experience with us!
We're delighted to hear that setting up your listing on Stashbee was super easy and that you received your first booking!
Kindest regards,
The Stashbee Team
Really easy to use app
Really easy to use app, has all the features you need and would expect.
5. september 2023
Besvarelse fra Stashbee
Hello Fraser,
Thank you for your kind words!
We're thrilled to hear that you find our app easy to use and that it meets your expectations!
Kindest regards,
The Stashbee Team
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