I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... Se mere
Ordered the incorrect filters and the sales agent picked it up and confirmed telephonically if the order is indeed correct. Solenco were very helpfull to resolve the issue. Also bought the automat... Se mere
The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Kontaktoplysninger
Sydafrika
- solencostore.com
4,8
Fremragende
636 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy positive experience
From placing the order to receiving my goods, all went smoothly and as expected
9. februar 2026
the product is great
the product is great, but the delivery service wasn't . they send e-mails 3 days prior and each day thereafter to confirm the delivery, but then don't deliver and no more contact. I had to call them to ask where the delivery is, once I had called them, the delivery was done in a few hours.
18. februar 2026
Besvarelse fra Solenco
Hi Cornelia,
Thank you for your honest feedback, and we’re really glad to hear that you’re happy with the product itself.
We’re genuinely sorry about the frustration caused by the delivery experience. That’s not the standard we aim for. While we work with third-party courier partners, we fully understand that the responsibility ultimately sits with us to ensure clear communication and reliable delivery.
It’s especially concerning that you received multiple confirmation emails but no follow-through or proactive update when the delivery didn’t take place. That’s something we’re addressing directly with the courier to prevent this happening again.
We do appreciate you taking the time to call and bring it to our attention, and we’re pleased the delivery was then completed quickly, but you absolutely shouldn’t have had to chase it up.
If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly. We truly value your support and hope you enjoy your Solenco product for many years to come.
Warm regards,
The Solenco Team
Experienced clean air immediately.
Received product promptly. Thank you. Experienced the clean air almost immediately. Sleeping comfortably again. Not sure what contaminated bedroom but glad it is resolved.
16. februar 2026
Timely delivery
Timely delivery, everything arrived in great condition. Looks high quality, quick to set up.
2. februar 2026
Excellent service.
Fast shipping, great products and friendly, helpful people. Also was able to find service parts for a product bought years ago. Definitely recommended.
2. februar 2026
Great service
13. februar 2026
Great turnaround time for my delivery
Great turnaround time for my delivery. I could find the spare I needed for my Floorcleaner. Easy to use site.
11. februar 2026
The product is great the sales staff…
The product is great the sales staff helped to guide me on what's necessary for my situation.
27. januar 2026
Delivered in a day to George!Works like…
Delivered in a day to George!Works like a bomb
9. februar 2026
Perfect service
Perfect service. Absolutely no issues. 100% trustworthy and efficient.
4. februar 2026
This is what customer service should look and feel like
Quick and seamless process with regular communication status updates on delivery.
3. februar 2026
Fast delivery
2. februar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.