Starscope Anmeldelser 153

Ich habe Anfang Dezember 2023 mehrere Okulare bestellt und wollte sie direkt nach Erhalt zurücksenden.
Trotz mehrerer Anfragen nach einem Rücksendeetikett kam keins.
Das Okular hält nicht, was es verspricht und ist nicht halbwegs befriedigend am Handy zu befestigen.
Absoluter Mist!

Ich wurde mit einer Nachricht vertröstet, dass sie sich bei mir zum Problem melden. Ich hatte nach meiner Bestellung zeitgleich geschrieben, dass ich vom Vertrag zurücktrete. Nun kam es doch unerwartet noch mit Zollkosten! Ich weiß nicht, wie die Sache ausgeht....
Nun bat ich schon mehrmals mit Nachrichten und Fristsetzung um Rücksendeticket und Anschrift, wo es zurück soll (Es kam aus China). Ich hoffe, dass sie sich melden. Dann kann ich eine revidierende Nachricht schreiben.

This company needs investigating and closing down. Do not buy!
Poor quality products. I returned my parcel as they claim they offer full refunds - they don’t! They kept my money and the product!!! I returned the goods at considerable cost as it’s an oversees address. They have had £120 of my money… Will be contacting my bank to claw back money.

Hope I knew this page (trustpilot) exists would have not been robbed!
Bought one as a Xmas present for my son, which never arrived.
They are thieves! Don't buy!
What is above written was written by me some days ago ¿a week or two? and rated them with 1 star. Today (Jan 20/23) I have to change my experience to 3, as they wrote to me and sent me a new monocular for "free".
True that my son will not have it for Xmas present, but will get it.
Will wait it's arrival, but at least they were honest enough to contact and send a new one.
Thank you for reading

Meine Bestellung wurde bis heute nicht bearbeitet, der Geldbetrag für 4 Geräte wurde sofort eingezogen. Nachfragen zur Lieferung wurden bis heute nicht bearbeitet.
NICHT BESTELLEN... sondern einen seriösen Händler suchen.

Wish I had read the reviews prior to purchase
Customer service was excellent when I inquired here by purchase was
But I cannot get a response from them since I said there product was defective
Several emails sent without response

Terrible service. Ordered 2 items. Wanted to return one. Repeated requests were ignored. All my emails bounced back as undeliverable. DO NOT BUY FROM THIS COMPANY. THIS IS A SCAM.
They DO NOT stand behind their claim of quality customer service. I've been had!! Don't make my mistake.

Terrible company! I placed an order for their scopes on Dec. 1 as Xmas gifts. It took a phone call to get a tracking number even after several emails saying they were on their way & I could track my order. The first couple wks. every time we looked at the tracking info it said they were waiting for a label! When that message hadn't changed by Dec. 20 we sent an email to cancel our order. We continued to get emails saying they were on their way even though the tracking continued to say otherwise. After sending several emails telling them the tracking did NOT say they were on their way we asked to cancel our order. Since they charged us back in early Dec. & they continued to tell us our order was coming even thought we had canceled the order, we finally contacted our credit card company to have them not accept the charge. They did that & have recovered the money from the company. We continued to get emails saying our scopes were on their way & and we actually received them on Jan. 5 even though we had canceled & our credit card company actually got their money back. We refused the order & the post office will return the scopes. What an incompetent company this is!! DO NOT ORDER FROM THEM!!!
(How can Facebook continue to let sham companies advertise on their site?!!)

Starscope kam in Einzelteilen bei mir an. Unmöglich. Unseriöse Bearbeitung der Reklamation. Keine Antwort auf Emails erhalten.

Only very stupid people buy this product, so i say well deserved to lose your money.

If I could give this place a negative score I would. The product is maybe a 2 out of 5 With cheap pili plastic but the thing that really made me mad was the customer service. After looking at the ridiculous shipping time I ordered The exact same product from them on Amazon and spoke to customer service about returning that one when I received it and they said “ yeah that should be no problem “ then when I got it and actually tried to return it and get my refund they refused to even tell me how to go about doing that because information wasn’t on their website. they have been absolutely refusing to talk to me about anything other than giving me a discount on my next purchase for the past two weeks! they are honestly an untrustworthy selfish SCAM, trust the reviews and your gut and do not purchase from them.

Katastrophe!!!!!!! Totale Verarschung!!! Zumal es fürs s Gleiche, man sich günstiger Verarschen kann! Für das Gleiche, verschiedene Preise!

Absolut nicht brauchbar!!! 🤮🤮🤮

I paid £46.00 to Starscope and have not received anything except for an automated confirmation. This company is a scam and they cannot give me my refund. They steal people's money under the guise of a good products, yet they are just a bunch of scammers.

I would give them zero stars if I could. Do not buy from this company- all if the negative reviews are absolutely true! They take your money and never send your product- stay away!

Email the bbb. It took me a month to get my package. The bbb sent them 2 letters. They are very helpful.

I fell for it too.. Didn’t even think to look on Trustpilot, as when I queried best monocular online Starscope came up first and I thought great!
Item arrived quickly but it’s rubbish, lightweight, cheap plastic and no better at helping me see things farther away than my own eyesight.
Messaged company to ask to return, they sent me a message back saying Hope I’m enjoying my product and then nothing.
Was supposed to be a main Christmas present for my son but now it’s just a very expensive stocking filler!
Stick to Amazon and stay away from these thieves.

We received the monoculars just fine. The claims are completely bogus. These aren't even worth $10. They will not take them back. I have emailed many times. They are dishonest charlatans!

Wow! What a bunch of scammers! I ordered 2 starscopes from this fraudulent cie and never received anything; the order was placed on Sept. 19-20 2022, only received automated messages stating that my enquiry was being processed and then nothing...I noticed the New Jersey BBB (formal complaint) and warned Visa about these thieves.

Finger weg! Ich habe das Starscope Monocular und die Handyhalterung bestellt. Ich habe knapp 1 1/2 Monate darauf gewartet, wurde vom Support immer wieder vertröstet. Die Lieferung ging kreuz und quer durch viele Länder. Der Support geht nicht richtig auf die Fragen ein.Leider dann auch noch hohe Kosten bei der Abholung aufgrund des Zolls. Handyhalterung passt nicht mit dem Monocular zusammen und ist unbrauchbar.Die Firma ist nicht empfehlenswert.

Ich habe das Starscope Monocular Telescope G.1.1 mit Handyhalterung bestellt und werde bis heute mit DHL Lieferstationen (Hong Kong, Frankfurt, Zürich, UK usw.) durch den Support vertröstet. Anscheinend wird das Teleskop nach 3 Wochen seit der Bestellung nun am Zoll zurückbehalten. Diese Firma ist aus meiner Sicht nicht seriös, ich habe heute eine Meldung bei Ktipp/Konsumerberatung (DHL Verlauf) gemacht.