Stampit Anmeldelser 118

The website is easy to follow and easy to see what you want. The custom ordering process was super simple. The member of staff that helped to alter my image so that it would print correctly was easy to talk to and deal with. The payment gateway was easy to use. Production and shipping time was a lot faster than I expected. And the quality of the stamp printout itself is perfect. Honestly couldn't fault your company in any way. Every business should look at yours as a model business.

Very happy with the self inking 10mm stamp I ordered, the logo is really clear and prints well. Customer service was good, they responded quickly to a question I had. Delivery was also quick. Will use again and would recommend Stampit.

Customer services is excellent- instant response and went above and beyond to produce a stamp that worked well for me. Would highly recommend.

Brilliant, fast, responsive and helpful service from start to finish. I was genuinely blown away by how fast and helpful the service I received from Dwaine was. I would have no hesitation whatsoever in strongly recommending Stampit to others, and in fact, I already have. Thank you for providing such a great service in a world where this is increasingly unusual. Keep up the great work

Dean is very helpful and he gave precise recommendation. The quality of the stamp is good too!

Ordered a stamp and pad (stampit brand stamp). I said I needed it by the 1st of possible. I didn’t received a message to say this wouldn’t be possible, which I think I should have, because, they shipped this sooo late. I was like this definitely won’t come. To my surprise it arrived on the day I needed it luckily! Make sure you order in advance because these are made to order especially for you to be fair.
Stamp works very well but rubber pad could be thicker and cut out less roughly for the price.

Although I received confirmation of my order being shipped on the 30/08, Royal Mail are still waiting for the item from Stampit.

I spoke to someone days ago who said they will look into it and get back to me, they never did. Now they don't answer phone calls and they don't reply to emails.

Poor customer service. The only thing they have done correctly so far is taken my money!

I'm reluctantly having to resort to leaving a review in order for the company to return my emails/calls...as they have so far refused to do either.

I am waiting on an order and only want to be updated as apparently it is "shipped" but royal mail are yet to receive it...leaving my order in limbo somewhere.
My emails and web chats have been ignored and i have even been hung up on...funny, they were very responsive prior to taking my money.

I wouldnt be so miffed had i not spent nearly £150 on one stamp!
Please don't be one of THOSE companies that takes my money and runs.

...also, i understand the timing of my review (queens death) but i have been ignored prior to this so there is no excuse for palming me off if you were planning on using that as a reason.

First stamp was good second order big let down and 0 interest from the company in remedying the fault

As a business, we have now bought 2 personalised stamps and we couldn’t be happier with them. The stamps are of excellent quality and the customer service is always prompt and very helpful. Really happy with the service we’ve received, thank you!

i love my embosser, it works great and makes my prints look so much more professional. Stampit helped me with the design as well as any other questions or queries i had.

Thanks for everything i can't wait to use you guys again

Don't buy from this company. I purchased three different embossing stamps. All three gave a very uneven impression on the paper, one side of each stamp's design is faded, making the return address unreadable and the stamps unusable. I have showed videos of testing the embossing stamps on different papers, all under 120gsm. They only paid for the stamps to be returned to them after arguing for this. They have only offered that they will do their own test on the stamps when I pay for them to be returned. If they pass their tests then they wont give a refund. I dont trust this company, such poor customer service. In the response below they have said that I approved the new stamps before they were sent to me, this is not true. I never saw any videos, so I didn't have an opportunity to approve or disapprove what they were offering. I have now not received a response from them after many requests for a refund or credit for their website.

Excellent service. Plus sorted out a little issue with the stamp I received. Will use again and would highly recommend.

Very happy with the products and service. The stampers were spot on. Daniel was excellent. I highly recommend this company and I would use Stampit again.

Had a design issue with my order, gentleman I spoke to was friendly, courteous and dealt with the problem immediately and I received a replacement superquick. It is absolutely perfect. I have no hesitation to recommend Stampit to friends. Well done Stampit and many thanks!

Honestly the stamp isn’t great . I expected a better quality impression for £100 .

The stamp doesn’t print properly . It doesn’t fully reach the surface to make a full print .

The company is only blaming me and honestly being patronising.
But I have used self inking stamps many times before with no issues.
You press down it prints.

They also tried to blame the ink pads… I purchased the ink pads from them.

Flushed £100 down the toilet for a stamp that looks shoddy .

I do feel like this company doesn’t like taking criticism and instead of simply admitting it’s their mistake ( which that’s absolutely fine we understand) they blame the customer and do very little to resolve .

Fantastic service! Super quick and really good quality :) Will definitely use again - thank you!

We Simply love stampit, they have once again gone way beyond expectations to fulfil a large order for our business with a strict timeline. We have used them several times in the last 3 years and quality, professionalism is of the highest standard. Thanks Stampit.

- David B

Stay away from this company. They are truly woeful. I am 2 months into a transaction that is still incomplete. They sent me items that were aligned incorrectly and have so far refused to take them back in replacement for the correctly aligned items. I can’t believe this is still going on after 2 months...please use another company as these guys are clearly incompetent at best.

Edit: in the below reply from Stampit, I was not abusive in the slightest. I pointed out with screen shots of their site that at no point does the term ‘alignment’ refer to anything, it simply says ‘alignment’. I pointed out that a better phrase would be ‘alignment to paper’. They clearly see that as abusive, but that doesn’t surprise me given how rubbish they have been from day one to day 60 of this awful transaction. I will be going to trading standards now to report them.

Here is the alleged ‘abusive’ email that I sent to Stamp it.

—
Just as some advice (from
someone that designs websites and apps for a living) change the title to read ‘What part of the paper are you embossing?’ And have the answers read ‘top of paper/bottom of paper/left of paper/right of paper’. You could have an information icon next to the headline that once clicked opens a small dialogue box that outlines what it means in more detail but being specific upfront should negate the need for that functionality. Doing this will stop any future incidents like this as what you currently have is mystic and enigmatic.

I resent having to pay extra for something I don’t feel I am to blame for and the embossers I currently am in possession of I have no use for. I’ll happily return the 2 plates that aren’t as I was expecting in return for the ones mentioned. Plus you get some UX design advice for free, which I would normally charge an excess of the cost of the embossers.

J

—

You can clearly see this is in no way abusive.

Slight issue with the first order but they quickly rectified it and sent a new one which was delivered two days later. Really happy with my stamp! Thank you.