Excellent service and very quick…
Excellent service and very quick responses.
19. oktober 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
SocialSensor is a social media analytics platform for monitoring public Instagram accounts and tracking their performance. It helps users analyze audience growth, engagement, account activity, content performance, and top-performing posts, as well as monitor competitors and identify patterns in their content strategy.
Kontaktoplysninger
Makariou III, 228, AGIOS PAVLOS COURT A, 7th floor, Flat/Office 712, 3030, Limassol, Cyprus
- +13023021573
- support@socialsensor.io
- socialsensor.io
3,6
Middel
15 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,6
It didn’t work!
18. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Hi Priscilla, we are sorry to hear that things didn't work as expected for you. We would love to understand what went wrong and help you fix it. Please reach out to our support team at support@socialsensor.io with more details about the issue you experienced, and we will do our best to get it resolved!
I was surprised of how fast I received…
I was surprised of how fast I received a response regards to my transaction issue.
Thanks again for the assistance.
17. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you, Homaira! We are so glad to hear that our support team was able to assist you with your transaction issue so quickly. Resolving these matters smoothly is our top priority!
thank you！
Great experience when I first used it—the results were really good! There was a misunderstanding later with the automatic renewal, but the team was super warm, patient, and helped me resolve everything with a full refund. I'm truly grateful and so happy with everyone on this wonderful team!
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you so much for your kind words, Kama! We truly appreciate your support and are always here if you need anything else!
I had a great experience with the support team
I had a great experience with the support team! A special thanks to Daria for her kindness, professionalism, and quick response. She was very helpful, understanding, and made sure my refund was processed smoothly. I really appreciate her excellent customer service and the way she handled my issue. She truly deserves recognition for her outstanding support. Thank you, Daria, for making the whole process easy and stress free.
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you, Mya! We will definitely pass along your wonderful compliments to Daria.
A $1 trial turned into €40.21 in extra charges
A $1 trial turned into €40.21 in unexpected extra charges. I approved one $1 payment through Apple Pay and did not knowingly agree to any additional purchases.
Support claimed I selected paid extras but admitted they could not provide records showing my specific agreement beyond their order data. Despite repeated requests, they refused a refund.
Unclear pricing, frustrating customer service, and no satisfactory resolution. I would never use SocialSensor again and strongly advise others to avoid it.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Hi Enzo, we sincerely apologize for the frustration. The additional charges relate to optional premium upgrades presented during the checkout process, but we completely understand how this can be confusing. We are constantly working to make our pricing and upgrade flows as clear as possible. We would like to take another look at your case. Please contact us again at support@socialsensor.io and mention this review so our management team can personally review your interaction and ensure a fair resolution.
Besvarelse fra SocialSensor
Thank you, Urban! We are very glad to hear that your experience was fast and easy. We are always here to help!
Respond quickly and get straight to the…
Respond quickly and get straight to the point to effectively address the challenges at hand.
11. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you, Jz! We really appreciate your feedback. Providing quick and effective solutions to our users is our main goal, and we are glad our team delivered exactly that for you.
Fraudulent Credit card charges continue…
Fraudulent Credit card charges continue after the subscription period !! Beware!
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Hi Louis, we are deeply sorry to hear about this. Please reach out to our support team directly at support@socialsensor.io with your account details so we can investigate this, halt any further billing immediately, and refund the post-cancellation charges.
She is helping me alot with my refund…
She is helping me alot with my refund im still waiting for it to come threw but she is insuring me
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Hi Aiden, thank you for your patience and for the kind words about our agent! We are so glad she could assist you. Please note that standard bank processing times mean it can take a few business days for the funds to fully reflect in your account.
I never subscribed and they took my…
I never subscribed and they took my money twice!!! Until now I have no answer for emai I have sent about canceling this subscription what I never wanted. I just opened it on ig and then left! Refund my money! Number of my conversation: 246834
29. september 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Hi Petra, we sincerely apologize for the frustration and the delay in our email response. Thank you for providing your ticket number. Our support leadership will immediately pull up this conversation to ensure your account is cancelled and a full refund is processed for the unintended charges. You will receive an email confirmation from us shortly.
these are the nicest people to work…
these are the nicest people to work with I have met in a long time. they respond to you, quickly, they understand the problem you might have and work hard to resolve it quickly. my experience with them is 100% positive. johndig
4. oktober 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you so much, John! We truly appreciate your wonderful feedback. The entire support team works hard to quickly understand and resolve our customers' issues, and we are absolutely thrilled to hear your experience was 100% positive.
Very fast respond🙌🏼👍🏻👍🏻
26. september 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you, Nurfarhana! We are always striving to provide the fastest and most efficient support possible.
Besvarelse fra SocialSensor
Hello, we are very sorry to hear that you felt unsupported. We would love a second chance to make things right. Please reach out to our support team at support@socialsensor.io with more details about your specific issue, and we will do everything we can to find a proper solution for you.
It was good to use this source to know…
It was good to use this source to know the status
18. september 2026
Uopfordret anmeldelse
Besvarelse fra SocialSensor
Thank you for your feedback! If you ever need further assistance, our support team is always just a message away.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.