Sofology - Orpington Anmeldelser 

2.125
•
TrustScore 5 ud af 5

4,8

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Sofabutik
  2. også i
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Møbelforretning
  6. Møbelpolstringsbutik
  7. Møbeltilbehør

Skrevet af virksomheden

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktoplysninger

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Storbritannien

  • 0344 863 9038

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(2.125)

16.191 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The visit and purchase was made very pleasant by the staff, a Sofalogist

The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase and had the delivery, payment, aftercare all explained.

12. september 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Bedømt til 2 ud af 5 stjerner

It was unfortunate the Lady who…

It was unfortunate the Lady who graciously and expertly served us initially was not on duty the 2nd day we went back after we made up our minds on what to purchase

We are served on this day by one who was :
Not knowledgible of the product.
Tried to push for other products without underatanding our need
Took too too long on paper work

Failed to focus on key points on our experience or what to expect after sales
E.g
How do we get notified of delivery
Who will or what company to avoid us being scammed becuase deli ery services scammers afe rampant

So left us worried

8. september 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Good Morning, thank you for your feedback and we're sorry to hear you feel your second experience in store was not as good as the first. If there is any information you need, please don't hesitate to reach out to us at social.media.complaints@sofology.co.uk and we'll be happy to run through things with you!

Bedømt til 5 ud af 5 stjerner

Great Service

Knowledgable professional staff

6. september 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 5 ud af 5 stjerner

Told the sales rep exactly what we were…

Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at but we were given time to think it over and we went back the next day and placed our order. The whole experience was very good and we didn'tbother going to look anywhere else.

30. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 5 ud af 5 stjerner

Customer Service was very good

Customer Service was very good

26. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

We visited Sofology not very happy with…


We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees.
Nicole Lippi was extremely helpful and charming - she spent time with us sorting out our problem and we came away very pleased with Sofology.

30. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nicole. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Great choice of sofas

Great choice of modern, quality sofas. Staff were excellent - many thanks to Nicole!

27. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.

Bedømt til 5 ud af 5 stjerner

Chris at Sofology Orpington was a…

Chris at Sofology Orpington was a complete joy to deal with, he made us feel very comfortable and explained all of our options.
We left happy and excited after making a purchase.
⭐️⭐️⭐️⭐️⭐️

25. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Bedømt til 5 ud af 5 stjerner

Friendly customer service

Nicole who served us was really friendly informative and not pushy which we really appreciated she welcomed us explained how the system of fabrics and pricing works and then allows us to enjoy looking around before we decided on which sofa to go with, we are yet to receive but the service up to now has been great !

29. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Thanks for this fabulous review. We appreciate you sharing it with others!

Bedømt til 5 ud af 5 stjerner

Professional and personal …

The sales rep Nicole was professional but at the same time offered a personal service.

23. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.

Bedømt til 2 ud af 5 stjerner

25% £825 charge to change

Sofa we ordered was too big for lounge, we called within 24 hours to change, company took so long to get back to us it was outside their 48 hour free change period so they offered for us to change sofa at a cost of 25% charge, which would be £825 charge 🤬

19. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

We’re sorry to hear this. If the request to change the sofa is raised within 48 hours of placing the order, we can arrange this free of charge. We understand how frustrating it must be if you contacted us within this timeframe but the response took you beyond the 48 hours. We’d recommend getting in touch with our Customer Service team so they can review what happened and see what can be done.

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience, elif was knowledgeable and helpful. Great range and well priced. Highly recommend

22. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Thank you for your recommendation Mr Doyle

Bedømt til 5 ud af 5 stjerner

Friendly

Friendly, knowledgeable staff, not pushy sales - just very helpful. Great choice of style, size and fabric finish on each sofa.

11. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Bedømt til 5 ud af 5 stjerner
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Helpful sales person who allowed us…

Helpful sales person who allowed us time to make our decisions.

13. august 2026
Sofology - Orpington-logo

Besvarelse fra Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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