Sohimi Anmeldelser 

149
•
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Se mere

Bedømt til 1 ud af 5 stjerner

Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sexlegetøjsbutik
  2. Butik med massageudstyr

Skrevet af virksomheden

Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

149 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(149)

69 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Ordered 2 items

Ordered 2 items. The first came quick. Still waiting on 2nd item. Tracking is difficult and the Shop app is not
Working. I think my item had to be cleared by customs. I wanted this to be discreet and now the airlines have to clear my order. I’m very anxious about this delivery. Also when I purchase these items I was unable to add the 10% discount

26. november 2024
Sohimi-logo

Besvarelse fra Sohimi

Hello,

We are sorry for delay, as the second one is shipped from overseas, it will take longer than local warehouse. We checked it is in transit, please check it here>https://track.4px.com/query/4PX3001469011153CN hope you can keep an eye on it, thanks.

Bedømt til 1 ud af 5 stjerner

Received faulty product and they would…

Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me refund. Sohimi said they would give refund if I gave a positive review and if I returned item to China at my expense. Now I'm getting all kinds of fishing and scam emails from China because I told them they lie and are dishonest.

14. oktober 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Hello, first of all, if the product you received has quality problems within 30 days, we can resend you a new product or refund you directly without any positive review from you. In addition, you don't need to ship the product to China. Finally, the refund from PayPal is also our initiative. As for the fishing emails or something you mentioned, we never do that. If you have any questions, please contact our support team instead of giving malicious negative reviews. Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Perfect

Perfect! Exactly what I was looking for! Extremely fast delivery!

29. oktober 2024
Sohimi-logo

Besvarelse fra Sohimi

We are glad that you are satisfied with our products and thank you for your support.

Bedømt til 5 ud af 5 stjerner

Review of delivery times

Sohimi has contacted me and told me the reason for the longer than normal delay is that my purchase was out of stock in the U.S. and had to be shipped from China. Tracking now shows the package has cleared customs so it will be delivered shortly.

Other than this one little glitch I have been more than happy with Sohimi customer service and the care they provide to their customers. I will not hesitate to reorder from them in the future.

27. oktober 2024
Sohimi-logo

Besvarelse fra Sohimi

Thanks for your kind understanding.

Bedømt til 3 ud af 5 stjerner

Not impressed 2 out of 3 I have.

I've bought 3 so far. The first was Black night which was flawless for a year. Stopped recharging Now there are so many to choose from it's very confusing. So read them carefully. The second I bought replace the last. But it only has twisting motion. The third I read carefully and still ordered wrong. It had vibration and trusting, but no twisting motion. Worse part is it arrived broken. I was able to open it and had a broken screw in one of the thrusting section. I was able to steal a piece to work out of the other 2 to fix it. The black knight to me was the best but only last a year. The website should have a filter that you can check mark what you are looking for. Like, thrusting, twisting, vibration and so on. But they don't. And they only take returns if the quality is no good. Not impressed.

29. oktober 2024
Sohimi-logo

Besvarelse fra Sohimi

Thank you for your feedback. Regarding the filter you mentioned, we will update this function later. In addition, regarding product issues, if the product you received has any quality problems, you can contact us and we can resend the product for free. Thank you for your support.

Bedømt til 4 ud af 5 stjerner

Works as designed.

Safe, discrete packaging and the product was intact and functioned as advertised.

29. oktober 2024
Sohimi-logo

Besvarelse fra Sohimi

We are glad that you are satisfied with our products and thank you for your support!

Bedømt til 5 ud af 5 stjerner

It's nice to buy a product that does…

It's nice to buy a product that does works the way it is advertised

4. november 2024
Sohimi-logo

Besvarelse fra Sohimi

we are very happy to hear this news, and we are honored that the product can bring you happiness. Thank you for your support.

Bedømt til 5 ud af 5 stjerner

Back to life

Two thumbs up for this product. This product is gentle and it takes me to a full climax with in minutes. Buy it now!!

28. oktober 2024
Sohimi-logo

Besvarelse fra Sohimi

We are very happy to hear such news. Thank you for your support, and we hope you can have more happiness!

Bedømt til 3 ud af 5 stjerner

Shipment comes but long delivery time

Made order seven days ago. No shipment has yet been made although I got confirmation of payment. Update: Shipment came but after a long waiting period. Please be aware of time of delivery.

30. oktober 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Hello,

Since some products are out of stock in your country or region, they will be shipped from overseas, so the shipping time will be longer. I hope you can understand, thank you.

Bedømt til 1 ud af 5 stjerner

Missing and damaged items

I ordered 3 items and never received the 3rd item. The other two items came individually and one of them was damaged upon delivery (not the box, the item inside the perfectly fine box was ripped). Just unhappy with the delivery and the fact that I'm missing a third of my order led to this review.

Update: I did receive the 3rd item almost a week after the other two (about 5 days after I posted this review).

24. september 2024
Sohimi-logo

Besvarelse fra Sohimi

Hello, If it is damaged or you didn't receive it, please feel free to contact us, we'll do our best to offer help, thanks for your support. In addition, we checked your order, all items are delivered, hope you can enjoy it. As we have warehouses in the US, DE, JP, CA and China, some items are shipped overseas, so it will take longer than local warehouse shipping. Hope you can understand, thanks.

Bedømt til 5 ud af 5 stjerner

the person who helped me

the person who helped me, kept me reliably up to date with the whole process and was able to alter my order when I needed changes. Overall very helpful customer service and a very pleasant ordering experience. Thank you

2. september 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Hello,

We are glad to offer any help for your order, thanks for your support.

Bedømt til 5 ud af 5 stjerner

Satisfaction

Ordered for the 1st time as the website was easy to use and prices seemed very good. Shipping times were reasonable and what was most impressive was the service received. They were very responsive and helpful, too. What else do you need to know as they checked all the boxes.

26. august 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Thanks for your support.

Bedømt til 5 ud af 5 stjerner

I have purchased numerous items from…

I have purchased numerous items from sohimi over the last two years. Their products are of a high quality and reasonably priced. The customer service response is quite good and they stand behind their products. I highly recommend their male masturbation devices as they are quite satisfying and never disappoint.

16. august 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Hello,

We are so glad to hear that, thanks for your review, We will always insist on providing customers with high-quality products and better services, thank you for your support.

Bedømt til 5 ud af 5 stjerner

This is a great company to buy from!

This is a great company to buy from. I purchased something with an old discount code and then noticed the new discount code was for even more money. They were nice enough to give me a partial refund since I’ve already placed the order. I have bought from them three times now and will buy from them in the future.

14. august 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Hello, thanks for your review, we are pleasure to offer you better goods and service. Have a nice day!

Bedømt til 5 ud af 5 stjerner

Customer service was great

Customer service was great. They were quick to respond. They were kind and helped make things right.

19. juni 2024
Uopfordret anmeldelse
Sohimi-logo

Besvarelse fra Sohimi

Thanks for your support.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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