Shipping takes a little while, I do not like to have to pay extra fee for returns when ordering online but their shoes are awesome
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have 6 pairs of Le Artiste shoes and sandals. I especially love the jeweled heels and velcro strap. because it's easier for me to put the shoes on and look fashionable. Additionally, the design work... Se mere
Virksomheden har svaret
I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Se mere
Virksomheden har svaret
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Kontaktoplysninger
West McNab Road 1001, 33069, Pompano Beach, USA
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Fremragende
437 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spring Step has very well made shoes.
24. juni 2026
Besvarelse fra Spring Step Shoes
Hi J.,
Thank you so much for your wonderful 5-star review! ⭐
We're thrilled to hear that you’re enjoying the quality of Spring Step Shoes. We really appreciate your feedback.
If there is anything else we can assist you with, please don't hesitate to let us know.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Crappy shoes!
I would never buy another pair of shoes from this company. I purchased sandals and first time wearing them they were so slippery. I am a senior citizen and can not risk a fall. I contacted this company, they are horrible to deal with they do not care about your problem. It's your problem!! All they say is it is not a manufacturing issue , well they made these shoes and will do nothing for you. Do yourself a big favor go some where else. I paid $83.00 for these shoes and now will throw them in the garbage! These shoes are made like crap! BEWARE!!!!!
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Spring Step Shoes
Dear Camille,
Thank you for reaching out and sharing your feedback with us.
The safety and comfort of our customers are incredibly important to us, so we were very concerned to hear that your new sandals feel too slippery to wear.
Because these were purchased through one of our retail partners, their specific return and exchange policies apply. Since the 14-day return window has passed and the sandals do not have a manufacturing defect, we unfortunately cannot bypass their system to process a direct return or exchange from our end.
I know this is incredibly frustrating, especially since the shoes are brand new, and I am truly sorry we can't offer a different outcome. We really appreciate you bringing this to our attention, and we will share your feedback about the soles with our product design team
Laura
Spring Step Shoes
Customer Care Team
Spring Step Shoes are the most…
Spring Step Shoes are the most comfortable shoes I've ever worn.
24. juni 2026
Besvarelse fra Spring Step Shoes
Hi Shirley,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that Spring Step Shoes are the most comfortable shoes you've ever worn. Comments like yours truly make our day and mean so much to our team.
We appreciate your support and hope you continue enjoying your Spring Step Shoes for years to come!
Warm regards,
Yve
Spring Step Shoes
Customer Care Team
Shipping takes a little while
Shipping takes a little while, I do not like to have to pay extra fee for returns when ordering online but their shoes are awesome
24. juni 2026
Besvarelse fra Spring Step Shoes
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We're thrilled to hear that you love our shoes! We understand your concerns about shipping times and return fees, and we truly appreciate your feedback. We continually review customer comments like yours as we work to improve the shopping experience.
Thank you for choosing Spring Step Shoes, and we hope you continue to enjoy your new pair!
Spring Step Shoes
Customer Care Team
Store clerk was very nice and helpful
Store clerk was very nice and helpful! I love my new shoes and will be back.
26. maj 2026
Besvarelse fra Spring Step Shoes
Hi there Lorraine,
Thank you so much for your 5-star review! 🌟
We’re thrilled to hear you had a great experience at our Tinton Falls, NJ store, and that our team member was able to provide you with such helpful service. We’ll be sure to share your kind words with the store clerk — it will mean a lot to them!
We’re also so happy you love your new shoes and look forward to welcoming you back again soon! 😊
Spring Step Shoes
Customer Care Team
EXCEPTIONAL, ALWAYS!
Not only does Spring Step have QUALITY SHOES, their Customer Service is EXCEPTIONAL. I shall continue to do business with them and I highly recommend them to anyone looking for quality.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Spring Step Shoes
Hi Loretta,
Thank you for your 5 Star Review!
Your kind words truly mean a lot to us. We're delighted to hear that you've had a positive experience with both our shoes and our Customer Service team.
We greatly appreciate your support, your recommendation, and your continued business. Customers like you are the reason we love what we do.
Thank you again for taking the time to share your feedback! If there is anything else we can assist you with, please let us know.
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Comfort and Fashion, All In One
I have 6 pairs of Le Artiste shoes and sandals. I especially love the jeweled heels and velcro strap. because it's easier for me to put the shoes on and look fashionable. Additionally, the design work on all the shoes is very eye catching. The shape and stability of the heels is especially good for me at age 72. All the shoes look like gorgeous sculptures, and I am completely in love with them. I plan to order more as new designs become available.
26. maj 2026
Besvarelse fra Spring Step Shoes
Hi Susan,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and we're delighted to hear how much you enjoy your L'Artiste shoes and sandals. It means so much to us to know that the unique designs, jeweled heels, stability, and easy-to-use Velcro straps have made such a positive difference for you.
We especially loved hearing that you view them as "gorgeous sculptures." That is exactly the kind of artistry and craftsmanship we strive to bring to every style.
Thank you for being such a loyal customer. We look forward to sharing many more beautiful designs with you in the future!
