Shipping takes a little while, I do not like to have to pay extra fee for returns when ordering online but their shoes are awesome
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have 6 pairs of Le Artiste shoes and sandals. I especially love the jeweled heels and velcro strap. because it's easier for me to put the shoes on and look fashionable. Additionally, the design work... Se mere
Virksomheden har svaret
I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Se mere
Virksomheden har svaret
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Kontaktoplysninger
West McNab Road 1001, 33069, Pompano Beach, USA
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Fremragende
437 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Spring Step Shoes
Hi there Lucia,
Thank you so much! ☺️
We’re thrilled to hear you love your pairs and that they’re a great fit.
👞👟👡👠👢
Your support truly means a lot to us! 💖
Spring Step Shoes
Customer Care Team
Besvarelse fra Spring Step Shoes
Hi there Susan!
Thank you so much for your wonderful review!🌟
We’re thrilled to hear that you find your sandals both comfortable and well-made.
Enjoy every step! ☺️
Spring Step Shoes
Customer Care Team
We had an amazing experience and will…
We had an amazing experience and will visit again
17. oktober 2025
Besvarelse fra Spring Step Shoes
Hi there Devika,
Thank you so much for your kind words! 😊
We’re thrilled to hear you had an amazing experience and truly appreciate your support.
We look forward to welcoming you back again soon!
Stay fabulous! 😎
Spring Step Shoes
Customer Care Team
Besvarelse fra Spring Step Shoes
Thank you so much for your kind review! We’re thrilled to hear that your exchange was easy and that you’re happy. Your feedback truly makes our day!
This is a great company have many shoes…
This is a great company have many shoes and boots
1. oktober 2025
Besvarelse fra Spring Step Shoes
Thank you so much for your kind words and continued support! 😊
We’re so happy to hear you’ve built such a great collection of our shoes and boots — it truly means a lot to us!
Besvarelse fra Spring Step Shoes
Hi Sheryl,
Thank you for your 5 star review.
We truly appreciate your feedback and are so glad to hear that Debbie was helpful and knowledgeable during your experience. We’ll be sure to share your kind words with her. 😊
If there is anything else we can assist you with, please don’t hesitate to reach out.
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
My new favorite shoe store
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have genuine leather shoe options, which are almost impossible to find for less than several hundred dollars. In addition, when I had a question about my order, I was able to call and speak to an actual human, not AI! Keep up the good work, Spring Step.
24. februar 2026
Besvarelse fra Spring Step Shoes
Hi EJ,
Thank you for your 5 Star review!
Your feedback truly means a lot to us, and we’re so glad to hear that you’re enjoying the details, style, and comfort of our shoes. It’s also wonderful to know that your experience with our customer service was a positive one.
We sincerely appreciate your support and kind words. If there is anything else we can assist you with, please don’t hesitate to reach out. 😊
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
My Collection
I've been purchasing L'Artiste shoes from Springstep for years...often 2 or 3 at a time. 5***** for colors and comfort.
24. februar 2026
Besvarelse fra Spring Step Shoes
Thank you so much for your wonderful 5-star review! 😊
We truly appreciate your continued support over the years and love hearing that you enjoy the colors and comfort of your L’Artiste collection.
It means a lot to us that you’ve made Spring Step a part of your shoe collection — especially when you’re adding two or three pairs at a time!
If there’s ever anything I can help you with, whether it’s style suggestions or sizing questions, please don’t hesitate to reach out.
Enjoy your beautiful collection! 👡✨
Besvarelse fra Spring Step Shoes
Thank you for your order and for taking the time to share your feedback, Allen. We’re glad everything looks good so far and hope you enjoy your new shoes. If you ever need assistance, our team is always here to help. 👟
Bianca
Spring Step Customer Care Team
Merchandise arrives fast
Merchandise arrives fast
Customer service is great staff takes great care of any issues that customer has and very fast and very professional
25. februar 2026
I have six pairs of Spring Step shoes
I have six pairs of Spring Step shoes, all different styles. Every one is comfortable, looks great, and lasts. I get tons of compliments whenever I wear them and friends have started purchasing as well.
22. oktober 2025
Besvarelse fra Spring Step Shoes
Wow, six pairs! We’re thrilled to hear that you love every style and that they keep you comfortable and stylish. Thank you for sharing your experience and for recommending us to your friends—it means so much.
We look forward to seeing which styles you add to your collection next!
Comfortable and cute
I had to send the shoes back at first because they didn't fit (typically I wear a 7.5 or 8, I had to go up to an 8.5). When I got the larger size, they were perfect. Comfortable and cute, I wear them almost every day.
29. januar 2026
Besvarelse fra Spring Step Shoes
Hello Ashley,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
My credit card was charged Twice and they cancelled my order
If I could give them zero stars I would. I ordered a pair of boots and they charge me twice my credit card. After that, I got an email saying that my order had been canceled. I called customer service and they haven’t given me my money back. BEWARE!
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Spring Step Shoes
Hi Marina,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been. Please know that we did everything in our power to assist you, including reviewing your order and working to ensure that any refund due was processed correctly.
If there’s still an unresolved issue, we encourage you to contact us directly so we can make sure it’s fully addressed. Your satisfaction is very important to us, and we truly appreciate your patience.
Horrible !
Horrible !! placed on order with them and they shipped it with FedEx. Driver dropped it off at the wrong house. First they asked me to walk around the neighborhood and ask my neighbors if they had the package. Than they made me wait an additional week to file a shipping complaint, and they would forward to FedEx while I had to wait 21 days to until FedEx made a determination. Word of advice you something from them online they don't want assume responsibility for their shipping.
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Spring Step Shoes
Hi Juan,
We are very sorry to hear about your experience, and we truly apologize for the frustration and inconvenience this situation has caused. We completely understand how upsetting it is when a package is misdelivered, and we are sorry this has been your experience with this order.
As we mentioned in our previous email, since you purchased FRS+PP, your case is being handled with priority and will be resolved as quickly as possible.
We truly value your feedback and appreciate you bringing this to our attention. If there is anything further we can assist you with, please do not hesitate to reach out.
Easy return and replacement.
29. januar 2026
Besvarelse fra Spring Step Shoes
Hello Vickey,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and we’re so glad to hear that your return and replacement experience was easy.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
The staff at the store is amazing
The staff at the store is amazing. So helpful in every way. I know I purchase more due to their suggestions.
28. januar 2026
Besvarelse fra Spring Step Shoes
Hello Deborah,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I’m so glad to hear that our staff has been helpful and that you’re enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Excellent customer service
Excellent customer service! I had a special order and I was informed about my order every step of the way! Will definitely buy from this company again!
27. januar 2026
Besvarelse fra Spring Step Shoes
Hello Jaz,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and I’m so pleased to hear that you had a great experience and are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Getting Spring in my Step!
I love the Ladies that work there. I love all the different styles of shoes. And I love the Sample shoes!!!! I get compliments everywhere I go! Spring Step shoes gives me that special spring in my step!!!
27. januar 2026
Besvarelse fra Spring Step Shoes
Thank you for your wonderful review! We’re so glad your new shoes are making you happy. Your feedback inspires us to keep delivering great styles and service. We truly appreciate you and can’t wait to help you find your next favorite pair.
Customer service
I love my shoes. I feel that there is always the possibility of something going wrong. A company should be evaluated on how they handle a problem not that there was a problem. I had an issue and Spring Step rates a five on how they handled it. I am completely satisfied
27. januar 2026
Besvarelse fra Spring Step Shoes
Hello Judith,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Besvarelse fra Spring Step Shoes
Hi There,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.