@SPATZWEAR Anmeldelser 

I placed an order on the website, and the products perfectly meet my expectations. They are exactly what I was looking for.
I also had to contact Spatzwear's customer service regarding an item. I received an immediate response, and a solution was quickly found. Thank you very much for your excellent customer service!
I will definitely remain loyal to the brand for my future purchases.

What really made my experience great is that I received quick response and professional help. The customer service person was really helpful and solved my problem without delay.
I absolutely recommend spatzwear.

Not only is the product itself outstanding (I bought the Pro Stealth Overshoes, which blow the competition out of the water), but the customer service is second to none. They kept my feet and calves warm and dry for a 40 mile outing.

I initially emailed with concerns about how difficult they were to put on and how tight they felt once on. Within just five minutes, I had a reassuring response explaining that this was completely normal. They even followed up afterwards to check how I’d got on with my first use.

An exceptional product backed by genuinely outstanding customer service. Highly recommended!
I was lucky enough to get them in the sale, but they are well worth the full price.

Just had my first ride in my new Pro Stealth Overshoes. Fantastic; feet were nice and toasty and really comfortable. Tight to get on, but once setup the low profile means no annoying crank rub. Now going to have to look at a glove update so my hands get the same treatment! Plus, support from the Spatz team when I had an order query was first-rate. Really quick and helpful response. Thanks guys!

My Aquasockz overshoes were damaged and I had no ability to send it for crash repair service.
So Spatz simply offer me to replace my damaged overshoes with the new ones freely!
Great service, quick responses and very kind customer support!

Honestly the best customer service you could get like being in a shop with the person item came next day good quality

Purchased a pair of Shield Lite glasses in the recent sale but had real difficulty trying to swap the lens over. Fortunately the customer service has been fantastic, with various alternate suggestions, direction to a how to video and a replacement sent out express before I had even packaged the original for return. The lens swaps easily, excellent fit and I can’t wait for a little sun to try them. Also just purchased a Wintr jacket, just fantastic. Everything I have purchased from Spatz over the last couple of years has been incredible quality and design. It really feels as though real cyclists are putting their experience into the products.

I've bought many items from Spatzwear because I'm impressed with the quality – their customer service is equally impressive, very friendly, and accommodating. Any problems are resolved quickly and easily. I can wholeheartedly recommend Spatzwear!

I have dozens of pieces of spatzwear kit and rate them all very highly. Had an issue with stitching in the stuff sac of a new Atak pak jacket and had instant response from customer service and a replacement agreed and dispatched immediately. Thank you.

I have used Spatz numerous times over the past 5 years and every experience has been first class. The quality of cycling clothing is excellent and very comfy and this coupled with excellent customer service I wouldn’t pick another company now.

Products that just work. Every product I have bought over the last 5+ years has just worked, no faff, no questions I can just get on with my ride and not think twice about any of my Spatz kit. When I've had to deal with customer service they have always made sure I was back riding ASAP.

They are my favorite cycling brand, they make the best jerseys and the squadron jersey is my favourite, the skin suits are the fastest I've worn. The customer service is so brilliant, they reply to my messages nearly instantly on Instagram and are always super helpful. I've told all my mates about them.

Firstly, the quality of products is first class.
I recently ordered some items which didn't fit and they have been sorted out very quickly. Great to deal with a person rather than AI, that makes all the difference these days. Thanks Jonah!

This company has one of the best customer support centers I've encountered. They are super reactive and very helpful when you have issues with your order.
I wish more companies would take them as an example.

I had a great experience; my items came through, but with a slight issue.
I contacted customer support who worked out how to get things sorted really quickly and with the minimum of fuss.

I'll be back.

SPATZ is well know for being fantastic Kit.!! And that statement is genuinely true, designed by proper cyclist in the roughest of weather.

But what really make’s SPATZ stand out and the real reason it’s now the only kit I’ll buy is the customer service.

Phil in the customer service department couldn’t have been any more helpful when I got in touch to enquire about the company’s service for repairing damaged SPATZ products!

I had a small issue with my skin suit and Phil was incredibly helpful and sorted everything out quickly and without any fuss. The kit is great, but the customer service was genuinely excellent. Would definitely recommend and I’ll be buying more in the future.

Review

Stellar customer service and an amazing product! After crashing at a local crit, I damaged my Spatz windsock. I opened a case with Spatz, and when they confirmed it couldn’t be repaired, they replaced it without hesitation.

Their crash-damage replacement service is absolutely second to none. Fantastic support from start to finish — highly recommended!

Fast delivery and great customer service. The quality of the garments is top level, I will certainly be buying more in the future

I've had several garments from Spatz, all great. On the occasion I had a faulty garment the customer service was excellent in replacing the piece of clothing. Highly recommended for quality garments and great customer service.