If there is anything else that we can assist you with, please do not hesitate to reach out.
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Great comfort and quality.
25. maj 2026
Besvarelse fra Spring Step Shoes
Hello JMK,
Thank you for your 5 Star review!
Your feedback is greatly appreciated, and we're so pleased to hear that you're enjoying the comfort and quality of your shoes. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Very friendly and efficient with my…
Very friendly and efficient with my return and repurchase.
24. april 2026
Besvarelse fra Spring Step Shoes
Hi there Mary,
Thank you so much for your kind words and 5-star review! 🌟
I'm really glad to hear your return and repurchase process went smoothly and that you had a positive experience with our team. Your feedback truly means a lot to us, and I appreciate you taking the time to share it.
We look forward to assisting you again soon! ☺️
Spring Step Shoes
Customer Care Team
Besvarelse fra Spring Step Shoes
Thanks for the 5 stars, we appreciate the feedback!
I ordered 2 pair of shoes only to have…
I ordered 2 pair of shoes only to have one pair canceled by you all and that was very disappointing. The pair I did receive was very comfortable and that made the cancellation of my second pair even more disappointing. I do not usually pay this much money for a pair of shoes much less pay for shipping but I did this time and I don’t really feel like it was worth it.
25. april 2026
Besvarelse fra Spring Step Shoes
Hi Tina,
We're so sorry — a cancellation after you'd already placed your order and paid for shipping is genuinely frustrating, and we understand why this experience fell short of your expectations.
We're glad the pair you received was comfortable, but we know that doesn't erase the disappointment. Please reach out to us directly at service@springstepshoes.com so we can look into what happened and see what we can do for you.
We appreciate your honesty and hope to do better by you.
The Spring Step Shoes Team
This was my first time purchasing from…
This was my first time purchasing from Spring Step. I haven't worn the shoes out yet, but from trying them on, both pairs I ordered felt terrific. The styles are very attractive and fun. I will be checking the site out when I am looking for shoes in the future.
25. april 2026
Besvarelse fra Spring Step Shoes
Thank you so much for your kind words — and welcome to the Spring Step family! 🎉
We're thrilled to hear that both pairs felt great right out of the box, and we hope you love them just as much once you take them out for a spin! Comfort and style are always our top priorities, so it means the world to us that you're happy with your choices.
We'd love to have you back whenever you're ready for your next pair — there's always something new to discover. Happy stepping! 👟✨
Besvarelse fra Spring Step Shoes
Thank you for your 5 Star review!
Your feedback is greatly appreciated and we're pleased that you are enjoying your sandals. 😊
Speedy delivery to my sister in Utah
24. april 2026
Besvarelse fra Spring Step Shoes
Hello Joyce
Thank you for your 5 Star review!
We’re so glad to hear the delivery to your sister in Utah was speedy. Your feedback means a lot to us, and we’re happy you had a great experience. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Love all these shoes
Love all these shoes. Ordering is easy and delivery is as well. App is easy to navigate.
25. marts 2026
Besvarelse fra Spring Step Shoes
Hi Paige,
Thank you for your 5 Star review!
We’re thrilled to hear that you love the shoes and found the ordering and delivery process easy. It’s great to know the app has been easy to navigate as well.
We truly appreciate your support and look forward to having you shop with us again soon!
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
The boots have a very unique design
The boots have a very unique design! Love the different textures of material used.
25. marts 2026
Besvarelse fra Spring Step Shoes
Hi there Lynn,
Thank you so much for your wonderful 5 ⭐️ review!
We’re thrilled to hear that you love the unique design of the L’Artiste MARTINELA Boots.
The mix of textures and materials is one of our favorite features too — it really makes the style stand out!
We truly appreciate your support and hope you continue to enjoy your boots! ☺️
Spring Step Shoes
Customer Care Team
Besvarelse fra Spring Step Shoes
Hi there,
Thank you so much for your 5-star review! We’re thrilled to hear you had an easy experience. Your support means the world to us! 🌟
I love Spring Step Shoes
I love Spring Step Shoes! L’artiste is my go-to brand, consistent fit, high quality. Also exchanges and returns are very easy.
25. marts 2026
Besvarelse fra Spring Step Shoes
Hi Jeanne,
Thank you so much for your wonderful review! 💛 We’re thrilled to hear that L’Artiste is your go-to brand and that you enjoy the fit, quality, and ease of exchanges. Your support and kind words mean so much to us!
We can’t wait to help you find your next favorite pair.
Warm regards,
The Spring Step Shoes Team
Ordering was simple
Ordering was simple, quality, style and fit of shoes is perfect. Packaging was secure and delivered in great condition.
25. marts 2026
Besvarelse fra Spring Step Shoes
Hi there A!
Thank you so much for your wonderful 5 star review!😊
We’re thrilled to hear that your ordering experience was smooth and that you’re loving the quality, style, and perfect fit of your shoes.
It’s also great to know your order arrived safely and in excellent condition!
We truly appreciate your support and look forward to helping you find your next favorite pair.
We're here for you every step of the way!
👞👟👡👠👢
Spring Step Shoes
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.