Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Se mere
Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Se mere
Virksomheden har svaret
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sohimi is an online intimate wellness retailer offering vibrators, male masturbators, couples’ products, lubricants, and related accessories. Our website is designed to help adults compare products using published specifications, care guidance, shipping information, return conditions, warranty terms, and customer feedback before ordering. For standard products, inventory is separated by fulfillment region to make delivery estimates more predictable and reduce unexpected transfers between warehouses. Clearance, final-sale, or other specifically identified products may ship from another warehouse when this is disclosed on the product page before checkout. Availability and delivery estimates can vary by destination and product. Orders are sent in discreet outer packaging. Customers can review the current Shipping Policy, Refund Policy, warranty information, Privacy Policy, and billing information on sohimi.com. The product specifications and eligibility conditions shown on the relevant product or policy page apply to each order. Customers should review the current terms before purchasing because promotions and eligibility conditions may change. Our review history includes both positive and negative customer feedback. Sohimi does not create, buy, or rewrite customer reviews to change their rating or sentiment. We use customer feedback, including complaints about delivery, to identify operational problems and improve our fulfillment process. For questions about an order, delivery, return eligibility, warranty support, or product information, contact support-us@sohimi.com. Please include your order number when contacting support so the team can locate the order and respond more efficiently.
Kontaktoplysninger
1107 S Westwood Ave, Addison, IL, 60101, USA
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Middel
149 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still have not received my order!!!
11. oktober 2025
Besvarelse fra Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered yesterday, please check it here:https://track.4px.com/#/result/0/4PX3002092993021CN. Hope you can enjoy it. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
If I could give 0 stars I would
If I could give 0 stars I would. Customer service is beyond terrible. You can’t get through on the phone and they are very slow to respond to emails. After 3 weeks I tried cancel order and they didn’t respond until after I went through my credit card company. All the sudden they are now responding. Buy from them at your own risk
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Sohimi
Hello,
According to our communication, due to logistics delays and our previous week-long holiday, your order was not processed promptly. However, we have made it clear that a refund will be issued. We hope you understand this inconvenience and thank you for your support.
Обслужването е на много добро ниво.
28. september 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Your products do as advertised and were delivered promptly
Your products do as advertised, and were delivered promptly.
2. oktober 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I ordered something on the 26th of last…
I ordered something on the 26th of last month and its the 5th and i still havent received my order and when i try to track my order i have to download an app and the app isnt even accurate and wont tell me when my order is supposed to even arrive anything you can get from here i would just go to your local shop or amazon
28. september 2025
Besvarelse fra Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is delivered, please check it here:https://track.4px.com/#/result/0/4PX3002056681940CN. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
Love the item
Love the item. It’s been over a week and it’s still in China. Not sure when I will receive them. Have ordered this item about ten times and none came from China. Thanks
25. september 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. Since some products are shipped from overseas warehouses, it will take longer than local shipping. After checking, we found that your package is on the way. Please track it here>https://track.4px.com/#/result/0/4PX3002041425030CN Thank you for your support.
Ideal service on inop. product
BASIC INFO:
Stunningly great customer service - very quick, easy, no hassle refund for inoperable product.
TOO MANY DETAILS:
Based on a stellar review on bedible.com, I ordered the Big Mouth 3 in 1 Tongue Sucking and Licking Clitoral Vibrator.
Shipping speed was fine, & the item was packaged well.
I charged it before first use, and it mostly worked. Sadly, the motor’s ability to increase power levels failed.
I did a ton of t-shooting so I could describe the exact problem.
I reached out to their customer service via the ‘contact us’ form on their site.
Within 24 hours, they requested a video of the malfunction.
I sent the video.
9/24 -Within 24 hours, they offered me a replacement or refund.
I chose a refund.
9/25 - Within 14 hours, they offered 3 methods to refund me.
I chose original payment method.
9/26 Within 24 hours, the money was in my account.
This is ideal. And it makes me more willing to try another product from SOHIMI.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Late to arrive
The toy was a little too short for me but other than that good. My biggest complaint was that it took 10 days for the product to arrive. It was supposed to arrive in 4 days.
27. august 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
penis sizes need to be up front
First, you're products need to be labeled as for small , medium or larger penises. I read the info on my latest purchase, and thought it might work for me. Wrong again, it has good depth, but the girth part is not good for me. You should find, or have masturbators that are designed and made for girthier penises. And label as such for bigger dicks.
27. august 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product. For the size issue, we have marked the detailed size of the product, and hope you will purchase according to your needs. Thank you for your support
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Closest toy to oral you can get
I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I have tried, by a long shot. The toy on its own is actually a bit disappointing, until you use it in conjunction with the app. The app is very easy to use and there's lots of presets you can choose from, or you can create your own. The lips and tongue are very soft and squishy, you can press them pretty firmly against yourself with zero discomfort. 10/10 experience, well worth the price.
30. august 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Game changer, powerful motor
Discreet package, well built. Strong motor, tugs sucks and spins fairly well, above average girth was afraid the motor wouldn't be strong enough , and full insertion plus strong suction does slow it down quite a lot but strongest one I've ever used. It will blow your mind
26. august 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Products- fine. Customer Support- Incredible.
Products are fine. Solid and affordable, as advertised. I’m really leaving this glowing review for the customer service- Sohimi maintains a 180-day warranty on their products and will replace anything that stops working, which happened with me for a product I purchased 4 months ago. I sent them a video and the immensely professional individual on the other end of the customer support chat shipped out a replacement the next day. Satisfied!
28. august 2025
Uopfordret anmeldelse
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
MarsLion BJ
What pleasurable experiences I’ve been having! Gets me close to understanding what gooning means!
24. juli 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
the unit has almost no suction and is…
the unit has almost no suction and is useless for me.if it had more the liner would suck out.not what i hoped for the money.
30. juli 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
I never got my product
I never got my product, never got a confirmation, I'll never do business with you again
29. juli 2025
Besvarelse fra Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package is on the way, please check it here:https://track.4px.com/query/4PX3001911503304CN?locale=en_US Hope you can keep an eye on it, thanks.
I have receive my alpha clitoral sucking vibrator on Monday, but I’m missing one more box. Thank you.
I have not received my order and have not got a response from y’all about my order. Please call me at 423-888-4047. Thank you.
24. juli 2025
Besvarelse fra Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered, please check it here:https://track.4px.com/query/4PX3001904699328CN. If you have not received it, please ask your family or neighbors whether they have helped you to get the package. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
I have purchased products from SOHIMI
I have purchased products from SOHIMI, and have always been happy with the results they give. Highly recommened
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Yeah man all good
30. juni 2025
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Besvarelse fra Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.