Soundtrack Anmeldelser 

I give this a 5 star rating because I actually don't have to think about the service at all and requires little to no maintenance.

We come into the office each and every day and the music is playing and it turns off at the end of the day. We customise our playlists and have some seasonal playlists as well.

It really is just a simple service where the lack of interaction with it is the point and the benefit.

I like the selection of content, however it would be nice to be able to filter out explicit lyrics on most content selections.

This system works!! Great mix of music, and it's a true "set it and forget it" for the busy days, but still offers the flexibility of dialed in playlists for special event days.

My brand is awesomely playing music because of Soundtrack Your Brand. Constantly protecting me as it gives me playlists that I want and need!!! Great to gave in any business.

Before the pandemic, Soundtrack was a great way to bring licensed music to our cidery tasting room but unfortunately with restrictions on our business there isnt much use for this service. Hopefully one day we will need to use Soundtrack again.

very good but could have more diversification in the songs

Overall it's a great product. Sure there are always things you can improve like the amount of music titles and the variety. We know it is the business version of spotify but maybe it could be more like the original product in terms of usability and playlist variation and duration. However 5 Stars. :)

I really wish I had a way to play my curated soundtrack on a schedule using Sonos. I love the content just have to make sure I turn on and turn off the music.

Overall we love the service and we routinely receive compliments from customers in the store as to the music selection. We would like to see more selections in the genre of Enya, Lorena McKennitt etc.

Excellent music to chose from.

Thank's

Why does your service add songs when I import my Spotify playlist for my commercial business. I don't like your taste in music. I want only my songs in my playlist. I guess I won't keep your service if I can't have exclusive edit rights to the playlists I create. Screw your algorithm.

Have only given 3 stars due to the fact that SYB advertised we could drop and drag our existing Spotify playlists over (which we can) however it only finds perhaps one half of our playlist! SYB then adds what it believes are similar to what we just bought over. Incorrect. Upon creating an 80's soundtrack by dragging an 80's soundtrack from Spotify, SYB found about 56% of the tracks and then ended up adding tracks from all decades.

I have read through some reviews and responses from SYB and SYB mention a new product they are working on. Will this be a software update to existing or will we be coerced into a new product? That would be a shame as the literature of which we purchased the product on lead us to believe that we could create our own soundtracks.

Extremely disappointed with the customer service received during a difficult time...

I have been a paying customer on a monthly subscription since 2018. Just last week, due to the Coronavirus outbreak, by business had to close down for the safety of the public and my staff. Therefore, we had to stop using the service immediately. Payment is taken in advance for the period of service; I contacted Soundtrack Your Brand on the day that payment was due to be taken, explaining that unfortunately by business had to close and so I will not be using a single days worth of the paid for service, and wished to cancel immediately. Their response was that they'd already initiated payment and so there was nothing they could do. To add insult to injury, they instead offered 50% off the next 3 months payment so they could keep funds coming in from me!!....despite the fact I'd explained that my business would be closed for the foreseeable future!

I'm a small business in retail that is really going to struggle in this period we are going through and I have been offered zero empathy by Soundtrack your brand. I have had to cut back in all areas and all other suppliers have been really understanding and helpful.

Soundtrack your brand have not looked after me as a customer and chosen to keep my money despite the fact I am not able to use the service.. I would never treat my own customers like this. Surely, there should be a 14 day period regarding subscriptions to cancel & refund should events such as these happen. It is certainly something I'll be looking into should the company not choose to help a long standing customer. It gives me no reason to continue the service once things go back to normal!

My client has 3 locations, all bars or cafes. His staff curates the music. The Auto DJ function is horrible for them as they want to queue up shorter playlists that they have spent hours putting together in Spotify. Sometimes they want to go with a single song and cannot due to the shortcomings of your app. They haven't even used your playlist creation as it does not allow individual song choices.

I suggest the following:
1. An option to turn off the Auto DJ function
2. Allowing search and play for individual songs
3. Playlist creation via individual songs

I realize that you originally designed the app for retail locations, but different businesses have different requirements.

I loved the service until 6 days before my 30 day trial ended, they charged my card $291. Wasn’t expecting that and it overdrafted my account! Very frustrating. Will not be continuing service because of the unreliability.

This has been the best commercial music experience I've had in my 17 years in the business. Great job!

Soundtrack has proven to be an easy to implement service which is reliable and has nice features for our venues (management via web and app plus playlist scheduling).

Super Danke .... Thank you for the music ...