We purchased a full pallet (150 bags) of wood pellets for our stove. The ordering process was straightforward, communication was good, and the delivery arrived as agreed. The pellets were well packe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great value and product. No complaints there. An issue with the delivery company meant it was three days later than scheduled. Nobody's fault but bit annoying. I was asked to be honest....
Price and speed of delivery. Third time of ordering, and expect to use again each winter, main challenge is deciding whether to buy half or whole pallet. Converting wood burner to use a mix of coal... Se mere
Virksomheden har svaret
This was the first time I have ordered from Solid fuel Hub. They offer a great service, kept me updated with the order and have a pro active approach to customer service to resolve an issues. Will def... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Solid Fuel Hub is one the UK's leading suppliers of Smokeless Fuel, Firewood, Wood Pellets and Coal Bunkers. Fast Delivery across the UK . We are your one stop shop for smokeless fuel, house coal, logs and wood pellets at low prices. Our simple website and ordering system means you can shop quickly and easily to get fast, reliable, quality consistent solid fuel to your home. We deliver palletised solid fuel across the UK including the Highlands and Islands.
Kontaktoplysninger
Cheeklaw Centre, TD11 3EL, Duns, Storbritannien
- 0808 196 8713
- hello@solidfuelhub.co.uk
- solidfuelhub.co.uk
4,4
Fremragende
43 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Solid Fuel Hub
Many thanks David, we do try to offer great value for money. Enjoy your logs
Besvarelse fra Solid Fuel Hub
Thank you so much for the recommendation
The best to yet.easy to order,prompt…coalman
The best to yet.easy to order,prompt delivery and a nice man who delivered it
25. februar 2026
Besvarelse fra Solid Fuel Hub
Great to hear you found the service so easy from ordering to delivery. Hope to see you again Margaret. Thank you for your custom
Great delivery
Great delivery - exactly what i wanted delivered exactly where i asked - great service
4. marts 2026
Besvarelse fra Solid Fuel Hub
Thanks Richard for the great feedback on our service
All bags were saturated with water
All bags were saturated with water
Bottom bag was so bad it was just mush
I have used before and was happy but after this will not use again
3. marts 2026
Besvarelse fra Solid Fuel Hub
Hi James, we're really sorry to hear about your experience. This definitely isn't the standard we aim to provide. We truly appreciate you using us before and we're disappointed that this order let you down. Thank you for bringing this to our attention; we have your order details and will be in touch.
Great company
Great company. We always buy our wood pellets from here. Any problems are always sorted quickly.
21. februar 2026
Besvarelse fra Solid Fuel Hub
Thanks Maria for your continued custom, it is much appreciated
Hotmax heat logs
Ordered at a good price and delivered with in a week. Easy transaction, Wonderful service.
20. februar 2026
Besvarelse fra Solid Fuel Hub
Thank you Mandy for your wonderful feedback on our service.
prompt service and good quality
24. februar 2026
Besvarelse fra Solid Fuel Hub
Thank you very much for the great feedback.
Besvarelse fra Solid Fuel Hub
Thank you Karen, we really appreciate this review on our service
Fast, efficient service
Great choice of fuels at good prices with very fast service and delivery.
20. februar 2026
Besvarelse fra Solid Fuel Hub
Thanks Sophie for the great feedback
Besvarelse fra Solid Fuel Hub
Thanks Richard, if there is anything else we can do to acheive 5 stars then please let us know
Besvarelse fra Solid Fuel Hub
Thanks Keith, we certainly try our very best
Besvarelse fra Solid Fuel Hub
Many thanks Mr Foster
Besvarelse fra Solid Fuel Hub
Thank you Doreen.
Product description good
Product description good, really happy with coal ,good heat for long periods.delivered on time with well wrapped pallet.
16. februar 2026
Besvarelse fra Solid Fuel Hub
Thank you Susan for the feedback, we really appreciate it
Besvarelse fra Solid Fuel Hub
Thanks Richie, we're pleased you found it easy to order and value for money
Price and speed of delivery
Price and speed of delivery.
Third time of ordering, and expect to use again each winter, main challenge is deciding whether to buy half or whole pallet. Converting wood burner to use a mix of coal and wood has been useful.
15. februar 2026
Besvarelse fra Solid Fuel Hub
Thank you for taking the time to feedback. We really appreciate your custom
Besvarelse fra Solid Fuel Hub
Thank you, really appreciate your feedback
Excellent product, service, price.
Efficient, helpful, good price, great product delivered well wrapped and with very helpful drivers. On a good day (or with a little encouragement) they might take an empty pallet back.
10. februar 2025
Uopfordret anmeldelse
Great service and quality product
I ordered half a pallet of roastie toasties wood briquettes from Solid Fuel Hub and the service was fantastic , from ordering online to taking delivery was easy. Tracking was provided when pallet was shipped and it was literally here the next day. Fantastic service and a quality product at a very competitive price . I would recommend Solid Fuel Hub , And I will definatly buy again off them.
7. januar 2025
Uopfordret anmeldelse
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