I [an English based backline tech.] was looking for a particular item, ['Talon' guitar stands by Shubb,] and this great shop had the last few. I had easy communication with the people here, all very h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Recently placed an order with Soundshop,It was concert ear plugs that I needed for Metallica on Friday.I was worried i wouldnt have them in time but they arrived today.Exceptional service thankyou ver... Se mere
I'm a repeat customer with the Sound Shop and it's the exceptional service that brings me back everytime. They are always courteous, knowledgable, helpful and friendly and go out of their way to deliv... Se mere
Virksomheden har svaret
I was looking to buy a new electro acoustic guitar and the selection here was fantastic. The staff were very helpful, nothing was too much trouble and I was offered loads of guitars to play both acous... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Ireland’s Favourite Music Store! The Sound Shop in Drogheda Co. Louth has been supplying musicians, both beginners and professionals from all over Ireland for more than 54 years We sell guitars, pianos, keyboards, amplifiers, battery operated speakers, pa systems, lighting equipment, brass and woodwind, music books, violins, ukuleles, cables and accessories
Kontaktoplysninger
11, East Coast Business Park, Matthew's Ln, Lagavooren,, A92 XV26 , Drogheda, Irland
- 0419831078
- info@soundshop.ie
- soundshop.ie
4,6
Fremragende
329 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hassle free
25. januar 2024
Besvarelse fra The Sound Shop
Hi Breda ,
Thank you very much for your review and comments. They are very much appreciated
Adam
Ordered a piano and received incredible…
Ordered a piano and received incredible service. Very responsive and provided plenty of updates trying organise delivery.
24. januar 2024
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi Keanni,
Thank you very much for your review and comments. They are very much appreciated
Adam
5 days just for an order to even be…
5 days just for an order to even be processed, terrible customer service, no interaction at all, definitely will never use agai.
13. januar 2024
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi Eamon,
I am very sorry about the delay with your order that you made on 14th January. We ran out of that book but got some more into stock and it was sent to you on 19th January so you you should receive it soon.
Adam
Rang because item was out of stock and…
Rang because item was out of stock and to let me know when it was due in.
29. december 2023
Besvarelse fra The Sound Shop
Hi Herbie, I hope that your are enjoying your order. Thank you very much for the review - very much appreciated
Adam
Next day delivery .
Next day delivery .. what i ordered was out of stock the guys rang me up and offered me alternative stock instead which was very helpful and appreciated. Great costomer service. Will shop here again. Highly recommend.
1. januar 2024
Besvarelse fra The Sound Shop
Hi Craig,
Thank you very much for the review and generous comments. They are very much appreciated
Adam
Superb company to deal with.
Superb company to deal with. Shipping was alot quicker than I anticipated, my bodhran was extremely well packed and arrived in perfect condition.
1. januar 2024
Besvarelse fra The Sound Shop
Hi Graham,
Thank you very much for the review and generous comments. They are very much appreciated
Adam
Besvarelse fra The Sound Shop
Hi Donal,
Thank you very much for the review and comments. They are very much appreciated
Adam
Besvarelse fra The Sound Shop
Hi Michael,
Thank you very much for your review and comments. Very much appreciated
Adam
Excellent service
27. december 2023
Besvarelse fra The Sound Shop
Hi Catherine,
Thank you very much for your review and comments. They are very much appreciated
Adam
Besvarelse fra The Sound Shop
Hi John,
Thank you very much for your review and comments. They are very much appreciated
Adam
Besvarelse fra The Sound Shop
Hi Abraham,
You placed your order on 27th December 2023. The couriers were back on 28th December and your order was dispatched that same day and was received by you on 29th December 2023.
In fairness, I would say that we did quite well considering that it was during Christmas
Thank you for your comments
Adam
Excellent company prompt delivery
Excellent company prompt delivery. They even rang me to tell me I had ordered the same 3 items twice and refunded my money. Great touch. Cheers
11. december 2023
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi James,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Excellent customer service
I popped in to buy a guitar as a present with no knowledge.
I was assisted by Jonathan who listed to what I was looking for and guided me through the options based on the parameters I gave him.
He was thorough, patient and kind and took took time for me to make my decision. He assisted me further in making sure the instrument was in tune and getting the accessories I requested to accompany the guitar and ordered a song book that I been looking for.
I couldn’t recommend Jonathan or the Sound Ship more.
9. december 2023
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Thanks KellyAnn,
That is really appreciated - hope to see you at the shop again!
Adam
Great customer service
Great customer service. I had an issue with item I was looking for being out of stock and Adam had it sorted straight away. Next day delivery! Fast,friendly and efficient.I would give another 5 stars If I could.Thanks The Sound Shop.ie
8. december 2023
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi,
Thank you very much for your review and generous comments. They are both very much appreciated
Adam
Very poor customer service
I ordered some items which were shown as being in stock. After 4 days when there was no sign of anything arriving, and no facility to track delivery, I rang to enquire about the order. The person who answered the call had no information so took my details for someone else to call me back. I received no phone call by the end of that day. I rang again the next day and was told that the items weren't actually in stock and it would take a number of weeks. I cancelled the order. I had made the conscious decision on this occasion to use an Irish online retailer if they ha what I needed. I will be sticking with Thomann from now on, where the service is always reliable.
26. november 2023
Besvarelse fra The Sound Shop
Hi Sean,
Apologies that you had a bad experience. If you check out our other trustpilot reviews, you will see that this is not typical.
Sorry that you feel that your business has to go abroad - I believe that they will charge you €15 to send it here which is more than half of the value of the order placed with us, so its bound to cost you alot more in the end.
But again, apologies that we were not able to supply the sleigh bells that you were looking for on this occasion
Adam
Speedy delivery
Speedy delivery, when an item wasn't available they gave me a more expensive one for the same price
26. november 2023
Besvarelse fra The Sound Shop
Hi Kathryn,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Happy experience
Availability of items..delivery a bit slow but arrived in time..price matched overseas suppliers prices..items of v good quality.
25. november 2023
Besvarelse fra The Sound Shop
Hi Anthony,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Very Prompt Delivery Service
Very efficient delivery service and product exactly as ordered.
25. november 2023
Besvarelse fra The Sound Shop
Hi Eddie,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Visited the Sound Shop for the first…
Visited the Sound Shop for the first time today 17/11/23. I bought a Tenor Ukulele. I was looked after by Jonathan. What a gentleman. His knowledge and expertise was first class. He went out of his way to look after me. A great experience. I'll be back
17. november 2023
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi Colm,
Thank you very much for your review and generous comments. They are very much appreciated
Adam
I ordered books and whistles from the…wonderful service and follow up
I ordered books and whistles from the sound shop, it was simple and easy to order on line
One book came but the rest of my order didn't
When I called and expressed my concerns, Jonathon was so helpful, patient and kind and the issue was resolved.
It's so nice to meet people Who care and take the time to listen and talk with you.
Thanks again Jonathon and everyone in the sound shop, I highly recomend them and I'll be ordering again from them
11. november 2023
Uopfordret anmeldelse
Besvarelse fra The Sound Shop
Hi Geraldine,
Thank you very much for your review and generous comments. They are very much appreciated
Adam
Dette er Trustpilot
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