I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Se mere
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Se mere
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Kontaktoplysninger
Sydafrika
- solencostore.com
4,8
Fremragende
636 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Solenco 5L Low Energy Dehumidifier
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important documents started feeling a bit soft and suspiciously damp.
Fast-forward to now: the office is dry, comfortable, and my husband is thrilled. In fact, he’s so confident in the dehumidifier’s abilities that he’s taken things a step further — there is now biltong happily living in his office. No mould, no moisture, just perfectly dry air and snacks. Safe to say, the Solenco is doing an excellent job. Great performance, low energy use, and husband-approved (and biltong-tested). Highly recommended!
20. januar 2026
Every thing was 100% except it was not…
Every thing was 100% except it was not delivered on the same date that yoe promised.
29. januar 2026
Speedy delivery of order
I ordered replacement filters for my 25l dehumidifier from the Greenbushes plant on 28 Jan and they arrived in Cape Town on 29 Jan! Can't ask for better service than that.
28. januar 2026
I was kept informed and delivery within…
I was kept informed and delivery within 3 days
15. januar 2026
Highly Recommended
Responsive, knowledgeable, helpful - a great customer service experience. Reasonable price and fast, free delivery. 5* highly recommended!!
19. januar 2026
Good communication but just too many…
Good communication but just too many emails one to confirm the order one for delivery out notice and one for receipt is sufficient. think I received about 9 emails. The 10% discount offered made me cancell my order with yuppy chef but if i didn't see that email you would have lost a sale. maybe best to offer lower pricing from the start or signup discount.
15. januar 2026
Besvarelse fra Solenco
Hi there, thanks so much for the feedback, we really appreciate it.
You’re totally right, that’s a lot of emails. Some of them are automatic updates so customers know exactly what’s happening with their order, but we agree it shouldn’t feel overwhelming and we’re actively working on simplifying this.
Thanks as well for the note on pricing and discounts, that’s really helpful insight, and we’ll definitely take it on board as we refine how we run our offers.
We’re glad you chose us in the end, and thanks again for helping us improve
Excellent service and quality products
Excellent service and quality products. Solenco offers a seamless website experience, quick delivery, and great customer support. Highly recommend.
6. januar 2026
Fast efficient service
Fast efficient service. Product arrived in good condition as described
5. januar 2026
Besvarelse fra Solenco
Hi Daniel,
We’re sorry for the inconvenience caused by receiving a remote with a flat battery. While batteries can occasionally discharge during storage or transit, we understand how frustrating this is and apologise for the experience.
Thank you for taking the time to share your feedback.
Kind regards,
The Solenco South Africa Team
Professional Service
I was impressed by the quick processing of my purchase. I received the products about 24 hours after ordering! Thank you! The fans purchased are really quiet but powerful.
13. januar 2026
good product and good service.
good product and good service.
The price may become too high in future and may force me to look at a more affordable alternative, as I am a pensioner
13. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.