It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We’ve been using soundtrack for a few months now for our hospitality business. Our favourite genre is acoustic hits. The music gives beautiful ambience to our venue, and almost every day a customer... Se mere
I have been very happy with Soundtrack overall. The playlist selection is excellent, and both the controller and mobile app make the system very easy to manage in a business environment. The exp... Se mere
Virksomheden har svaret
Creating playlist for Holiday was never been easier. Please add more theme for different time; morning, afternoon, evening and night. Different genre will be better; Pop, Rock, jazz, etc. More option... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Soundtrack is the world's leading music streaming service built specifically for business. Founded by Ola Sars, co-founder of Beats Music, the platform empowers global brands to stream music legally and strategically in commercial spaces. Soundtrack is currently used in 73 countries by global companies such as Uniqlo, Dr. Martens, Four Seasons, Kiehl's, Joe & The Juice and Tag Heuer. With a catalog of more than 125 million tracks, tools for playlist control across multiple locations and built-in licensing compliance, Soundtrack helps brands deliver consistent, emotionally resonant experiences while protecting artist rights.
Kontaktoplysninger
Gavlegatan 16, 113 30, Stockholm, Sverige
- support@soundtrack.io
- soundtrack.io
3,5
Middel
285 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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this is really fake company
this is really fake company . once you give your card details . after finishing subscription they will charge to your card . be carefull about before you put any card details they will not refund as well . they will not contact you by phone . you can not contact them by phone . pl be careful
10. januar 2020
Uopfordret anmeldelse
Besvarelse fra Soundtrack
Hi Pinal,
We apologize for any misunderstanding regarding the price of our service. When you sign up for a 30 day free trial and choose to continue using the service after the trial period is over, you will be charged monthly until you cancel your subscription.
If you've been charged within the trial period or after you've cancelled your subscription, we would be more than happy to look into it and refund you.
Please reach out to us at support@soundtrackyourbrand.com and we'll sort this out!
Andreas
The Soundtrack Your Brand team
Besvarelse fra Soundtrack
Hi there,
Thanks for leaving some valuable feedback! Are there any specific controls on our website that you're referring to?
Andreas
The Soundtrack Your Brand team
Great music for our reception area
Great music for our reception area. Keeps our clients happy.
16. december 2019
Cant get ahold of support
Cant get ahold of support. zero help.
13. december 2019
Uopfordret anmeldelse
Besvarelse fra Soundtrack
Hi Brendan,
We have replied to your inquiries both on email and on Facebook, have you had a chance to see it yet?
Our support is open between 9 am and 5 pm Central European Time (CET) and since you reached out to us at about 9 pm, we were unfortunately unable to respond right away. Please get back to us when you can and we'll gladly help you out!
Andreas
The Soundtrack Your Brand team
Great choice!
9. december 2019
Do you all realize a licence is…
Do you all realize a licence is required in the UK to play any music from Soundtrack Your Brand. As we were mis-sold this music on the understanding that all licences were taken care of, but have come a cropper with PPL and PRS with 50% penalties on top of last years licence fee for not having a licence.
We are now in the process of fighting this through Section 75 with Barclay's Credit, who have taken up our case.
6. december 2019
Uopfordret anmeldelse
Besvarelse fra Soundtrack
Hi Fiona,
We’re sorry to hear that you feel mislead about the licensing aspect of our service. We do our best to inform about the necessity of paying public performance fees to local performing rights organizations (e.g. PPL and PRS) both on our website (https://www.soundtrackyourbrand.com/licensing) and in our general terms and conditions, which constitutes the contract between you and Soundtrack Your Brand (https://www.soundtrackyourbrand.com/legal/general-terms-and-conditions).
As stated on our website and our general terms and conditions, customers are required to pay public performance fees and/or royalties to performing rights organizations when using our service outside of the US and Canada.
You can also find more information about this here: https://help.soundtrackyourbrand.com/hc/en-us/articles/115002049632-Play-music-legally
We would love to look into your case and help you out, please reach out to us at support@soundtrackyourbrand.com and we'll take it from there.
Andreas
The Soundtrack Your Brand team
Decathlon Barkarby
very satisfied from the service and we have been using the scheduled music and it is working well
27. november 2019
+++ Soundtrack Your Brand +++
Easy to administer, Great music variety, End User friendly, Intuitive usage of app, flexible, great value for money, SONOS integration
25. november 2019
I wish I could be a little more…
I wish I could be a little more specific in narrowing the music played, but I do see the selection improving over time. It is overall the easiest of the business music services we have had or looked at, and it doesn't require you to buy equipment. I would recommend trying it.
18. november 2019
Professionally managed playlists keep…
Professionally managed playlists keep your client or employees happy 365 days per year.
18. november 2019
Besvarelse fra Soundtrack
Hi Ozzie, we have plenty of music based on business types, please reach out to support@soundtrackyourbrand.com if you need any assistance navigating the product.
very good customer support service!
very good customer support service! good compilation of music in very affordable price.
18. november 2019
Truly a great product!
Truly a great product, ease of use, 99.99% uptime
Great fast support, easy to use and large range of music if not the biggest out of all the music services we have tried.
18. november 2019
Not Bad
Not bad although there could be a little more variety of music available. I asked for a Flamenco playlist, but they didn’t seem to know what Flamenco music was.
12. november 2019
I’d like to see more cross over…
I’d like to see more cross over availability in song choices when I’m curating a playlist in Spotify. Is there a possibility to search by Artist and then pick a playlist off of that? What about Mood Playlists like you have for Spotify?
11. november 2019
Besvarelse fra Soundtrack
Hi Monica, you can create soundtracks both by searching for an artist as well as by mood. Check out these help pages for more info:
https://help.soundtrackyourbrand.com/hc/en-us/articles/360017775051-Create-a-soundtrack
https://help.soundtrackyourbrand.com/hc/en-us/articles/115002041391-The-music-in-Soundtrack-Be sure to contact support@soundtrackyourbrand.com if you have any trouble!
Great addition to our distillery…
Great addition to our distillery tasting room atmosphere!
11. november 2019
Works like a charm!
4. november 2019
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