SoftwareLicense4U Anmeldelser 8.470

Bought Windows Server 2022. License does not work. Company will not respond to emails or web site requests. I will go elsewhere in the future and pay a little extra for software that works.

Ongeldige licentiesleutel op 29-09-2022 ontvangen. De zelfde dag gereageerd met mijn ervaring om het programma te activeren. Lukte dus niet, volgens Microsoft: ongeldige licentiesleutel. Inmiddels 2 weken verder, maar aleen nietszeggende berichtjes ontvangen.
Het valt mij op dat je op Trustpilot minimaal 1 ster moet geven aan een onderneming die naar mijn idee negatieve sterren zou moeten krijgen. Ik lees dat 28% van de mensen met negatieve revieuws door Softwarelicense4U een reactie krijgen. Dus 72 % van de klachten worden niet serieus genomen. Dat men binnen een week reageert is waarschijnlijk voor de groep van de eerder genoemde 28% Daar de overige 72% niets meer verneemt van deze onderneming. Inmiddels bij mijn creditcardonderneming de betaling betwist en gevraagd het betaalde bedrag terug te storten.

It seems they gone rogue. They were actually good in the past, used them for multiple windows and office keys. Probably in the region of 10 with no issues every time.
But now I order an Office license, I receive an email with a key with no product installation pack. I used the windows tool to get the Office image, install it and key in the license. Guess what? License error, as if it was used before!
Support? Sent an email and the reply was they don't take support question on email. The email has the name "support"... They ask me to use the chat function. Guess what? There is no chat function, no "widget" exists...
Scammers

I ordered a windows 11 and office 2021 license. I only received the license for office and it didn’t work. No response from their widget and email. I’ve used them in the past with no issues. I got a good windows 11 key a few weeks ago too. Can someone contact me

I used their services in the past and very good quality. Lately however, I have recently purchased a new Win 10 license, received an activation error. Been trying to contact them now for over a week!!! No answer. Left my computer with the chat open now for 4 days straight, and still waiting on a response. Contacted them via support AT softwarelicense4u.com, they respond instantly (autoresponse) saying that they don't take support questions via the email address. WHY HAVE THE DAMN EMAIL ADDRESS THEN?!? 29th of september the purchase was made. Been contacting them since. Zero support.

Afgelopen Donderdag, 29 september 2022, op deze site “Microsoft Office 2021 Professional Plus gekocht. Binnen 5 minuten had ik betaald en ontving ik een Licentiesleutel. Geprobeerd het programma op mijn nieuw computer te activeren. Krijg echter een mededeling van Microsoft dat het product al is geïnstalleerd op een ander apparaat of dat het een ongeldige token is. Ik heb meerdere malen getracht contact op te nemen met Softwarelicense4U, maar heb tot op heden , op 2 verschillende dagen, slechts het volgende bericht (via email) ontvangen “We're offline right now. Leave your details so we can get back to you later.” Dit voor een onderneming die op de Site heeft staan “7 dagen per week bereikbaar. Als je onder het onderdeel “Contact” een vraag stelt, krijg je standaard het antwoord “Er is een fout opgetreden bij het verzenden van uw bericht, probeer het later opnieuw” Het bedrijf is volgens de bedrijfsgegevens van J&W Software Management B.V. in Curaçao. In het verleden goede ervaringen gehad met dit bedrijf, maar nu is het om te huilen. Wellicht nieuw management? Wat mij op de site van Trustpilot is opgevallen dat er in mei van dit jaar ± 34 positieve beoordelingen zijn geweest voor Softwarelicense 4U, en dat daarna, per maand slechts 2 tot 5 beoordelingen staan geregistreerd, waarvan debeoordelingen de laatste 2 maanden over het algemeen negatief zijn.

Code ontvangen maar deze werkt niet. Geen contact mogelijk met klantenservice. Niet kopen hier!!

Not wrapped. Have used them in the past without any issues. Just placed an order for Windows 10 key, paid and received key and had it fail with the message “We cant activate Windows on this device because the product key was already used on another device”. Have been waiting for hours for a response.

_RESPONSE_
Yes I used the email address provided, I received my key & receipt to the email address. Have also logged two requests on the website chat portal with no response so far.

_UPDATE 26/9/22_
Still no contact from SoftwareLicence4u other than their reply here. They are unable to be contacted - all issues are directed to their widget on the webpage and I get no response from it.

Een ongeldige code gekregen. Klantenservice reageert niet. Na 2 dagen wachten geen enkele reactie terwijl op de site staat dat er 24/7 support.

Gisteren een dure licentie voor MS Office. Wel een licentiecode ontvangen maar niet hoe ik vervolgens de software kan downloaden en de software installeren. GEEN REACTIE OP DE EMAIL EN DE CHAT! Waardeloze of eigenlijk dus GEEN klantenservice. Ze hebben nog kans mij te benaderen anders wordt het nul sterren.

It's like a lottery: if your code works, is works. If it doesn't, do NOT expect any help or support of any kind. There is absolutely NO customer service!

goede ondersteuning, denken met je mee

kon mijn product code niet activeren maar dankzij een vriendelijke klantenservice is het gelukt

had a support appointment but could not attach to the support server for the chat. something is going wrong at softwarelic4u. dont know what but my server code not working and they are not responding.

mike

We hebben hier een niet werkende office licentie gekocht en hun support is onbereikbaar en laat het aan alle kanten afweten. Ik raad niet aan hier licenties aan te schaffen.

Very poor. Used them before and they were really good, don't know what has happened. The Windows 10 activation key will not work and sent emails and message via their online chat but no response. Will be trying to claim my money back via my credit card company.

I ordered a server standard 2019 on thursday and am yet to recive the key. i emailed the support address on the website which tod me to use the chat widget on the website, which i have now done 3 times over the last few days and no one has come back to me. the ammount taken from my account was also more than the invoiced price. if i do not hear back from them today i will be contacting my credit card company to dispute the payment. The company used to be good and come back to you if you ever had any issues.
Update
After using the chat funcrion on the website i got a response and i recived the licence.

This used to be a great company to deal with great support but now support has all but disappeared.
I purchased a Win 10 Pro OEM key on 2Jul22. The key did not work. Since then I have left multiple messages on their site and sent 6 emails.
I have provided details of the purchase and the error messages as requested. I was told to use Microsoft phone support but Microsoft said the key was already in use so ask for a new key. I have passed this message onto SoftwareLicense4U via email and their on website support tool with no response. The site says the response will be within hours.
This has not been the case. With time ticking away I have finally tonight requested a reversal of the payment. In that process I have discovered that I was charged $45.68 instead of the $29.99 that the site and my invoice says.
Thankfully I have not reccomended this site in recent times as I now have doubts as to the honesty and future of this company now. I suspect that the ownership has changed as they used to be great.
Be wary of this site!!!! I would give less than 1 star if I could.
Yours Sincerely,
David Phillips

I purchased a license for Windows 2019 Standard on July 16, 2022. I never received an email, but the key was at least downloadable with the order. Unfortunately, It doesn't work. I reached out through email and chat, I had one response asking for screenshots of me activating the server. Since then- nothing. I have multiple chats waiting on responses.

*UPDATE* After my initial comment, support contacted me and ultimately helped resolve the issue with the license activation. I believe if I had received the initial email normally sent with a purchase, this situation would not have spiraled downward. I missed a deadline because response took so long, but they did ultimately make everything right and I’ll give credit for that.

BESTEL HIER NIKS MEER!!

GEEN GELDIGE CODE, GEEN REACTIE, GEEN GELD MEER TERUG!