Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Se mere
Virksomheden har svaret
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Se mere
Virksomheden har svaret
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af mad og drikke til catering
- Drikkevaredistributør
- Fødevareproducent
- Restaurantleverandør
- Pakhus
Skrevet af virksomheden
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Kontaktoplysninger
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Storbritannien
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent speedy delivery
Excellent speedy delivery - fair price regarding syrup and shipping. Only slight disappointment was I never received a reply to a question I had which I emailed.
12. september 2022
Uopfordret anmeldelse
Besvarelse fra SnowShock
Hi Kriss, thanks for the review. I found your details on our system, but no e.mail somehow. Please e.mail here if you would still like some help
sales@snowshock.co.uk
Besvarelse fra SnowShock
Thanks Dalvir, we appreciate your words.
Great service and fast delivery again…
Great service and fast delivery again from Snowshock
18. august 2022
Besvarelse fra SnowShock
Many thanks for the feedback we appreciate it.
Quick delivery everything in stock
17. august 2022
Besvarelse fra SnowShock
That's an A for the Team, thanks Mr T ;-)
In one word crap
We have to do all chasing for an engineer on a brand new machine.
Slow delivery on machine and Dredful slow delivery on slush consumables
12. august 2022
Besvarelse fra SnowShock
Hi Matthew, we have been looking into your issues and I belive things are resolved. Thank you for your comment that the review was aimed mostly at the 3rd party companies we use for delivery and service. Your feedback is valuable and helps us to improve on our 96.2% success rate.
Had issue with bowl service department…
Had issue with bowl service department were very helpful and order the part I needed for me. Gave me very helpful advise on the best way to fit it.
12. august 2022
I was given a discount code that would…
I was given a discount code that would not work. Email for a call back and filled in the online form for a response now 3 days later and no reply
10. august 2022
Besvarelse fra SnowShock
Hi Andrew,
Apologies for the issue with our discount code. A member of the sales team is going to contact you via email to look into this for you.
Excellent service from start to finish
Excellent service from start to finish. Clear website information gave you all you need to do an easy order.
We were kept in the loop with the dispatch with regular delivery updates.
7. august 2022
Besvarelse fra SnowShock
It makes us happy if you're happy, thanks for the review.
Great prices
Great prices, great customer service experience, great value on products and most of all great profits!
3. august 2022
Besvarelse fra SnowShock
Thanks Jaspal, great to hear, we hope you have a great day.
Easy to use web site
Easy to use web site. Order arrived very promptly. Couldn't ask for more.
2. august 2022
Besvarelse fra SnowShock
Great, we'll try our best to keep this up for you.
Simply cant fault the machines or…
Simply cant fault the machines or ingredients. Service has been exceptional so far too
31. juli 2022
Besvarelse fra SnowShock
Thanks for sharing, have a great day.
Besvarelse fra SnowShock
Thanks for the feedback Andrew, we hope to look after you for for a long time to come.
Excellent staff
Excellent staff. Kelsie always on hand to give 100% to her customers and very pleasant
26. juli 2022
Besvarelse fra SnowShock
Thanks for this, Kelsie's over the moon!
Besvarelse fra SnowShock
You've made Kelsie's day! Thanks.
Very fast delivery
Easy to order, very reasonable price and super quick delivery! will not get my syrups for my home machine from anywhere else now
25. juli 2022
Besvarelse fra SnowShock
We're glowing x
Besvarelse fra SnowShock
Thats great. Once we are aware of a problem with our couriers we will always solve it as urgently as we can, thanks for your patience.
Hi Jack, apologies if you have experienced an issue with your order, however according to the courier your full order was signed for on 30th May. Although this order does date back a while a member of the team will be more than happy to look into this further for you. You can contact us on 0330 053 6132 with any queries relating to your order.
I was very satisfied with the service I…
I was very satisfied with the service I got over the phone, everything that I needed to know was explained to me in great detail. And I love the triple slush machine it’s awesome.
Thank you,
Janie
23. juli 2022
Besvarelse fra SnowShock
Hi Janie,
We're very glad to hear you're happy with your purchase. Make sure to try some of our other flavours in your triple machine! Thank you for your review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.