Ssephotovideo Anmeldelser 

I’ve had to cancel two orders with this company after never receiving the items nearly two months after placing my original orders. Good luck reaching their “customer service” department if you have questions. Do not order from SSE Photo Video. They will drag their feet on sending you the items you’ve PAID FOR, and that’s only if they ever bother sending them at all. Customer service is horrendous if you’re lucky to get a response from them. Trust me and the recent reviews and STAY AWAY. It’s not worth the hassle.

would not recommend this company, I placed two orders one on 6/28 and the another on 6/30 and today is 7/5 and I have not received my order nor a tracking number for my order. I have tried to call but no answer, I have received email correspondence but only to say that my order is still in process. I even asked for a estimated shipment date and they advised me that they could not commit. This is VERY poor customer service and a bad way to handle business. I would steer clear away from this company. I am highly disappointed.

I received a faulty product from SSE, they said I will have to pay for the return myself as I am at a new address. OK, fine. I sent it to them with the new address on the box and they then sent it on to the wrong address. I called them to explain the situation and they said that because whoever I spoke to failed to make a note of it, that it was now my problem. They also said they would be in contact, but I never heard from them again.

I made a purchase and was initially pleased with the product. I received an email asking to review my purchase and would receive a free 32gb sd card for doing so. It has been 3 months and I have yet to receive my free card. I have emailed seller twice to follow up and was assured it would be sent. Not here yet

This site offered amazing prices, they shipped on time. I ordered a camera lens for a Canon camera. The lens I received was for a Nikon camera. I double checked I ordered correctly and called the company. The voice message said please email. I emailed. Several days later I received an email saying please call. I had already called twice more while waiting for a response, and both times an automated message said please email. In short after two weeks of trying to exchange for the item I ordered, I was forced to contest the charge and return through that Avenue. I purchased from another company. In the end, I missed having the item on Christmas and was left feeling the prices they offer are in no way worth buying from them. What a hassle.

Bought a Gopro camera package. Included were the wrong size memory cards. No option to return just the cards in exchange for the correct size. I have the emails to show. Sent back everything and only got a partial refund. The claim was that some items were "not as good as new". Had I had the option to just return the cards I would have. I should have received a full refund period.

Purchased the Autel Evo drone combo with a 2-year warranty from SSE. After a year, one of my batteries went bad so I sent it back to SSE for a replacement. They tested the battery and said it was good. I debated with them that they should just replace it because it could be defective in certain conditions or temperatures, but they refused. So, they sent it back to me. I used that bad battery once just to test it again. It worked good. However, a month later, that same battery went bad while I was in flight. I almost lost the drone over water. Fortunately, the drone was close enough to shore, that we had to bring it down manually since it was not responding to the RTH button. My buddy (6'7") had to jump up to grab it. Luckily he did not cut his fingers from the spinning props. Anyway, I'm just going to buy a new battery since SSE failed to honor my 2-year warranty. I will never do business with SSE Photo and Video. If looking for a drone or other electronics, I recommend B&H, Droneworks or Carolina Dronz.

Great prices. They are very knowledgeable on their products. Bought a canon 7D. Love it.

Fast service! Great customer care!

Customer Service is the best
Lowest prices

Really impressed with the customer service and the delivery,would totally shop from them again!

I had recommence all my friend buy products from SSE for prices and good services.

My Canon telephoto lense came two days early and it's perfect! Small packaging which is nice (less waste) and everything works great!

Some of the best prices, great selection and super fast shipping. You cannot best this team.

I purchased a T7i camera (body only) and spare batteries from SSE for a great price. They followed up right away to personally make sure the order was correct and then shipped to Texas in time for "Friday Night Lights" football pictures. Great Price, and excellent customer service,

SSE photo & video makes false promises about “free” 32 gigabyte memory cards. I was supposed to receive one with my original order for “ calling to verify my order” and no card was sent to me. Then SSE photo & video solicited me for a positive review on Trustpilot “for ANOTHER free” 32 gigabyte memory card, again no memory card was received by me even after speaking with them twice about it. I don’t appreciate false promises with no follow through from a business after the sale has been made and my money has been spent.

best price found all over, good costumer service when i called

fast ,honest, these guys know there buisness

I purchased a DJI drone and accessory package through the customer service phone number. There was a small issue with one part of the package. SSI customer service department helped me work through the issues and made sure that the outcome was to my satisfaction.
I would definitely buy from again.

I bought a mavic pro drone and a bunch of accessories. I have been very pleased with my mavic pro drone and SSE’s customer service