Had a problem with my daughters car which had a warrenty with Spectrum. Contacted them and followed their instructions. Within 24 hours the car had been repaired and back in my hands, job done. Now te... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Had a problem with my daughters car which had a warrenty with Spectrum. Contacted them and followed their instructions. Within 24 hours the car had been repaired and back in my hands, job done. Now te... Se mere
Virksomheden har svaret
Spoke with a lovely lady from spectrum services today called Emily. The service I received today went above and beyond all expectations. Very polite and helpful and also highlighted things included on... Se mere
When had a problem with the car spoke to someone very quick but had to get the car to a garage just under 2 hours away from me if recovered had to pay for that myself and also if I took it to a local... Se mere
I was very pleased with the service from Spectrum. I had confirmation of the repair being approved much more quickly than I had expected. The adviser was Emily - she gave me very clear details of the... Se mere
Virksomheden har svaret
Spectrum Insurance Services provides a comprehensive suite of insurance products for the motor industry, including niche sectors such as Taxi and Leisure and Commercial Vehicles. Our products are supported by our market leading administration and claims handling services delivered from our Sheffield office. Spectrum motor clients have access to our Point of Sale marketing, a fully interactive Policy Registration platform – Policy Flow – that incorporates integrated demands and needs capability for insurance and consumer credit compliance.
Westthorpe Business Innovation Centre, Westthorpe Business Park, Killamarsh, S21 1TZ, Sheffield, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spoke with a lovely lady from spectrum services today called Emily. The service I received today went above and beyond all expectations. Very polite and helpful and also highlighted things included on my warranty I wasn't even aware of. This kind lady is a credit to your company. Absolutely delighted with the service received today. Thankyou again Emily.
The operater Emily was very helpful and understanding she dealt with my issues without hesitation and sorted out the issue that I had quickly
Lois was absolutely amazing!! Can’t thank her enough ❤️ - quick, friendly, efficient.
Spoke with Emily. Very polite, informative and helpful
Great service, Caller Linzie very helpful, precise and clear over outcome. Overall very satisfied
Had a problem with my daughters car which had a warrenty with Spectrum. Contacted them and followed their instructions. Within 24 hours the car had been repaired and back in my hands, job done. Now tell me where you can get that service in record time, with no fuss and expert customer service. Thats what I call exceptional first class service, what one would like to see more often. Well done Nathan and well done Spectrum

Besvarelse fra Spectrum Insurance Services
When had a problem with the car spoke to someone very quick but had to get the car to a garage just under 2 hours away from me if recovered had to pay for that myself and also if I took it to a local garage I would have to pay the difference in labour! Not happy with that at all? I thought paying a lot extra for warranty would make it easier to sort the problem I was mistaken
I hope that if you get through to Emily your problems will soon be solved, she is Brilliant.

Besvarelse fra Spectrum Insurance Services
Emily was very informative and helpful , along with all other members of staff I delt with regarding my claim

Besvarelse fra Spectrum Insurance Services
Slightly complex claim but was well supported by Linzi and we got there in the end.

Besvarelse fra Spectrum Insurance Services
Superb customer service - used several times now.

Besvarelse fra Spectrum Insurance Services
Both Becky and Emily were really good with advice and putting me at ease during this stressful time very professional well done to both of them😊

Besvarelse fra Spectrum Insurance Services
Spectrum have been absolutely brilliant with the issues i have been having with my alarm. Emily was so professional and made me feel at ease with the service she provided me thank you so much keep up the great work

Besvarelse fra Spectrum Insurance Services
Spoke to Emily, who sent across the documents for the warranty provided. Was very polite and helped very quickly. I also asked for a specific query regarding the policy which she was able to explain very clearly and swiftly. Great customer service skills.

Besvarelse fra Spectrum Insurance Services
I was very pleased with the service from Spectrum. I had confirmation of the repair being approved much more quickly than I had expected. The adviser was Emily - she gave me very clear details of the garage's analysis, and answered my questions. Emily also explicitly said what the cost of repair was, and that we definitely did not have to pay anything as it was all covered by Spectrum. I am very pleased and satisfied with the service received.

Besvarelse fra Spectrum Insurance Services
Emily was fanatic dealing with my situation and understood everything and made me feel at ease. Thank you so much!

Besvarelse fra Spectrum Insurance Services
Initially I found it very difficult to get hold of someone. I used the callback option and never received a call, so had to call twice more.
When I eventually got a call back, I spoke to Lois who was absolutely brilliant. She was really helpful, very supportive and took the time to talk me through the process and explain exactly what I needed to do!!

Besvarelse fra Spectrum Insurance Services
Spoke to Daniel who dealt with my claim efficiently. Would recommend!

Besvarelse fra Spectrum Insurance Services
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